Kolja Isijanov - Project Manager Service & Operations for the Sectoral IDP

Q: Where is Kolja based?

Kolja is based in Barcelona, Spain .

Q: What languages does Kolja speak?

Kolja speaks the following languages: German (Native), Serbian (Native), English (Advanced) .

Q: How many years of experience does Kolja have?

Kolja has at least 28 years of experience. During this time, Kolja has worked in at least 15 different roles and for 19 different companies . The average length of individual experience is 1 year and 5 months . Note that Kolja may not have shared all experience and actually has more experience.

Q: What is Kolja's latest experience?

Kolja's most recent position is Project Manager Service & Operations for the Sectoral IDP at Barmer Ersatzkasse .

Q: What companies has Kolja worked for in recent years?

In recent years, Kolja has worked for Barmer Ersatzkasse , Peter Döhle Schifffahrts KG , Mainova , E.ON Energie Deutschland , and Msg Group / AOK Systems .

Q: Which industries is Kolja most experienced in?

Kolja is most experienced in industries like Information Technology (IT) , Real Estate , and Government and Public Administration . Kolja also has some experience in Professional Services , Education , and Transportation and Logistics .

Q: Which business areas is Kolja most experienced in?

Kolja is most experienced in business areas like Information Technology (IT) , Operations , and Project Management . Kolja also has some experience in Procurement and Purchasing , Product Development , and Marketing .

Q: Which industries has Kolja worked in recently?

Kolja has recently worked in industries like Banking and Finance , Information Technology (IT) , and Healthcare .

Q: Which business areas has Kolja worked in recently?

Kolja has recently worked in business areas like Information Technology (IT) , Project Management , and Product Development .

Recommended expert

Barcelona, Spain

Experience

Mar 2025 - May 2025

3 months

Barcelona, Spain

Project Manager Service & Operations for the Sectoral IDP

Barmer Ersatzkasse

Introduction of a sectoral IDP according to Gematik specifications with a budget of over 10 million EUR.
Continuous improvement of the project and coordination with three sister projects of Barmer.
Primary contact for contract terms and reporting to the steering committee.
Communication and conflict management with internal teams and suppliers.
Evaluation of monitoring, crisis talks with supplier T-Systems, and incident management for existing sales software.
Ticket creation, sprint, release, and hotfix planning, as well as app monitoring and performance reporting.
Data preparation and setup of business intelligence tools.
Implementation and coordination of the new framework contract, as well as optimization of test processes and interface management.
Process optimization and setup of the intranet with Atlassian products for management.
Leading sprint planning in the Scrum framework and stakeholder management in reviews.
Implementation of Gematik requirements and coordination with T-Systems and Verimi.
Development of AI concepts for analyzing technical issues of insured individuals and for automated Jira ticket creation.
Software used: Jira, Confluence, BPMN.
Technology: AWS Cloud, interfaces, SharePoint, Grafana.
Processes: GDPR, data protection, IT security, IT architecture, KRITIS, Gematik.

Sep 2024 - Feb 2025

6 months

Barcelona, Spain

Project Manager ERP Development

Peter Döhle Schifffahrts KG

Development of a custom ERP software with a budget of over 10 million EUR.
Introduction of project structures, agile mindset, and categorization of program risks.
Validation of existing and introduction of new software tools such as X-Ray and Cypress.
Leading 9 internal and 2 external teams, as well as reporting to steering committees and executive management.
Conducting workshops on software development processes, especially Scrum artifacts.
Designing and implementing the release process and setting up release monitoring in the Atlassian suite.
Establishing an automated release workflow and data governance.
Planning and executing migration and synchronization from the current ERP system, including go-live periods.
Coordination of change and training processes.
Establishment of ITIL incident management, documentation, and test automation with Cypress.
Auditing project status and preparing the final report.
Use of AI to analyze 4,000 emails daily and structure 500,000 ship parts from error descriptions.
Software used: Jira, Confluence, X-Ray, Cypress, BPMN, Asana, Miro.
Technology: Azure Cloud, interfaces, SharePoint, M365, public-key, TBM.
Processes: GDPR, data protection, IT security, IT architecture, DORA, Power BI, migration.

Dec 2023 - Jun 2024

7 months

Barcelona, Spain

Release Manager, Cutover Manager

Mainova

Replacement of SAP IS-U and introduction of Salesforce / PowerCloud with a budget of over 10 million EUR.
Developing the release concept for 16 teams with a total of 200 employees.
Setting up release monitoring in the Atlassian suite with X-Ray for test documentation.
Workshops on IT processes and building the automated release workflow.
Detailed planning of the migration of customer data from SAP IS-U and connection to SAP general ledger.
Planning, execution, and monitoring of go-lives, and leading kick-off and requirements workshops.
Aligning requirements from 20 departments across the group and visualizing dependencies.
Creating decision-making materials for program management.
Managing project risks in areas such as customer service, IT security, data protection, and EDM.
Establishment of ITIL incident management, test automation with Tosca, and review of data governance.
Supplier management and coordination with TAP Gesellschaft, Accenture, and Communardo.
Software used: SAP, Salesforce, MuleSoft, Jira, Confluence, X-Ray, Tosca, Powercloud, BPMN.
Technology: Azure Cloud, interfaces, SharePoint, M365, public-key, TBM.
Processes: GDPR, data protection, IT security, IT architecture, DORA, Power BI, migration.

Jan 2023 - Aug 2023

8 months

Barcelona, Spain

Requirements Manager for Sales Software

E.ON Energie Deutschland

Creating the requirement profile for a new sales software with a budget of 3 million EUR.
Incident management for existing sales software, as well as ticket creation and release planning.
App monitoring and performance reporting to management via Power BI.
Managing test processes and interface management with SAP EDM.
Handling a data protection incident in collaboration with IT security and suppliers.
Process optimization and setting up the intranet with Atlassian products.
Organizing and leading requirements workshops with 15 departments across the group.
Creating the decision basis between off-the-shelf and custom software.
Managing project risks in customer service, market communication, and IT security.
Migrating two databases from SAP to Natuvion IDS in the Azure Cloud.
Defining GDPR-compliant processes for data deletion and data subject rights.
Coordination with KPMG, EDG-IT, and data protection for the deployment of archival databases.
Creating an operations manual for archival software and data governance.
Use of AI for pricing concepts.
Software used: SAP, Salesforce, AEins, Miro, Natuvion, BPMN, LeanIX (PIM), Powercloud.
Technology: Azure Cloud, interfaces, SharePoint, M365, TBM.

Feb 2022 - Dec 2022

11 months

Barcelona, Spain

Project Manager Identity Management

Msg Group / AOK Systems

Development and introduction of new IDM software with a budget of over 10 million EUR.
External project representation to stakeholders such as the Federal Association AOK and 11 regional AOKs.
Coordination with IT architects and creation of user stories and epics for developers.
Interface management with hospital, rehab software, and patient apps.
Prioritizing the backlog as well as ticket creation and sprint planning.
Scrum Master for a hotfix team in India.
Release planning and coordination of three different test teams (developers, IDM, E2E).
Leading the DevOps team for release installations in the Azure Cloud.
Delivery of software artifacts and documentation to the operator.
Process optimization of the intranet with Atlassian products and connecting external partners in Confluence.
Leading the team for release documentation and data governance.
Supplier management and coordination with Gematik, as well as incident management.
Software used: custom software, SAP, Miro, Jira, Confluence, KeyCloak, PIM.
Technology: Azure Cloud, interfaces, infrastructure, DMS, SharePoint, Kubernetes.

Mar 2020 - Mar 2021

1 year 1 month

Barcelona, Spain

ERP Change Manager

Fliesen Profi Lucas

Replacement of the MS Navision ERP system and implementation of ReyBex ERP.
Conducting an audit of the company including all branches.
Preparation of decision-making materials and presentation of optimization approaches to management.
Roll-out of the new ERP software and process optimization.
Implementation of business intelligence tools based on ReyBex.
Change management of the corporate culture through close interaction with team members.
Identification of individual issues and concerns to foster acceptance.
Communication with software vendors and supplier management.
Software used: MS Navision/Dynamics, ReyBex, Shopify, Power BI, BPMN, HubSpot.
Technology: interfaces, AWS cloud, e-commerce, M365.

Feb 2020 - Aug 2021

1 year 7 months

Barcelona, Spain

Project Manager Custom Web Applications

Finanz Informatik

Introduction of innovative bank cards and establishment of corresponding data centers with a budget of over EUR 10 million.
Adherence to strict PCI DSS regulations and time management for 12 teams.
Conducting high-availability tests for software and hardware.
Updates of equensWorldline software and Oracle databases.
Setup of two data centers for operating new credit cards.
Implementation of cryptography and data governance.
Execution of the project using Lotus Notes and Exchange processes.
Management of project risks and development of contingency plans.
Creation of the highly technical operations manual for debit MasterCards (DMC).
Entry of documentation into the product information management (PIM).
Description of MasterCard, 3D Secure, Apple Pay, and key management systems.
Proper handover of the project to line operations.
Software used: equensWorldline, Domino Server, Exchange Server, Jira, Oracle.
Technology: interfaces, infrastructure, private cloud, Kubernetes, M365, public-key, TBM.

Dec 2019 - Jan 2020

2 months

Barcelona, Spain

Product Manager Artificial Intelligence

Udacity

Training an AI to assist doctors.
Building and training a Google ML AI model to distinguish between healthy and diseased lung X-rays.
Achieving an F1 score of 95.24% for the model.
Software used: Google ML, Udacity.
Technology: artificial intelligence, Google Cloud, Agile.

Aug 2018 - Nov 2019

1 year 4 months

Barcelona, Spain

Management Consultant / Head of ERP Department in SMEs

TCI International

Establishment of a new ERP department for SMEs and conducting numerous audits.
Replacement of existing ERP systems and implementation of SAP S/4HANA.
Establishment of a service department with over 20 technicians and developers for Infor:COM within 6 months.
Establishment of partnerships with software vendors, IT service providers, and freelancers.
Implementation of business intelligence tools based on Power BI.
Selection and implementation of a cloud-based CRM software (HubSpot) and data governance.
Acquisition of new clients, proposal creation, and contract drafting.
Achieved brand awareness of 34% of the market within 9 months.
Process definition and introduction of standardized audits for manufacturing SMEs.
Implementation of control center systems and data management systems (DMS).
Software used: SAP, Infor:COM, MS Dynamics, Shopify, MS Project, Power BI, BPMN, DMS.
Technology: LJ4 programming, Azure cloud, SharePoint, Kubernetes, M365, TBM.
Processes: budget responsibility, business intelligence, migration.

Sep 2016 - Jun 2018

1 year 10 months

Barcelona, Spain

Managing Director

Last Point

Management of a fulfillment center and lettershop with a project budget of EUR 5 million.
Leadership of interdisciplinary teams in production, logistics, sales, and IT.
Introduction of collaboration tools and data management systems based on SharePoint.
Reduction of expenses by 11% within one year.
Realignment of company culture, elimination of management-oriented hierarchies, and introduction of flexible working hours.
Digitization and establishment of a paperless office.
Management of global logistics with a shipping volume of up to 100,000 shipments per day.
Handling of sensitive data for major clients such as Mercedes-Benz Bank.
Secured funding of EUR 3.7 million by creating business and liquidity plans.
Overall project management for the development of a new cloud-based ERP system.
Scrum Master for a nearshore developer team, including IT architecture and rollout.
API integration with e-commerce platforms and delivery systems.
Implementation of an Atlassian instance to manage the overall project.
Software used: custom ERP software, Jira, Confluence, HubSpot, Magento, Shopify.
Technology: 1&1 cloud, API interfaces, backup systems, SharePoint.

May 2015 - Dec 2019

4 years 8 months

Barcelona, Spain

Board Member & Photographer

Business & Seele e.V.

Founded and built a non-profit organization.
Built a network of supporters and secured regular donors.
Carried out fundraising activities through photography.
Organized relief campaigns such as fundraising for children with cancer (approx. 20,000 EUR for the Tübingen support association).
Conducted food distributions for homeless people and supported refugees.
Software used: Adobe Photoshop.
Processes: budget responsibility.

Sep 2007 - Aug 2016

9 years

Barcelona, Spain

Managing Director

Offisto Business Center

Managed a company renting fully equipped office spaces with a budget of 0.5 million EUR.
Doubled the rental space and revenue and increased the profit margin by 39%.
Managed call center operations for over 200 B2B clients across various industries.
Introduced phased training in de-escalation techniques.
Overall project management for the development of a web-based billing system.
Product Owner and Scrum Master for the new development of software increments.
Restructured and digitized the company, including a new corporate identity.
Implemented collaboration tools and CTI telecommunication systems.
M&A: Conducted due diligence, acquisition, and later sale of the company to the largest competitor.
Negotiated and drafted purchase and sales agreements.
Software used: custom software, Jira, Confluence, MS Exchange, Datev, HubSpot.
Technology: 1&1 Cloud, APIs, CTI telecommunication.
Processes: M&A, budget responsibility, databases, data migration.

Sep 2007 - Sep 2009

2 years 1 month

Barcelona, Spain

Project Management Lecturer in the Master's program

Universität Nürtingen

Led the Project Management course in the Master's program.
Taught Microsoft Project skills.
Served as main contact for students and facilitated moderation in intercultural settings.
Prepared and conducted exams.
Created teaching materials and exam documents.
Software used: MS Project.
Processes: PMP / PMI.

Sep 2004 - Apr 2006

1 year 8 months

Barcelona, Spain

Facilitator and Conflict Manager

Bosch

Organized the internal facilitator pool for Bosch Diesel Systems.
Conducted internal workshops as part of the Continuous Improvement Process.
Led Kick-off, Lessons-learned, and conflict workshops in automotive production.
Software used: SAP, MS Office.
Processes: presentations, conflict management.

Sep 2003 - Sep 2004

1 year 1 month

Barcelona, Spain

IT Support

IBM

Provided IT support at the Innovation Center for partner companies.
Served as technical contact for IBM mainframes and training rooms.
Set up development environments for IBM partners.
Simulated customer scenarios to support partners.
Deployed necessary IT infrastructures in training rooms.
Software used: MS Server, MS Office.
Processes: infrastructure, deployment.

Jul 2002 - Aug 2003

1 year 2 months

Barcelona, Spain

Research Assistant

University of Stuttgart

Worked at the Chair of Marketing and Supply Chain Management.
Researched and prepared lecture materials for the chair holder.
Created presentations for the Marketing and SCM lectures.
Developed teaching materials and exam sheets.
Software used: MS Office.
Processes: Presentations.

Jan 2002 - Aug 2007

5 years 8 months

Barcelona, Spain

Managing Director

Excellent It Solutions

Led the company focusing on sales of maintenance-free internet terminals.
Developed the hardware and software for the terminals.
Established a free rental model with revenue sharing for hospitals and hotels.
Generated passive monthly income through cooperation partners.
Managed internal and external teams and trained them in sales and IT technology.
Handled supplier management and contract negotiations with enclosure manufacturers and IT support.
Software used: individual software.
Technology: Infrastructure.
Processes: Budget responsibility, contract management.

Jan 1999 - Jun 2002

3 years 6 months

Barcelona, Spain

Managing Director

Natenane

Ran an internet café and IT service company.
Built a server-based network for online gaming.
Organized IT events, gaming tournaments, and tournaments for board and card games.
Set up local network infrastructure and ensured local visibility.
Funded the project with grants.
Managed suppliers and negotiated contracts with catering and accounting service providers.
Software used: MS Server.
Technology: Infrastructure.
Processes: Budget responsibility.

Oct 1996 - Aug 1999

2 years 11 months

Barcelona, Spain

IT Support

Fraunhofer Society

Worked at the Institute for Industrial Engineering and Organization (IAO).
Maintained the server structure and provided IT service desk support for staff.
Migrated the department from Pegasus Mail to Windows Exchange Server.
Introduced a backup solution and built new IT infrastructure in the data center.
Rolled out new software, especially MS Exchange.
Researched and prepared decision materials for management to procure hardware and software.
Software used: MS Exchange, MS Navision/Dynamics.
Processes: Infrastructure, roll-out.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (11.5 years), Real Estate (9 years), Government and Administration (4.5 years), Professional Services (4 years), Education (3 years), and Transportation (2 years).

Information Technology

Real Estate

Government and Administration

Professional Services

Education

Transportation

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (23 years), Operations (18.5 years), Project Management (16 years), Procurement (11 years), Product Development (7.5 years), and Marketing (5.5 years).

Information Technology

Operations

Project Management

Procurement

Product Development

Marketing

Summary

25+ years entrepreneur & project manager
20+ years change & conflict manager
15+ years software development & digital transformation
5+ years focus on artificial intelligence

Focus areas

Software development > ERP
Requirements management > change management
Supplier management > incident management

Mindset

Always smiling
Creative pragmatism

Personal

Father
Basketball (Bundesliga referee, priority assignment in games with high conflict potential)
Skiing
Game theory
Healthy nutrition
Spatial flexibility (willingness to relocate)

Languages

German

Native

Serbian

Native

English

Advanced

Education

University of Stuttgart

Technology-oriented business administration / computer science · Stuttgart, Germany

Certifications & licenses

IHK Trainer Qualification

Robert Bosch / WJD Conflict Manager and Moderator

Scrum.org Professional Scrum Master

Profile

Created

May 2025

Last Update

July 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Kolja based?

Kolja is based in Barcelona, Spain.

What languages does Kolja speak?

Kolja speaks the following languages: German (Native), Serbian (Native), English (Advanced).

How many years of experience does Kolja have?

Kolja has at least 28 years of experience. During this time, Kolja has worked in at least 15 different roles and for 19 different companies. The average length of individual experience is 1 year and 5 months. Note that Kolja may not have shared all experience and actually has more experience.

What roles would Kolja be best suited for?

Based on recent experience, Kolja would be well-suited for roles such as: Project Manager Service & Operations for the Sectoral IDP, Project Manager ERP Development, Release Manager, Cutover Manager.

What is Kolja's latest experience?

Kolja's most recent position is Project Manager Service & Operations for the Sectoral IDP at Barmer Ersatzkasse.

What companies has Kolja worked for in recent years?

In recent years, Kolja has worked for Barmer Ersatzkasse, Peter Döhle Schifffahrts KG, Mainova, E.ON Energie Deutschland, and Msg Group / AOK Systems.

Which industries is Kolja most experienced in?

Kolja is most experienced in industries like Information Technology (IT), Real Estate, and Government and Public Administration. Kolja also has some experience in Professional Services, Education, and Transportation and Logistics.

Which business areas is Kolja most experienced in?

Kolja is most experienced in business areas like Information Technology (IT), Operations, and Project Management. Kolja also has some experience in Procurement and Purchasing, Product Development, and Marketing.

Which industries has Kolja worked in recently?

Kolja has recently worked in industries like Banking and Finance, Information Technology (IT), and Healthcare.

Which business areas has Kolja worked in recently?

Kolja has recently worked in business areas like Information Technology (IT), Project Management, and Product Development.

What is Kolja's education?

Kolja attended University of Stuttgart for Technology-oriented business administration / computer science.

Does Kolja have any certificates?

Kolja has 3 certificates. These include: IHK Trainer Qualification, Robert Bosch / WJD Conflict Manager and Moderator, and Scrum.org Professional Scrum Master.

What is the availability of Kolja?

Kolja is immediately available full-time for suitable projects.

What is the rate of Kolja?

Kolja's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.