Recommended expert

Klaus Rheinwald

Project Manager for Microsoft Dynamics Implementation

Klaus Rheinwald
Hamburg, Germany

Experience

Sep 2020 - Aug 2021
1 year
Flensburg, Germany

Project Manager for Microsoft Dynamics Implementation

team energie GmbH & Co. KG

  • Coordination of internal and external stakeholders
  • Planning and managing requirements definition
  • Management of internal staff and external partners
  • Reporting to steering committee (C-level)
May 2018 - Present
7 years 9 months

External Data Protection and Information Security Officer

Various Corporations, SMEs, and Start-ups

  • Development of data protection and IT security strategy (TOM)
  • Advising on data protection regulations
  • Reviewing data processing agreements
  • Conducting data protection impact assessments
  • Liaison with supervisory authorities and other stakeholders
Dec 2017 - May 2018
6 months

Management Consultant for Data Protection and Information Security

Mobene GmbH & Co. KG Unternehmensgruppe

  • Reviewing and implementing requirements of BSI-KritisV and EU GDPR
Jul 2016 - Nov 2017
1 year 5 months

Project Manager for ERM Implementation

Raffinerie Heide GmbH

  • Coordination of internal and external stakeholders
  • Planning and managing development, testing, and go-live
  • Management of internal staff and external partners
  • Reporting to steering committee (C-level)
  • Responsible for project budget (€1.8M)
Jul 2015 - Nov 2015
5 months
United States

General Contractor for Real-Time 3D Visualization Development

Red Bull North America

  • Developed an application for real-time 3D visualization and analysis of the Wingsuit race 'Red Bull Aces'
Oct 2012 - Sep 2013
1 year

Project Manager PLM/ERM Interface

Abu Dhabi MAR GmbH

  • Specification of requirements with internal and external stakeholders
  • Planning and management of development, testing and go-live
  • Coordination of internal staff and external partners
  • Reporting to the steering committee (C-level)
  • Responsibility for the project budget (1.2 MEUR)
Sep 2009 - Oct 2011
2 years 2 months

Project Manager for Credit Management Software Implementation

Deutsche BP AG

  • Specification of requirements with internal and external stakeholders
  • Planning and management of development, testing and rollout
  • Estimation and monitoring of schedules and budgets
  • Coordination of internal staff and external partners
  • Reporting to the steering committee (C-level)
  • Responsibility for the project budget (8 MUSD)
Mar 2008 - Jun 2009
1 year 4 months

Project Manager SAP Migration

Aral Direkt GmbH, Deutsche BP AG

  • Specification of requirements with internal and external stakeholders
  • Planning and management of development, testing and rollout
  • Estimation and monitoring of schedules and budgets
  • Coordination of internal and external suppliers
  • Controlling and reporting on project progress and budget
  • Reporting to the steering committee (C-level)
  • Responsibility for the project budget (4 MUSD)
Jul 2007 - Oct 2007
4 months

Project Manager CRM

cablecom GmbH

  • Coaching the internal project manager on the design and implementation of intelligent call routing for the customer contact center
  • Mapping of business processes
  • Technical architecture
  • Time and budget planning
Jul 2005 - Nov 2006
1 year 5 months

Project Manager CRM

AOL Deutschland Service Operations GmbH & Co. KG

  • Analysis, design, tendering and implementation of a multi-channel routing solution for voice, email and chat based on Pega CRM
  • Conducting the tender and vendor selection
  • Planning and management of development, testing and go-live
  • Estimation and monitoring of schedules and budgets
  • Coordination of internal and external suppliers
  • Controlling and reporting on project progress and budget
  • Reporting to the steering committee (C-level)
  • Responsibility for the project budget (1 MUSD)
Feb 2005 - Jul 2005
6 months

Management Consultant - Compliance

Aral Direkt GmbH

  • Defined and implemented processes for project management, IT service management and software development
  • Introduced disaster recovery and business continuity based on COBIT standards for SOX compliance
Nov 2004 - Nov 2004
1 month

Management Consultant - Platform Selection

DSF Deutsches SportFernsehen GmbH

  • Conducted a study to select and implement a voice platform for tele-voting
Feb 2002 - Apr 2004
2 years 3 months

Project Manager, Solution Architect - Call Center Technologies

O2 (Germany) GmbH & Co. OHG

  • Led the implementation of a workforce planning system for the company's call centers
  • Led the rollout of an advanced host-based router between the networked call centers
  • Conducted a feasibility study for introducing and integrating an automated email tool
  • Conducted a feasibility study on using location-based services for the design and implementation of the user help call center
  • Conducted a feasibility study to optimize outbound planning
  • Led the upgrade of the networked call center infrastructure
Jul 2001 - Nov 2001
5 months

Solution Architect - Number Portability

HanseNet Telekommunikation GmbH

  • Validated and optimized the existing system
  • Analyzed and optimized interfaces to other operators and the regulatory authority (RegTP)
  • Defined and implemented the automated interface to the in-house customer support system
  • Analyzed and defined the operating concept and SLA

Summary

  • PMI-certified Senior Project Manager
  • Many years of experience in managing international IT implementation and migration projects bridging business and IT
  • Proven expertise in information security and data protection

Skills

Industries

  • Telecommunications
  • Petroleum Trading
  • Oil Refinery
  • Banks
  • New Media
  • Breweries
  • Shipbuilding
  • Aviation
  • Automotive

Organizations

  • Society For Informatics
  • Project Management Institute
  • Hamburg Data Protection Society
  • Triple Nine Society

Languages

English
Advanced
German
Intermediate
French
Elementary

Education

University of Oldenburg

Diploma of Advanced Studies · IT Law (Data Protection, Internet and IT Contract Law) · Oldenburg, Germany

University of Hamburg

Diploma in Computer Science · Computer Science · Hamburg, Germany

Certifications & licenses

Product Owner

Certified Data Protection Consultant according to VDS 3477

VDS

Certified IT Service Management Consultant according to ITIL

EXIN

Certified Information Security Consultant according to VDS 3476

VDS

Certified Data Protection Auditor

Bitkom

Certified Data Protection Officer

RA Stephan Hansen-Oest

Certified IT Consultant

BVSI

Certified IT Security Officer according to ISO/IEC 27001/27002 and BSI IT Baseline Protection

Bitkom

Certified Project Manager

Project Management Institute

Certified Requirements Engineer

IREB

Certified Scrum Master

Scrum Alliance

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