Harriet Lemcke
Senior Consultant Digitalization, Change and Collaboration
Experience
Nov 2024 - Jan 2025
3 monthsSenior Consultant Digitalization, Change and Collaboration
Luxury Goods Manufacturer
- M365 transformation strategy
- Designing and conducting workshops for the change team
- Strategy development, planning and implementation of change measures, enabling change contacts
- Integrating and expanding the network structures created during the M365 implementation project
Aug 2024 - Present
1 yearSenior Consultant Adoption, Change Management and Culture
DB Group Headquarters
- Digital workplace experience
- Supporting change across all business units – planning and implementing change measures in business units, enabling change contacts
- Integrating and expanding the network structures created during the M365 implementation project
- Designing and conducting workshops for executives
Feb 2024 - Present
1 year 6 monthsSenior Consultant Change Management
DB Group Headquarters
- M365 implementation
- Stakeholder management: supporting corporate business units in implementing and using M365 tools and software, community building
- Planning and organizing events (online/in-person) with business unit contacts and learning facilitators to foster dialogue
- Involving and empowering leaders (change management, communication)
- Planning and implementing communication campaigns
Oct 2023 - Present
1 year 10 monthsCEO
Companions in Change GmbH (Transformation Consulting)
Jun 2021 - Aug 2023
2 years 3 monthsSenior Business Analyst Change Management and Communication
Federal Employment Agency, Headquarters
- Introduction of a social intranet for 135,000 employees
- Developing the change architecture and communication concept
- Communication strategy / designing measures and channels for internal communication as a process / change story / budget and timeline planning
- Building and managing a change agent community (> 500 employees)
- Designing, creating and delivering training measures and materials for employee enablement
- Planning and facilitating leadership workshops and large conferences with up to 1,000 participants
- Designing, consulting, and project management for media production
- Managing and executing all internal project communication during the project lifecycle / briefing and managing external creative service providers
- Writing editorial content (articles, brochures, scripts for audio and video production)
- Reporting to stakeholders / stakeholder management
Apr 2019 - May 2020
1 year 2 monthsManaging Director
IT Consulting Firm
- Business development
- Strategic positioning as a consultancy for digitizing customer support processes
Oct 2016 - Aug 2021
4 years 11 monthsSenior Consultant Change Management and Transformation Communication
VAILLANT Business Services GmbH / VAILLANT GROUP
- Supporting management in implementing a new strategy and associated cultural change
- Assisting management and project leads in numerous change initiatives / process digitizations (see list)
- Shaping the change management process regarding technical enablement of users (e.g., workshops, information campaigns, designing and delivering learning content, creating video tutorials, etc.)
- Coordinating and ensuring change measures aligned with corporate culture(s)
- Supporting management and project leads with internal change communication (developing communication strategies and participation formats, creating and executing communication and rollout concepts, coordinating and organizing defined communication channels in coordination with corporate communications (producing corporate news, use cases, success stories, articles, storyboards for video production, videos, maintaining and further developing the social intranet, etc.))
- Preparing, introducing, and implementing change management measures
- Close collaboration with external implementing service providers and internal departments in the group
- Stakeholder management
- Change projects:
- Repositioning the IT subsidiary as an internal enabler for digitalization
- Group-wide transformation of the office and collaboration environment from on-premises to M365
- Group-wide introduction of an SAP GRC system
- Group-wide digitalization of indirect procurement processing by introducing SAP Ariba Guided Buying
- Transformation of the telephony landscape to Skype for Business – company-wide removal of all desk phones
- Group-wide transformation of booking and billing processes through introduction of a travel management system and an expense management system
- Group-wide implementation of a social intranet that seamlessly integrates existing information and communication channels (including Confluence integration)
- Group-wide introduction of a financial reporting system with customizable economic dashboards (widget reporting)
- Introduction of a document management system with audit-proof archiving (OpenText)
- Introduction of a secure cloud for exchanging large data volumes
- Introduction of an email archiving system
- Group-wide introduction of a cloud-based internet security system
- Technologies used: M365 / MS Teams / SharePoint Online, SAP Ariba, SAP GRC, Skype for Business, Confluence, Contao, Jira, Camtasia, Audacity
Jun 2016 - May 2020
4 yearsHead of Consulting
IT Consulting Firm
- Business development
- Strategic positioning as a consultancy for digitizing customer support processes
Oct 2015 - Feb 2016
5 monthsInterim Manager Corporate Communications / Marketing
Clinic Group
- Reporting to executive management and head of corporate communications
- Restructuring and managing all communication measures for a 950-employee company within the group
- Operationalizing the annual communication planning, involving internal staff and external service providers
- Internal communication:
- Preparing information, writing and editing various text formats for internal media (employee magazine, intranet)
- Corporate publishing: project management of the employee magazine, flyers, brochures, managing external service providers
- Maintaining and expanding the intranet and internet
- Organizing internal events
- External communication:
- Referral management (stakeholder management)
- Advising executive management on risk and crisis communication
- Writing press releases and coordinating with media editors
- Organizing trade shows and events
Aug 2015 - Dec 2019
3 years 5 monthsScriptwriter / Off-Screen Narrator
Public Broadcaster, TV Division
- Writing scripts for compact news programs (news/sports)
- Off-screen narration for compact news programs for TV and online
- Video editing and post-production
- Advising and supporting community management
Sep 2013 - Jun 2014
10 monthsEditor-in-Chief
Online Magazine
- Editorial concept
- Building the editorial team
- Conducting exclusive interviews with prominent figures from culture, business and society
- Project management
Apr 2006 - Dec 2010
4 years 9 monthsDuty Editor – RvD
Radio Broadcaster
- Managing a team of ten reporters, editors and trainees
- Responsible for content and presentation of news during drive time
- Liaison for state politics
Jan 1997 - Mar 2006
9 years 3 monthsEditor / News Presenter
Radio Broadcaster
- Responsible for content and presentation of news
- Editing and producing segments
- Reporting assignments in extreme news situations
Languages
German
Native
English
Advanced
Education
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Communication and Management
Certifications & licenses
Agility in Innovation Management
Change Management
IHK
Communication & Leadership
Schulz von Thun Institute
PR Consultant
PZOK
Business Simulation Trainer “Change Management” & “Leadership”
Schirrmacher Group
Systemic Business Coach
Wismar University of Applied Sciences
Systemic Facilitation
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