Experience
Dec 2024 - Present
9 monthsFeb 2021 - Feb 2022
1 year 1 month
- Strategic planning of online marketing activities
- Website setup and development, content maintenance
- Newsletter marketing
- Managing online marketplaces (Amazon, OTTO)
- Market monitoring and competitor analysis
Feb 2018 - Mar 2020
2 years 2 months
- Social media marketing (Instagram, Facebook, Etsy)
- Brand building
- In-house product production
- Handling customer orders
Aug 2016 - Feb 2018
1 year 7 months
- Active management of Eastern European and Russian sales regions
- Customer service from order entry to invoicing, phone support and complaint handling
- Customer master data maintenance and order processing
- Trade show preparation and organization
- Managing sales activities and trade show schedules
- Leading the sales team at trade shows, up to 10 sales assistants
- Handling collection changes and collection preparation
- Supporting sales representatives and agencies
- Monitoring incoming payments in the SAP system
- Controlling and managing deliveries
- Preparing reports and statistics
May 2016 - Aug 2016
4 months
- Preparation and assistance in creating business plans for EU countries
- Creation and processing of projections
- Seasonal performance analysis at sales and product levels
- Handling internal and external correspondence
- Organizing and preparing sales representative, customer and after-sales meetings
- Administrative and organizational tasks
- Project management
- Contract management
Jan 2015 - May 2016
1 year 5 months
- Preparing various statistics
- Selling collections at trade fairs
- Processing inquiries from sales representatives and customers
- Supporting the project "Marketing Retail Shopping Centers national and international"
- Assisting with photo shoots
- Preparing the sales catalog
- Ordering promotional materials
- Handling the project "Online shop returns"
- Preparing reports for the executive board
- Handling customer inquiries
- Monitoring the online shop and updating it regularly
- Selling collections
- Entering and controlling orders
- Preparing reports
Apr 2012 - Mar 2013
1 year
- Researching and analyzing statistical data
- Presenting the results
Sep 2008 - Nov 2009
1 year 3 months
- Coordinating and preparing monthly reports and the finance database
- Checking travel expense reports
- Conducting market research for Southeast Europe and Central Asia
- Handling trade correspondence with Central Asian countries, mainly Uzbekistan and Kazakhstan
- Translating sales documentation: Russian/English
- Performing various tasks in sales/marketing