Klaus Rheinwald - Project Manager for Microsoft Dynamics Implementation

Hamburg, Germany

Experience

Sep 2020 - Aug 2021

1 year

Flensburg, Germany

Project Manager for Microsoft Dynamics Implementation

Team Energie GmbH & Co. KG

Planning and requirements definition for the implementation of Microsoft Dynamics/pro4energy
Coordination of internal and external stakeholders
Planning and controlling requirement definition
Managing internal employees and external partners
Reporting to steering committee (C-Level)

May 2018 - Present

7 years 2 months

External Data Protection and Information Security Officer

Various companies (Corporations, SMEs, Start-Ups)

Development of data protection and IT security strategy (TOM)
Consulting on data protection regulations
Reviewing contracts for order processing
Conducting data protection impact assessments
Acting as an interface with supervisory authorities and other stakeholders

Dec 2017 - May 2018

6 months

Management Consultant for Data Protection and Information Security

Mobene GmbH & Co. KG Unternehmensgruppe

Reviewing and implementing requirements of BSI-KritisV and EU-DSGVO

Jul 2016 - Nov 2017

1 year 5 months

Project Manager for ERM Implementation

Raffinerie Heide GmbH

Implementation of a tank data information and order-movement management system
Coordination of internal and external stakeholders
Planning and managing development, testing, and go-live
Managing internal employees and external partners
Reporting to steering committee (C-Level)
Responsibility for project budget (1.8 MEUR)

Jul 2015 - Nov 2015

5 months

United States

General Contractor for Real-Time 3D Visualization Development

Red Bull North America

Development of an application for real-time 3D visualization and evaluation of the Wingsuit race 'Red Bull Aces'

Oct 2012 - Sep 2013

1 year

Project Manager for PLM/ERM Interface Implementation

Abu Dhabi MAR GmbH

Implementation of a PLM/ERM interface between Tribon/SAP and AVEVA for shipbuilding collaboration with external clients
Requirements specification with internal and external stakeholders
Planning and managing development, testing, and go-live
Managing internal employees and external partners
Reporting to steering committee (C-Level)
Responsibility for project budget (1.2 MEUR)

Sep 2009 - Oct 2011

2 years 2 months

Project Manager for Credit Management Software Implementation

Deutsche BP AG

Pan-European implementation of credit management software DebiTEX with integration into SAP, Oracle Financials, Siebel, etc.
Requirements specification with internal and external stakeholders
Planning and managing development, testing, and rollout
Calculating and monitoring time and budget plans
Managing internal employees and external partners
Reporting to steering committee (C-Level)
Responsibility for project budget (8 MUSD)

Mar 2008 - Jun 2009

1 year 4 months

Project Manager for SAP Migration

Aral Direkt GmbH (Deutsche BP AG)

Migration of a customized ERP system to a hosted SAP solution
Requirements specification with internal and external stakeholders
Planning and managing development, testing, and rollout
Calculating and monitoring time and budget plans
Managing internal and external suppliers
Controlling and reporting on project progress and budget
Reporting to steering committee (C-Level)
Responsibility for project budget (4 MUSD)

Jul 2007 - Oct 2007

4 months

Project Manager for CRM

Cablecom GmbH

Coaching internal project manager for the conception and implementation of Intelligent Call Routing for the Customer Contact Center
Mapping of business processes
Technical architecture
Time and budget planning

Jul 2005 - Nov 2006

1 year 5 months

Project Manager for CRM

AOL Deutschland Service Operations GmbH & Co. KG

Analysis, conception, procurement, and implementation of a multi-channel routing solution for voice, email, and chat based on Pega CRM
Conducting the procurement process and vendor selection
Planning and managing development, testing, and go-live
Calculating and monitoring time and budget plans
Managing internal and external suppliers
Controlling and reporting project progress and budget
Reporting to steering committee (C-Level)
Responsibility for project budget (1 MUSD)

Feb 2005 - Jul 2005

6 months

Management Consultant for Compliance

Aral Direkt GmbH

Defining and implementing processes for project management, IT service management, software development, disaster recovery, and business continuity based on COBIT standards for SOX compliance

Nov 2004 - Nov 2004

1 month

Management Consultant for Platform Selection

DSF Deutsches SportFernsehen GmbH

Study for the selection and implementation of a voice platform for tele-voting

Feb 2002 - Apr 2004

2 years 3 months

Project Manager and Solution Architect for Call Center Technologies

O2 (Germany) GmbH & Co. OHG

Project management and solution design in the field of call center technologies:
Managing the implementation of personnel scheduling for company-wide call centers
Managing the implementation of an enhanced host-based router for interconnected call centers
Conducting feasibility studies for the introduction and integration of automated email tools
Conducting feasibility studies for the use of location-based services for a user help call center
Conducting feasibility studies for optimising outbound scheduling
Leading the upgrade of interconnected call center infrastructure

Jul 2001 - Nov 2001

5 months

Solution Architect for Number Portability

HanseNet Telekommunikation GmbH

Providing technical consultancy on number portability:
Validating and optimizing the existing system
Analyzing and optimizing interfaces with other operators and regulatory authorities (RegTP)
Defining and implementing the automated interface to the in-house customer service system
Analyzing and defining operating concepts and service level agreements

Summary

PMI-zertifizierter Senior-Projektmanager
Langjährige Erfahrung in der Leitung von internationalen IT-Einführungs- und Migrationsprojekten an der Schnittstelle zwischen Fachseite und IT
Ausgewiesene Expertise im Bereich Informationssicherheit und Datenschutz