Hans-peter U.
Trainer, Coach, Lecturer
Experience
Trainer, Coach, Lecturer
UrbanTraining
- Specialized in developing the communication skills of employees in sales, customer service and managerial roles
- Industries:
- Mechanical and plant engineering
- Textile and apparel
- Cosmetics, spa, wellness
- Household appliances, white goods and small appliances
- Pharmacies and pharmaceuticals
- Food, hospitality, gastronomy
- Consumer goods, retail and wholesale
- Publishing
- Telecommunications
- Social institutions
- Over 30 years of international sales responsibility in the capital and consumer goods industry
- Profound knowledge and leadership experience in direct sales
- Licensed as a trainer/coach, self-employed since 2009
- Expert in classic prospecting
- Languages: French, English
- Focus topics:
- Recruitment and selection processes, personnel development
- Field service, training and coaching
- Acquisition training, customer approach, cold and warm
- Applicant training for IHK and others
- Trade fair trainings and coaching in various industries
- KNIGGE training for business etiquette
- Telephone and call center training for inbound and outbound
- TYPO3 Master Profiler
- Customer service trainings and workshops
- Online training
- Direct sales, D2D, development, sales management and training
- Conflict and team trainings
- Lecturer at various continuing education institutions for IHK courses
Summary
- UrbanTraining specializes in developing the communication skills of your employees in sales, customer service and managerial roles.
- Passionate about sales and service communication.
- Over 30 years of international sales responsibility in the capital and consumer goods industry.
- Profound knowledge and leadership experience in direct sales.
- Licensed as a trainer/coach, self-employed since 2009.
- Expert in classic prospecting
Skills
Mechanical And Plant Engineering
Textile And Apparel
Cosmetics, Spa, Wellness
Household Appliances, White Goods And Small Appliances
Pharmacies And Pharmaceuticals
Food, Hospitality, Gastronomy
Consumer Goods, Retail And Wholesale
Publishing
Telecommunications
Social Institutions
Recruitment And Selection Processes, Personnel Development
Field Service, Training And Coaching
Acquisition Training, Customer Approach, Cold And Warm
Applicant Training For Ihk And Others
Trade Fair Trainings And Coaching In Various Industries
Telephone And Call Center Training For Inbound And Outbound
Customer Service Trainings And Workshops
Direct Sales, D2d, Development, Sales Management And Training
Conflict And Team Trainings
Lecturer At Various Continuing Education Institutions For Ihk Courses
Languages
Education
Diploma in engineering · Textile and apparel
MBA · International Marketing
Certifications & licenses
License as trainer/coach
KNIGGE Trainer for Business Etiquette
MASTER Typo 3 Profiler
NLP Master
NLP Practitioner
France
NLP Trainer/Coach
Online Trainer
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