Teresa M.
Learning Experience Designer
Experience
Jan 2025 - Jun 2025
6 monthsSwitzerland
Digital Learning Project Manager
Department of Economics, Canton of Zurich
- Facilitated design thinking workshops and developed practical learning solutions with stakeholders that align business and learning goals.
- Streamlined production processes with templates and quality standards, increasing efficiency and brand consistency of internal L&D products.
- Contributed to cross-organizational communication campaigns for culture and change initiatives, increasing internal visibility.
Nov 2022 - Dec 2024
2 years 2 monthsSwitzerland
Digital Learning Specialist
Office for Labor / Department of Economics, Canton of Zurich
- Developed practical, network-oriented blended learning formats for HR consultants to support standardized onboarding processes.
- Increased engagement rates of the digital learning offering through UX optimization in the LMS and storytelling-based formats.
- Managed the development of multimedia content with internal teams and external partners – from briefing to final production.
Feb 2022 - Sep 2022
8 monthsZürich, Switzerland
Learning Media Production Specialist
Miduca AG
- Initiated the Digital Education Lab and set up instructional design and production processes.
- Designed and produced digital learning materials (e-learning courses, videos, interactive formats) to support learning and change initiatives for teachers.
Sep 2017 - Present
8 years 4 monthsSwitzerland
Learning Experience Designer
Freelance
- Develop digital learning content with a focus on storytelling and experience design.
- Collaborate with communications and e-learning agencies to develop e-learning courses and video-based learning formats.
Sep 2015 - Sep 2017
2 years 1 monthMunich, Germany
Spanish Lecturer and Blended Learning Project Manager
Ludwig Maximilian University of Munich
- Coordinated a team to design and develop the blended learning program for Spanish (A1 – C1).
- Secured funding through Lehre@LMU for further development of the Flip Spanish project after the successful pilot phase.
- Conducted train-the-trainer workshops on gamification, assessments and blended learning, strengthening teachers' media instructional skills.
Summary
Experienced learning designer with a clear focus on strategic concept development and user-centered solutions.
My expertise combines instructional design, storytelling and design thinking to develop learning formats that really work.
From needs analysis to evaluation, I work closely with internal and external stakeholders – with an analytical, creative and solution-oriented approach.
Languages
Spanish
NativeGerman
AdvancedEnglish
AdvancedFrench
IntermediateItalian
ElementaryEducation
Oct 2013 - Sep 2015
Complutense University of Madrid
MA · Latin American Studies · Madrid, Spain
Apr 2008 - Oct 2010
University of Regensburg
MA · Comparative Cultural Studies · Regensburg, Germany
Aug 2002 - Aug 2006
Autonomous University of Baja California Sur, Mexico
BA · Foreign Language Didactics · Mexico
Certifications & licenses
AI & Learning Design Bootcamp
Dr. Philippa Hardman, Maven
Foundations Of Creative Leadership
IDEOU
CAS Design Thinking
Zurich University of the Arts
Instructional Story Designer
School Of Story Design
Digital Learning Manager
WBS Training
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