Owner ROSIN Consulting

• Project management: Revitalization of an industrial site; capture IT and LAN modernization and IT workplace requirements for planned new buildings, align with specialist planners and oversee implementation until approval [Industry].
• Coaching: Stabilization of provider management after transition; set up communication structure, KPI concept and risk management, technical leadership of personnel [Bank].
• Project management: Contract conversion for the input management of a group subsidiary to piece rates; implementation of service certificates and establishment of a new governance [Financial Services].
• Transition manager: Phasing out the existing service provider and transferring operational responsibility to the new provider for cyber security [Bank].
• Project management: Tender for technical facility management of data centers; preparation of contract documents according to GEFMA and MaRisk; conducting the tender and due diligence; technical negotiation and adjustment of the control organization [Real Estate Service Provider].
• Project management: Contract conversion for internal services from T&M to managed service; transformation of the control organization; functional design of service requirements [Corporate Service].
• Project management: Turnkey contractor framework agreement for planning and construction between group subsidiaries; design and technical negotiation of the contract framework; coordination with legal and controlling [Real Estate Service Provider].
• Provider management implementation: Strategy development and concept for multi-provider management for IT operations of network and cloud services; establishment of organizational structure and processes; ITSM process orientation and control KPIs [Law Firm].
• Sourcing consulting: Expansion of a managed service contract to include cybersecurity services; service description; adapt ITSM processes; regulatory support and stabilization of provider management [Financial Services Provider].
• Project management: Relocation of procurement for facility management and construction project management to a service provider; outsourcing of delegable facility management services worth about €22 million per year [Automotive].
• Sourcing strategy consulting: Planning and execution of an RFI for managed service and IT service management; campus and data center network across the EU [Bank/Insurance].
• Project management: Tender for debt collection management for bank & leasing company; preparation of RFP documents; management of bidder qualification and award proposal [Financial Services Automotive].

• Responsible for organization and strategy, process management and IT projects
• Representative in the Compliance & Risk Committee
• Program manager on behalf of the divisional board: planning and execution of special projects such as CRM selection and implementation, introduction of an IKS model, selection of a service provider for fund accounting, restructuring of sales for key accounts, introduction of a quality and risk management policy, implementation of an application for operational fund controlling, reorganization of the organizational structure and processes, evaluation of a big data data center facility and risk analysis

• Development of service and operational concepts as well as architectural principles for data center operations
• Conceptualization of data center migrations and co-location data centers
• Continuity planning and SAP operating models
• ITSM concept for data center outsourcing: gather requirements, define sourcing scope, contract management, technological implementation, tool selection and deployment
• Advising decision-makers on IT strategy and improvement in GxP operating environments
• Preparation of tender documents for data center outsourcing, offer evaluation and provider management

• Establishment and tasks of sales consulting for operational services on customer systems and server hosting data centers
• Design of pricing models, proposal templates, contract patterns and tools for requirements gathering
• Administration of customer systems on IBM, HP, SUN, Windows, UNIX with Oracle and DB2, including SAP R/3

Most recently as First Lieutenant, leading subunits and staff offices (S1 - Personnel, S2 - Security, S3 - Training and Organization)