Peter K. - Next Level Coach in the Sales Accelerator Business | FRATCH

en
de

Verden (Aller), Germany

Experience

Aug 2020 - Present

5 years 5 months

Next Level Coach in the Sales Accelerator Business

Self-employed

Parallel to teaching during the Corona period
Provided next level coaching in the sales accelerator business

Aug 2020 - Present

5 years 5 months

Apprentice Trainer

Siemens

Aug 2008 - Present

17 years 5 months

Senior Professional Teacher

City of Nuremberg / State of Bavaria

Taught at FOS/BOS and vocational schools in electrical engineering/IT, mathematics, technology, social studies, politics, and German
Developed 5,000 pages of digital teaching materials on iPad with cloud integration for hybrid home office as a reference system for the City of Nuremberg and the State of Bavaria

Jan 1992 - Present

34 years

Senior Service Telecommunications Manager

T-Systems

Managed international key account post-sales for MPLS local and global data lines in WAN/LAN environments
Programmed Cisco routers and configured SNMP on UNIX
Handled exclusive billing during due diligence and managed changes for hardware, software, or add-on services including server SaaS, mobile, and security solutions
Managed incident handling at first, second, and last levels with escalation talks from service technicians to the executive board
Led IT rollout projects
ITIL certified (Excellence Campus ITSM)
Managed clients A–Z with annual revenues including Deutsche Wissenschaftsnetz (€35M), Conrad Elektronik (€3M), BAMF (€3.5M), Deutsche Rentenversicherung (€20M), HUK-Coburg (€3.5M), Kaeser Kompressoren (€2M), S. Oliver (€2M), Takata Petri (€2M), and others

Summary

15 years as a professional teacher: Diplom Senior Professional Teacher, Master of Education ET/IT, TU Munich, very good in mathematics.
15 years as a senior IT telecommunications/migration/service manager in international key account post-sales, ordering MPLS local and global data lines in WAN/LAN environments, hands-on from programming Cisco routers, SNMP setup on UNIX, to exclusive billing in due diligence, and change management of hardware, software, or add-on services from server SaaS, mobile, or security solutions; incident handling at 1st, 2nd, and last levels; escalation talks from service technicians to the board
Project management in IT rollouts
ITIL certified at Excellence Campus (ITSM)

International customer and people focus, sports, travel, next-level IT, strategic mindset with smart execution, goal-oriented leadership skills

Languages

German

Native

English

Advanced

Russian

Intermediate

Turkish

Intermediate

Italian

Elementary

Education

Oct 2008 - Jun 2010

Technical University of Munich

Master of Education, ET/IT · Education ET/IT · Germany

Certifications & licenses

Siemens Apprentice Trainer

Sales Accelerator Up

Satellite Reception Technology

NQS Forum

Workshop for Media Concepts

Drive / Automation Technology

Protective Measures / VDE

Simatic S7 and TIA Portal

VDE 0100

LEGO Mindstorms

NBQ331 IntraSelect "NEW"

SAP-TALIS Network Dialog for IntraSelect

New Target Price Calculation

Service Management Goes Change

Service/Delivery Management CAM-

Safety in the Company

Compliance and Antitrust Law in the Team. Part 1 and Part 2

Leadership Skills for Beginners

Foundation Certificate in IT Service Management

LO 07 Product Specifics

LO 01 SAP Basis CSM

MPLS for Customer Support

Service Management Campus – Rush

Managing Conflicts Successfully

MS Access 97

Network Technologies

Leading in Projects

Customer-Oriented Communication

NMC Operator Training

Trainee Program for Customer Network Managers

ATM Internetworking

IDNX/Netopen 5000 Operations

Facilitation Training I and II

SNA

Presentation Training

Target Price Calculation

Win-Win: Strategic Selling

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