Developing, facilitating and leading customized training programs in leadership development, sales and communication on an international level
Mentoring leaders up to C-level
Executive coaching for owners and senior management
Coaching and training staff in executive teams, customer contact and service operations
Sales coaching and shadowing in inside sales, internationally (B2B & B2C)
Conducting leadership and sales assessments as part of recruitment and talent pool processes
Enhancing communication skills through workshops, training and executive coaching for internal and external projects (mainly international)
Münster, Germany
Freelance music teacher (saxophone)
Planning and conducting lessons
Marketing and consulting
Münster, Germany
Trainer / Coach
Cultural Concepts
Working independently in sales training and leadership development
Leading a telesales team (hotline, city information service)
Developing and running sales campaigns (telesales)
Delivering telesales training (one-on-one and group sessions)
Münster, Germany
Martial arts department head
DJK Germania Mauritz e.V. 1903
Planning and delivering training sessions
Handling department marketing and PR in local media
Coaching and teaching participants at beginner, intermediate and expert levels
Organizing and scheduling courses and workshops
Planning, conducting and supervising exams
Münster, Germany
Ju-Jutsu trainer
University Sports at Westfälische Wilhelms University
Planning and delivering training sessions
Creating and arranging curricula
Organizing and planning courses, workshops and exams
Münster, Germany
Commercial Clerk
O2 Shop
Building and maintaining the customer base (new store opening)
Actively selling to meet location-specific targets
Managing inventory and ordering merchandise
Training new employees in sales, complaint handling and English
Fürth, Germany
Trainer / Coach
SELLBYTEL Group GmbH
Facilitating and leading training sessions in leadership development and sales skills (cross-selling and upselling)
Promoting communication through workshops, training and leadership coaching for internal and external projects, primarily in an international context
Developing training in these areas (single measures, modular development programs, and international initiatives to foster corporate culture)
Coaching and supporting employees in their professional development (mainly in an international environment)
Identifying, fostering and initiating necessary actions through one-on-one discussions, feedback analysis, team exercises, digital media and direct collaboration with the respective management
Summary
Confident people developer with humor & expertise in lifelong learning
Several years of leadership experience / operations management
More than 20 years of experience in international leadership training, sales & hospitality (IT Blue Chip, Hotel, Retail, Inside Sales, B2B / B2C)
Over two decades of training experience (employed and freelance) in various areas of national/international adult education
Engaging communicator with strong negotiation skills
International training standards and intercultural competence
Focus on talk-based employee development & experience-based learning methods
Languages
German
Native
English
Advanced
Portuguese
Intermediate
French
Elementary
Indonesian
Elementary
...and 1 more
Education
Academy for Holistic Life and Healing Methods
Psychological Counselor · Haan, Germany
Westfälische Wilhelms University Münster
Master of Arts · Ethnology, Sociology, Philosophy · Münster, Germany
Certifications & licenses
Certified Business Coach
DVCT
Certified Counselor and Psychological Consultant
Certified in Project Management and Presentation Skills
Certified Resilience Trainer
Certified SCRUM Master
Scrum.org
Certified Trainer Cisco Systems – Sales & Leadership Development
Cisco Systems
Certified Trainer Hewlett Packard – Sales & Leadership Development