Kolja Schönfeld
Transformation Consultant
Experience
Transformation Consultant
Enterprise Dynamics
- Consulting, coaching, workshops, and project management focused on transformation, potential development, and sustainable growth
Director eProducts Care
Georg Thieme Verlag KG
- Led digital product development, process standardization, and collaboration tools (Miro, Mural, Microsoft Teams)
- Introduced instructional frameworks and aligned business models
- Actively contributed to transformation projects
- Optimized market strategies and improved efficiency
Head of SEO Consulting
LEAP Digital Marketing GmbH
- Responsible for project acquisition, process optimization, and team leadership
- Built the SEO team and implemented efficient structures
- Client management and analysis & reporting with Power BI and Tableau
- Increased revenue by 30% with a focus on quality assurance and scaling
Head of Training, Coaching & Information
mobilcom-debitel Shop GmbH
- Led and optimized national training programs
- Developed modular training concepts integrating LLMs
- Conducted rollouts and market launches
- Focused on quality assurance, resource planning, and strengthening sales skills
Manager Human Capital Advisory
Deloitte Consulting GmbH
- Led global workshops and conducted business and training needs analyses
- Designed and implemented sustainable training strategies
- Stakeholder analyses and advising on change processes
- Responsible for innovation and effective team leadership
Stream Lead Training
International medical technology corporation
- Responsible for the change management strategy for a company-wide SAP implementation in over 70 countries
- Developed a scalable training concept with an international team
- Successfully implemented in diverse cultural contexts
- Coordinated remote collaboration across multiple time zones
Stream Lead Training
Global chemical company
- Led the company-wide rollout of collaborative work methods for over 100,000 employees
- Managed the successful implementation of Microsoft 365 with an international team of 30 experts
- Established new collaborative ways of working across all business areas
Training Lead Expert
Global energy company
- Developed an innovative skill-level system for 250 customer service staff in close coordination with the works council
- Linked task allocation with targeted skill development
- Systematically qualified staff to sustainably improve service quality
Senior Consultant
Accenture Service GmbH
- Led global workshops and conducted business and training needs analyses
- Designed and implemented sustainable training strategies
- Performed stakeholder analyses and advised on change processes
- Responsible for innovation and effective team leadership
Learning Consultant & Project Manager
Freelance
- Worked in e-learning and project management focusing on innovative learning approaches and skill development
- Participated in EU projects
- Applied design thinking, service design, rapid prototyping, and innovation sprints
- Facilitated digital workshops and created content for various LMS and LXP systems
Summary
As an experienced manager and systemic consultant, I combine deep expertise in transformation management with extensive experience in shaping digital change processes. In my more than 15-year career, I have led international teams of up to 25 people and successfully executed complex implementation projects. My work is characterized by the systematic integration of agile methods, change management, and sustainable organizational development. My focus is always on balancing efficient structures with the human element of successful transformation.
In my role as a transformation consultant, I merge the analytical precision of top management consulting with a systemic view of the big picture. I believe real change requires more than just concepts—it demands a deep understanding of the dynamics within organizations and the people who drive them. The key lies in balancing structured methodologies with activating internal potentials.
Skills
Core Competencies
- Transformation Management
- Strategic Transformation Projects
- Change Management & Cultural Change
- Digital Transformation
- Leadership & Management
- International Team Leadership
- Stakeholder Management (C-level)
- Budget & Resource Responsibility
Methods & Frameworks
- Systemic Organizational Consulting
- Agile Project Management
- Design Thinking & Lean Management
Collaboration & Project Management
- Microsoft 365 Suite (Advanced)
- Atlassian Suite (Jira, Confluence)
- Collaboration Tools (Miro, Mural, Microsoft Teams)
- Project Management Tools (Ms Project, Asana, Trello)
Analysis & Reporting
- Power Bi & Tableau
- Advanced Excel (Macros, Vba)
- Basic Sql
Artificial Intelligence
- Integration Of Llms Into Business Processes
- Expertise With Ai Platforms (Chatgpt, Claude, Perplexity)
- Development Of Ai-powered Solutions
- Strategic Ai Implementation
- Process Automation
- No-code Automation (Zapier, Make.com, Ifttt)
- Workflow Integration & Optimization
- Api & System Integration
- Tech Scouting & Evaluation
Innovation & Methods
- Design Thinking & Service Design
- Rapid Prototyping & Innovation Sprints
- Agile Innovation Methods
- Digital Workshop Facilitation
Content & Learning
- Lms And Lxp Systems (Various)
- Authoring Tools (Various)
Languages
Education
Freie Universität Berlin
Diploma in Psychology, Media Education & Adult Learning · Psychology · Berlin, Germany
Certifications & licenses
Microsoft 365 Enterprise Rollout
Customer Service Quality Initiative
LINC Personality Profiler Coach
OKR Coach (Hello Agile)
Professional Product Owner
scrum.org
Professional Scrum Master
scrum.org
Systemic Consultant (SG)
Systemic Organizational Consultant (DGSF)
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