Martin S.

Executive Trainer / Coach (EMEA)

Hamburg, Germany

Experience

Jan 2008 - Present
17 years 9 months
Hamburg, Germany

Executive Trainer / Coach (EMEA)

Cultural Concepts

  • Developing, facilitating and leading customized training programs in leadership development, sales and communication on an international level
  • Mentoring leaders up to C-level
  • Executive coaching for owners and senior management
  • Coaching and training staff in executive teams, customer contact and service operations
  • Sales coaching and shadowing in inside sales, internationally (B2B & B2C)
  • Conducting leadership and sales assessments as part of recruitment and talent pool processes
  • Enhancing communication skills through workshops, training and executive coaching for internal and external projects (mainly international)
Münster, Germany

Freelance music teacher (saxophone)

  • Planning and conducting lessons
  • Marketing and consulting
Münster, Germany

Trainer / Coach

Cultural Concepts

  • Working independently in sales training and leadership development
  • Leading a telesales team (hotline, city information service)
  • Developing and running sales campaigns (telesales)
  • Delivering telesales training (one-on-one and group sessions)
Münster, Germany

Martial arts department head

DJK Germania Mauritz e.V. 1903

  • Planning and delivering training sessions
  • Handling department marketing and PR in local media
  • Coaching and teaching participants at beginner, intermediate and expert levels
  • Organizing and scheduling courses and workshops
  • Planning, conducting and supervising exams
Münster, Germany

Ju-Jutsu trainer

University Sports at Westfälische Wilhelms University

  • Planning and delivering training sessions
  • Creating and arranging curricula
  • Organizing and planning courses, workshops and exams
Münster, Germany

Commercial Clerk

O2 Shop

  • Building and maintaining the customer base (new store opening)
  • Actively selling to meet location-specific targets
  • Managing inventory and ordering merchandise
  • Training new employees in sales, complaint handling and English
Fürth, Germany

Trainer / Coach

SELLBYTEL Group GmbH

  • Facilitating and leading training sessions in leadership development and sales skills (cross-selling and upselling)
  • Promoting communication through workshops, training and leadership coaching for internal and external projects, primarily in an international context
  • Developing training in these areas (single measures, modular development programs, and international initiatives to foster corporate culture)
  • Coaching and supporting employees in their professional development (mainly in an international environment)
  • Identifying, fostering and initiating necessary actions through one-on-one discussions, feedback analysis, team exercises, digital media and direct collaboration with the respective management

Summary

  • Confident people developer with humor & expertise in lifelong learning
  • Several years of leadership experience / operations management
  • More than 20 years of experience in international leadership training, sales & hospitality (IT Blue Chip, Hotel, Retail, Inside Sales, B2B / B2C)
  • Over two decades of training experience (employed and freelance) in various areas of national/international adult education
  • Engaging communicator with strong negotiation skills
  • International training standards and intercultural competence
  • Focus on talk-based employee development & experience-based learning methods

Languages

German
Native
English
Advanced
Portuguese
Intermediate
French
Elementary
Indonesian
Elementary
...and 1 more

Education

Academy for Holistic Life and Healing Methods

Psychological Counselor · Haan, Germany

Westfälische Wilhelms University Münster

Master of Arts · Ethnology, Sociology, Philosophy · Münster, Germany

Certifications & licenses

Certified Business Coach

DVCT

Certified Counselor and Psychological Consultant

Certified in Project Management and Presentation Skills

Certified Resilience Trainer

Certified SCRUM Master

Scrum.org

Certified Trainer Cisco Systems – Sales & Leadership Development

Cisco Systems

Certified Trainer Hewlett Packard – Sales & Leadership Development

Hewlett Packard

EOL Trainer Course & Tool Seminar

Inner Game Trainer Course - Train the Trainer

Recognition as Business Trainer

DVCT

Sales Assessor

Oracle Direct

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