Recommended expert
Johanna Jagow
Senior ResearchOps Advisor
Experience
Oct 2023 - Jan 2024
4 monthsSenior ResearchOps Advisor
BestSecret GmbH
- Defined the strategy and implemented a company-wide insights repository
- Translated requirements into a customised solution
- Delivered workshops and consulting sessions
- Expertise in UX research, UX management, CRO and ResearchOps
Jul 2023 - Present
2 years 8 monthsSenior UX Researcher & UX Advisor
Self-employed
- Helping teams develop and hone their UX strategy
- Run effective research
- Optimise their ResearchOps
- Empower people who do research to shine
- UX consultation
- UX workshops
- Hands-on UX research
- UX management
- CRO & personalisation
Jul 2021 - Jun 2023
2 yearsEMEA Lead ResearchOps Partner
EnjoyHQ (acquired by UserZoom)
- Consulted designers, researchers, and managers on successfully implementing insights repositories
- Delivered expert sessions and workshops on taxonomy building, insights management, data analysis, data auditing, and centralisation
- Coached colleagues to become ResearchOps experts
Jul 2021 - Jun 2023
2 yearsUX Research Partner
UserZoom
- Empowered teams to generate valuable insights to drive the creation of digital products that matter
- Led DACH teams on UX research methodologies and best practices
- Generated quality insights and communicated them effectively to create change
- Planned and led UXR and UX strategy workshops
- Led change management programmes on scaling UXR, UX benchmarking, and designing influence
Apr 2021 - Present
4 years 11 monthsCo-Founder & UX Consultant
Jagow Speicher
- Provided UX management and UX strategy consulting
- Advised on test & learn culture, applied behavioural psychology, and more
- Ran usability audits and heuristic evaluations
- Conducted qualitative and quantitative research
- Developed personas
Sep 2019 - Jun 2021
1 year 10 monthsOn-site
Jr. User Experience Manager
C&A
- Led qualitative and quantitative user research, running more than 150 studies
- Managed onsite customer feedback
- Ran UX workshops to socialise and embed user research
- Participated in budget planning and hiring processes
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (5 years), Professional Services (5 years), Fashion (2 years), and Retail (2 years).
Information Technology
Professional Services
Fashion
Retail
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Product Development (6.5 years), Research and Development (6.5 years), Strategy (5 years), and Business Intelligence (2 years).
Product Development
Research and Development
Strategy
Business Intelligence
Summary
I am a freelance UX advisor with deep expertise in UX research, UX management, CRO and ResearchOps.
I empower teams to generate valuable insights to drive the creation of digital products that matter.
Skills
- Ux Research
- Ux Strategy
- Qual + Quant Research
- Customer Feedback
- Researchops
- Ux Workshops
- Ux Management
- Ecommerce
- Human-centered Design (Hcd)
- Agile
- Test & Learn Culture
- Enjoyhq
- Research Repositories
- Dovetail
- Userzoom
- Usertesting
Languages
German
NativeEnglish
AdvancedFrench
IntermediateDutch
IntermediateSpanish
Elementary ...and 1 more
Education
Oct 2016 - Jun 2019
Hochschule Niederrhein
Master of Science · E-Business · Germany · 1,9
Oct 2013 - Jun 2016
Hochschule Niederrhein
Bachelor of Science · Textile & Clothing Management · Germany · 2,0
Certifications & licenses
Designing Influence
Nielsen Norman Group
Intercultural Competence
Hochschule Niederrhein
ResearchOps: Operationalizing And Socializing User Research
Nielsen Norman Group
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Johanna based?
Johanna is based in Barcelona, Spain and prefers 100% remote projects.
What languages does Johanna speak?
Johanna speaks the following languages: German (Native), English (Advanced), French (Intermediate), Dutch (Intermediate), Spanish (Elementary), Italian (Elementary).
How many years of experience does Johanna have?
Johanna has at least 6 years of experience. During this time, Johanna has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 1 year and 1 month. Note that Johanna may not have shared all experience and actually has more experience.
What roles would Johanna be best suited for?
Based on recent experience, Johanna would be well-suited for roles such as: Senior ResearchOps Advisor, Senior UX Researcher & UX Advisor, EMEA Lead ResearchOps Partner.
What is Johanna's latest experience?
Johanna's most recent position is Senior ResearchOps Advisor at BestSecret GmbH.
What companies has Johanna worked for in recent years?
In recent years, Johanna has worked for BestSecret GmbH, Self-employed, EnjoyHQ (acquired by UserZoom), UserZoom, and Jagow Speicher.
Which industries is Johanna most experienced in?
Johanna is most experienced in industries like Information Technology (IT), Professional Services, and Fashion and Apparel. Johanna also has some experience in Retail.
Which business areas is Johanna most experienced in?
Johanna is most experienced in business areas like Product Development, Research and Development (R&D), and Strategy and Planning. Johanna also has some experience in Business Intelligence.
Which industries has Johanna worked in recently?
Johanna has recently worked in industries like Information Technology (IT), Professional Services, and Fashion and Apparel.
Which business areas has Johanna worked in recently?
Johanna has recently worked in business areas like Product Development, Research and Development (R&D), and Strategy and Planning.
What is Johanna's education?
Johanna holds a Master in E-Business from Hochschule Niederrhein and a Bachelor in Textile & Clothing Management from Hochschule Niederrhein.
Does Johanna have any certificates?
Johanna has 3 certificates. These include: Designing Influence, Intercultural Competence, and ResearchOps: Operationalizing And Socializing User Research.
What is the availability of Johanna?
Johanna is immediately available part-time for suitable projects.
What is the rate of Johanna?
Johanna's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Johanna?
To hire Johanna, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1000
750
500
250
Market avg: 670-830 €
Market avg: 670-830 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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