Peter (B.) K.
Next Level Coach in the Sales Accelerator Business
Experience
Aug 2020 - Present
5 years 4 monthsNext Level Coach in the Sales Accelerator Business
Self-employed
- Parallel to teaching during the Corona period
- Provided next level coaching in the sales accelerator business
Aug 2020 - Present
5 years 4 monthsApprentice Trainer
Siemens
Aug 2008 - Present
17 years 4 monthsSenior Professional Teacher
City of Nuremberg / State of Bavaria
- Taught at FOS/BOS and vocational schools in electrical engineering/IT, mathematics, technology, social studies, politics, and German
- Developed 5,000 pages of digital teaching materials on iPad with cloud integration for hybrid home office as a reference system for the City of Nuremberg and the State of Bavaria
Jan 1992 - Present
33 years 11 monthsSenior Service Telecommunications Manager
T-Systems
- Managed international key account post-sales for MPLS local and global data lines in WAN/LAN environments
- Programmed Cisco routers and configured SNMP on UNIX
- Handled exclusive billing during due diligence and managed changes for hardware, software, or add-on services including server SaaS, mobile, and security solutions
- Managed incident handling at first, second, and last levels with escalation talks from service technicians to the executive board
- Led IT rollout projects
- ITIL certified (Excellence Campus ITSM)
- Managed clients A–Z with annual revenues including Deutsche Wissenschaftsnetz (€35M), Conrad Elektronik (€3M), BAMF (€3.5M), Deutsche Rentenversicherung (€20M), HUK-Coburg (€3.5M), Kaeser Kompressoren (€2M), S. Oliver (€2M), Takata Petri (€2M), and others
Summary
- 15 years as a professional teacher: Diplom Senior Professional Teacher, Master of Education ET/IT, TU Munich, very good in mathematics.
- 15 years as a senior IT telecommunications/migration/service manager in international key account post-sales, ordering MPLS local and global data lines in WAN/LAN environments, hands-on from programming Cisco routers, SNMP setup on UNIX, to exclusive billing in due diligence, and change management of hardware, software, or add-on services from server SaaS, mobile, or security solutions; incident handling at 1st, 2nd, and last levels; escalation talks from service technicians to the board
- Project management in IT rollouts
- ITIL certified at Excellence Campus (ITSM)
International customer and people focus, sports, travel, next-level IT, strategic mindset with smart execution, goal-oriented leadership skills
Languages
German
NativeEnglish
AdvancedRussian
IntermediateTurkish
IntermediateItalian
ElementaryEducation
Oct 2008 - Jun 2010
Technical University of Munich
Master of Education, ET/IT · Education ET/IT · Germany
Certifications & licenses
Siemens Apprentice Trainer
Sales Accelerator Up
Satellite Reception Technology
NQS Forum
Workshop for Media Concepts
Drive / Automation Technology
Protective Measures / VDE
Simatic S7 and TIA Portal
VDE 0100
LEGO Mindstorms
NBQ331 IntraSelect "NEW"
SAP-TALIS Network Dialog for IntraSelect
New Target Price Calculation
Service Management Goes Change
Service/Delivery Management CAM-
Safety in the Company
Compliance and Antitrust Law in the Team. Part 1 and Part 2
Leadership Skills for Beginners
Foundation Certificate in IT Service Management
LO 07 Product Specifics
LO 01 SAP Basis CSM
MPLS for Customer Support
Service Management Campus – Rush
Managing Conflicts Successfully
MS Access 97
Network Technologies
Leading in Projects
Customer-Oriented Communication
NMC Operator Training
Trainee Program for Customer Network Managers
ATM Internetworking
IDNX/Netopen 5000 Operations
Facilitation Training I and II
SNA
Presentation Training
Target Price Calculation
Win-Win: Strategic Selling
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