Managing Director EMEA/Asia (Project Engagement: International Management: Middle East)

Establishing the training and consulting business in the Middle East, primarily in the United Arab Emirates, Oman, Bahrain and Qatar.

My contributions:

• Establishing business contacts and active selling, personal customer approach, taking part in delegation trips, managing and monitoring the partner in Abu Dhabi (consulting company for business development), preparing and presenting proposals to clients on-site, traveling to the Middle East roughly every six weeks (sometimes for several weeks), participating in local events, member of the German Business Council Abu Dhabi, conducting workshops and training sessions for clients, mostly Emiratis

Results:

• Preparation for company establishment in Abu Dhabi in 2010, first commissions and execution of consulting and training projects on site.

• Setting up a branch in Dubai/UAE for management consulting and training for a German consulting company
• Analysis of existing training and development programs in relation to company goals and current market developments nationally and internationally, sales of training services (domestic/international)
• Development of training concepts both technically and didactically, from classic training manuals to train-the-trainer workshop materials
• Piloting trainings, their evaluation, roll-out of the entire training project as trainer/workshop coach
• Conducting training sessions and workshops on site (in German and English) for employees and their managers
• Personal coaching for employees, specialists and managers to support them and help them apply skills in everyday practice

• Cost, budget, functional and disciplinary personnel responsibility (5 employees)
• Sales controlling with customer monitoring
• Supporting the field sales team with prepared customer data
• Sales logistics (route planning for short and long distances)
• Active telephone sales through inbound and outbound calls
• Event marketing and sponsorship (selection, planning, execution responsibility and control of national trade fairs, exhibitions, sports and cultural events and sponsorship based on the company's marketing strategy)

• Sales and sales promotion in retail and gastronomy
• Customer care
• Brewery marketing and event marketing

Basic training from deputy machine operator to shift/department manager on leadership basics and dealing with B-to-B customers.

My contributions:

• Training plan development and alignment with senior management, project management for one site, coordination and alignment with HR development, conducting management trainings for top executives, evaluating the entire training project

Results:

• High acceptance of the training project by participants and clients, institutionalization of the entire process for subsequent managers, transfer to other companies in the group

Development and delivery of a training program for the target group: blue-collar workers and salaried employees.

Own responsibilities:

• Analysis of the existing HR development process, interviews with managers for needs analysis, creation of a rough plan for trainings, conducting pilot seminars, development of the training plan, assessment centers for internal and external trainers, train-the-trainer training
• Delivery of the training sessions including own training events
• Cost control

Evaluation and monitoring:

• Measuring the implementation of training content in practice and with the client through feedback rounds

Results:

• Established an HR development system and increased employee and customer satisfaction