Maike Klüwer
OCM Organizational Change Management Lead / Transformation Manager
Experience
Oct 2022 - Sep 2024
2 years Meerane, Germany
Organizational Change Management Lead
AHD Alliance Healthcare GmbH
SAP S/4HANA Brownfield Implementation and introduction of tools ONVENTIS, XFT vendor file, XFT Contract Manager, Seeburger. Project with 200 participants.
Mar 2022 - Sep 2022
7 months Frankfurt, Germany
Senior Change Manager
Deutsche Bahn AG / DB Fernverkehr AG
Project HGV 3.0 with 200 participants. Procurement project for high-speed train with new approach.
Jun 2021 - Mar 2022
10 months Frankfurt, Germany
Change & Project Manager Platform Services
Deutsche Bank AG
Implementation of WORKDAY in Postbank subsidiary with 17,000 employees (including approx. 5,000 civil servants) as part of an agile Scrum project with 15 Values Streams and Squads. Agile, strategic project management, PMO consulting, JIRA ticket handling quality control, coaching, change management, development of company-wide agile structures, definition of standards.
Aug 2020 - Mar 2021
8 months Bad Oldesloe, Germany
Change & Project Manager, Workstream Lead Consulting and Regional Manager North
Asklepios Service Entlassmanagement GmbH
Process optimization in discharge management, implementation and roll-out of IT tool Care-Bridge in approx. 50 clinics, creation of training concept for 50,000 employees, regional management North, personnel management, training, coaching. Subsidiary of Asklepios Group with 160 healthcare facilities in Germany and largest clinic network with over 50 acute care clinics, 47,000 employees.
Dec 2019 - Mar 2020
4 months Belgium
Organizational Change Management (OCM) Lead
Lonza/Capsugel
Global SAP implementation for locations Bornem (BE), Colmar (F) and Moscow (RU) with approx. 1000 users
Jul 2019 - Oct 2019
4 months Hamburg, Germany
Workday Change and Process Consultant
Stage Entertainment GmbH
Global change project to implement HR software Workday in 8 countries, including 1700 users in Germany
Jan 2019 - Jun 2019
6 months Gelsenkirchen, Germany
Change & Communications Specialist
BP
Global change project in 66 countries (HR Modernization) including implementation of personnel management system Workday for 4500 users in Germany
Jul 2018 - Dec 2019
6 months Nuremberg, Germany
Consultant Leadership & Sales
Novartis Pharma GmbH
- Designing, conducting and evaluating HR development measures for managers and teams
- Coaching, training, consulting regarding talent management, personnel interviews, succession planning and team building
- Supporting 360-degree feedback processes
- Implementing global HR processes and projects, project management
- Contact person for sales managers and HR Business Partners
Nov 2017 - Jun 2018
8 months Rethwisch, Germany
Freelance Consultant, Coach and Trainer
capi coaching & consulting
- Creating marketing, PR, online and sales concepts
- Creating training plans, blended learning concepts and content
- Designing and conducting strategy workshops, seminars, trainings and workshops on technical topics and soft skills
- Management consulting and coaching
Jun 2017 - Oct 2017
5 months Hamburg, Germany
Federal Managing Director and Deputy Managing Director SHV
VPT Verband Physikalische Therapie e.V.
- Managing federal office and representing the association
- Advising presidium and federal board
- Political work and conducting health insurance negotiations
- Concepting and managing marketing and IT projects
- Eliminating interpersonal obstacles through individual leadership and employee coaching
- Professional personnel management, change management and process optimization
Jan 2011 - Dec 2017
6 years Germany
Field Coach and Consultant
Bayer Vital GmbH
- Field coaching of sales field teams in pharmaceuticals, communication with target groups at different hierarchy levels
- Creating marketing, PR, online and sales concepts and communication materials
- Creating/training wordings and conversation strategies for field service
- Consulting on organizational and personnel development, process optimization
- Creating blended learning and health management concepts and content
- Leadership consulting and coaching, psychosocial counseling of employees
Jan 2011 - Dec 2017
6 years Rethwisch, Germany
Freelance Consultant, Coach and Trainer
capi coaching & consulting
Jan 2010 - Dec 2013
2 years Berlin, Germany
Branch Manager Hamburg & Project Manager
Smartmove GmbH
- Responsible for setup and expansion of location
- Managing projects with cross-regional teams up to 25 employees
- Analyzing and assessing personnel development needs
- Managing and optimizing business processes
- Leading employees, planning personnel requirements
- Budget responsibility of approx. 250k EUR
Jan 2009 - Dec 2010
1 year Hamburg, Germany
Manager Marketing & Communication DACH
TFG Transfracht
- Managing corporate communications, expanding PR work, coordination within group
- Planning, creating and implementing internal and external on/offline communication tools and campaigns including give-away production and event management
Jan 2008 - Dec 2009
2 years Hamburg, Germany
Change & Communications Lead & Retrofit Lead Commercial Bulk Fuels DACH
Shell Deutschland Oil GmbH
- Planning and implementing Streamline and GlobalSAP Change Agenda
- Supporting and advising employees and managers
- Planning and implementing change strategy
- Creating communication concept and implementing measures
- Organizing and leading workshops, eLearning and HR activities
- Organizing and conducting events up to 200 participants
- Interface between internal, external, local, global stakeholders
Jan 2004 - Dec 2008
4 years Lübeck, Germany
Marketing/PR Manager
ANT Applied New Technologies AG
- Concepting and implementing international marketing, communication and sales strategy
- Planning measures, creating budget, operational implementation and evaluation
- Website relaunch implementing CMS
- Creating and placing editorial contributions
- Building sales structure and introducing CRM
- Project and event management
Jan 2001 - Dec 2003
2 years Hamburg, Germany
Production Assistant
MME Me, Myself & Eye Entertainment AG
- Evaluating, calculating, marketing and realizing new TV formats
- Organizing and conducting large events and shows
- Creating and implementing travel expense policy
Jan 1998 - Dec 2002
3 years Düsseldorf, Germany
Key Account Manager Partner Marketing & Sales Manager
AOL Deutschland
- Building and expanding cooperations with hardware/software companies
- Creating product-related marketing materials
- Project management, trouble-shooting, process optimization
- Building new sales office
- Advising and acquiring new and existing customers
Jan 1998 - Dec 1999
2 years Hamburg, Germany
Marketing Assistant
Olympus Optical (Europa) GmbH
- Organizational support of product management
- Preparation and deployment at trade fairs, congresses
- Managing mailing campaigns and marketing projects
- Supporting various agency cooperations
Jan 1996 - Dec 1998
3 years Hamburg, Germany
Assistant to Managing Director
Hans Trumpa Technische Bauelemente Vertrieb
- Customer consulting by phone/in person in store
- Supporting and scheduling service and sales field service
- Creating commission statements for sales
- Trade fair planning, complaints management, accounting, controlling
Jan 1990 - Dec 1995
6 years Hamburg, Germany
Assistant to Managing Director
Baumgarten TV Filmproduktion GmbH
- Supporting setup of newly founded company
- Implementing accounting, defining standards and processes
- Production assistant
- Calculating and conducting productions for film and radio spots including casting
Jan 1987 - Dec 1991
3 years Hamburg, Germany
Team Assistant
Garrett Film GmbH
- Reception, travel management, accounting, fee settlements
- Preparing calculations and correspondence
- Production assistant
Jan 1987 - Dec 1988
1 year Hamburg, Germany
Commercial Clerk
Herbert Knoke (GmbH & Co.) KG
Languages
German
Native
English
Advanced
French
Intermediate
Danish
Elementary
Education
Jan 2015 - Dec 2015
AKAD University
Personalmanagement · Stuttgart, Germany
Jan 2010 - Dec 2011
Leuphana Universität Lüneburg
Systemischer Coach & Prozessbegleiter (DCV-zertifiziert) · Coaching & Prozessbegleitung · Lüneburg, Germany
Oct 2004 - Jun 2006