Recommended expert
Klaus Rheinwald
Project Manager for Microsoft Dynamics Implementation
Experience
Sep 2020 - Aug 2021
1 yearFlensburg, Germany
Project Manager for Microsoft Dynamics Implementation
team energie GmbH & Co. KG
- Coordination of internal and external stakeholders
- Planning and managing requirements definition
- Management of internal staff and external partners
- Reporting to steering committee (C-level)
May 2018 - Present
7 years 9 monthsExternal Data Protection and Information Security Officer
Various Corporations, SMEs, and Start-ups
- Development of data protection and IT security strategy (TOM)
- Advising on data protection regulations
- Reviewing data processing agreements
- Conducting data protection impact assessments
- Liaison with supervisory authorities and other stakeholders
Dec 2017 - May 2018
6 monthsManagement Consultant for Data Protection and Information Security
Mobene GmbH & Co. KG Unternehmensgruppe
- Reviewing and implementing requirements of BSI-KritisV and EU GDPR
Jul 2016 - Nov 2017
1 year 5 monthsProject Manager for ERM Implementation
Raffinerie Heide GmbH
- Coordination of internal and external stakeholders
- Planning and managing development, testing, and go-live
- Management of internal staff and external partners
- Reporting to steering committee (C-level)
- Responsible for project budget (€1.8M)
Jul 2015 - Nov 2015
5 monthsUnited States
General Contractor for Real-Time 3D Visualization Development
Red Bull North America
- Developed an application for real-time 3D visualization and analysis of the Wingsuit race 'Red Bull Aces'
Oct 2012 - Sep 2013
1 yearProject Manager PLM/ERM Interface
Abu Dhabi MAR GmbH
- Specification of requirements with internal and external stakeholders
- Planning and management of development, testing and go-live
- Coordination of internal staff and external partners
- Reporting to the steering committee (C-level)
- Responsibility for the project budget (1.2 MEUR)
Sep 2009 - Oct 2011
2 years 2 monthsProject Manager for Credit Management Software Implementation
Deutsche BP AG
- Specification of requirements with internal and external stakeholders
- Planning and management of development, testing and rollout
- Estimation and monitoring of schedules and budgets
- Coordination of internal staff and external partners
- Reporting to the steering committee (C-level)
- Responsibility for the project budget (8 MUSD)
Mar 2008 - Jun 2009
1 year 4 monthsProject Manager SAP Migration
Aral Direkt GmbH, Deutsche BP AG
- Specification of requirements with internal and external stakeholders
- Planning and management of development, testing and rollout
- Estimation and monitoring of schedules and budgets
- Coordination of internal and external suppliers
- Controlling and reporting on project progress and budget
- Reporting to the steering committee (C-level)
- Responsibility for the project budget (4 MUSD)
Jul 2007 - Oct 2007
4 monthsProject Manager CRM
cablecom GmbH
- Coaching the internal project manager on the design and implementation of intelligent call routing for the customer contact center
- Mapping of business processes
- Technical architecture
- Time and budget planning
Jul 2005 - Nov 2006
1 year 5 monthsProject Manager CRM
AOL Deutschland Service Operations GmbH & Co. KG
- Analysis, design, tendering and implementation of a multi-channel routing solution for voice, email and chat based on Pega CRM
- Conducting the tender and vendor selection
- Planning and management of development, testing and go-live
- Estimation and monitoring of schedules and budgets
- Coordination of internal and external suppliers
- Controlling and reporting on project progress and budget
- Reporting to the steering committee (C-level)
- Responsibility for the project budget (1 MUSD)
Feb 2005 - Jul 2005
6 monthsManagement Consultant - Compliance
Aral Direkt GmbH
- Defined and implemented processes for project management, IT service management and software development
- Introduced disaster recovery and business continuity based on COBIT standards for SOX compliance
Nov 2004 - Nov 2004
1 monthManagement Consultant - Platform Selection
DSF Deutsches SportFernsehen GmbH
- Conducted a study to select and implement a voice platform for tele-voting
Feb 2002 - Apr 2004
2 years 3 monthsProject Manager, Solution Architect - Call Center Technologies
O2 (Germany) GmbH & Co. OHG
- Led the implementation of a workforce planning system for the company's call centers
- Led the rollout of an advanced host-based router between the networked call centers
- Conducted a feasibility study for introducing and integrating an automated email tool
- Conducted a feasibility study on using location-based services for the design and implementation of the user help call center
- Conducted a feasibility study to optimize outbound planning
- Led the upgrade of the networked call center infrastructure
Jul 2001 - Nov 2001
5 monthsSolution Architect - Number Portability
HanseNet Telekommunikation GmbH
- Validated and optimized the existing system
- Analyzed and optimized interfaces to other operators and the regulatory authority (RegTP)
- Defined and implemented the automated interface to the in-house customer support system
- Analyzed and defined the operating concept and SLA
Summary
- PMI-certified Senior Project Manager
- Many years of experience in managing international IT implementation and migration projects bridging business and IT
- Proven expertise in information security and data protection
Skills
Industries
- Telecommunications
- Petroleum Trading
- Oil Refinery
- Banks
- New Media
- Breweries
- Shipbuilding
- Aviation
- Automotive
Organizations
- Society For Informatics
- Project Management Institute
- Hamburg Data Protection Society
- Triple Nine Society
Languages
English
AdvancedGerman
IntermediateFrench
ElementaryEducation
University of Oldenburg
Diploma of Advanced Studies · IT Law (Data Protection, Internet and IT Contract Law) · Oldenburg, Germany
University of Hamburg
Diploma in Computer Science · Computer Science · Hamburg, Germany
Certifications & licenses
Product Owner
Certified Data Protection Consultant according to VDS 3477
VDS
Certified IT Service Management Consultant according to ITIL
EXIN
Certified Information Security Consultant according to VDS 3476
VDS
Certified Data Protection Auditor
Bitkom
Certified Data Protection Officer
RA Stephan Hansen-Oest
Certified IT Consultant
BVSI
Certified IT Security Officer according to ISO/IEC 27001/27002 and BSI IT Baseline Protection
Bitkom
Certified Project Manager
Project Management Institute
Certified Requirements Engineer
IREB
Certified Scrum Master
Scrum Alliance
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