Recommended expert

Harriet Lemcke

Senior Consultant for Digitalization, Change and Collaboration

Harriet Lemcke
Schnakenbek, Germany

Experience

Nov 2024 - Jan 2025
3 months

Senior Consultant for Digitalization, Change and Collaboration

Mont Blanc

  • Designing and running workshops for the change team
  • Developing strategy, planning and implementing change measures, as well as enabling change agents
  • Expanding the network structures created during the M365 implementation project
Aug 2024 - Present
1 year 6 months

Senior Consultant for Adoption, Change Management and Culture

DB Group Headquarters

  • Supporting change across all business areas: planning and implementing change measures and enabling change agents
  • Expanding the network structures created during the M365 implementation project
  • Designing and delivering workshops for managers
May 2024 - May 2024
1 month

Systemic Coach / Systemic Facilitator

DB Regio

  • Preparing the regional HR leadership team and local HR managers for reorganization and cultural change
  • Facilitating conflict resolution and identifying strengths
  • Aligning on future direction and reaching consensus on repositioning with regional leadership and specialist departments
  • Developing binding principles for collaboration
Feb 2024 - Present
2 years

Change Management Project Lead

DB Group Headquarters

  • Managing stakeholders during the implementation and use of M365 tools
  • Building communities
  • Planning and organizing online and in-person events with business area contacts and learning facilitators to promote dialogue
  • Involving and empowering leaders in change management and communication
  • Planning and executing communication campaigns
Oct 2023 - Present
2 years 4 months

CEO

Companions in Change GmbH

Jun 2021 - Aug 2023
2 years 3 months

Project Manager for Change Management and Communication

Self-employed

  • Analysis and needs assessment
  • Developing the change architecture and communication concept
  • Communication strategy and conception of measures and channels for internal communication as a process
  • Building and managing a change agent community (> 500 employees)
  • Designing, creating, and delivering training measures and materials for employee enablement
  • Planning and moderating leadership workshops and large conferences with up to 1,000 participants
  • Designing, advising on, and project management for media production
  • Managing and operationally implementing all internal project communication during the project
  • Writing editorial content (articles, brochures, scripts for audio and video production)
  • Reporting to stakeholders and stakeholder management
Apr 2019 - May 2020
1 year 2 months

Managing Director

IT-Beratungshaus

  • Business development
  • Strategic direction as a consultancy for digitizing customer support processes
Oct 2016 - Aug 2021
4 years 11 months

Senior Consultant Change Management and Change Communication

Self-employed

  • Supporting management in implementing a new strategy and the associated culture change
  • Advising management and project leaders on numerous change initiatives and process digitizations
  • Designing the change management process regarding technical enablement of users (workshops, information campaigns, designing and implementing learning content, creating video tutorials)
  • Coordinating and ensuring change measures aligned with the company culture(s)
  • Supporting management in internal change communication (developing communication strategies and participation formats, creating and implementing introduction concepts, coordinating defined communication channels)
  • Preparing, introducing, and implementing change management measures
  • Close collaboration with external service providers and departments
  • Stakeholder management

Change projects:

  • Repositioning the IT subsidiary as an internal enabler for digitalization in the group
  • Group-wide transformation of the office and collaboration environment from on-premise to M365
  • Implementation of an SAP GRC system
  • Implementation of SAP Ariba Guided Buying for indirect procurement
  • Transformation of the telephony environment to Skype for Business
  • Implementation of a travel management system and an expense management system
  • Implementation of a social intranet with Confluence integration
  • Implementation of a reporting system for financial metrics
  • Implementation of a document management system with audit-proof archiving (Open Text)
  • Implementation of a secure cloud for exchanging large data volumes
  • Implementation of an email archiving system
  • Implementation of cloud-based internet security

Technologies used: M365, MS Teams, SharePoint Online, SAP Ariba, SAP GRC, Skype for Business, Confluence, Contao, Jira, Camtasia, Audacity

Jun 2016 - May 2020
4 years

Head of Consulting

IT-Beratungshaus

  • Business development
  • Strategic direction as a consultancy for digitizing customer support processes
Oct 2015 - Feb 2016
5 months

Interim Manager Corporate Communications / Marketing

Klinikkonzern

  • Reporting to executive management and head of corporate communications of the group
  • Restructuring and managing all communication activities of a 950-employee company within the group
  • Operationalizing the annual communication plan by involving internal staff and external service providers
  • Preparing information, writing & editing various text formats for internal media (staff magazine, intranet)
  • Project management of the staff magazine, flyers, and brochures, managing external service providers
  • Maintaining and expanding the intranet and internet
  • Organizing internal events
  • Referrer management (stakeholder management)
  • Advising management on risk and crisis communication
  • Writing press releases and coordinating with media editors
  • Organizing trade shows and events
Aug 2015 - Dec 2018
3 years 5 months

Scriptwriter / Voice-Over Announcer

Public Broadcaster, TV Division

  • Editing compact programs (News / Sports)
  • Voice-over for compact programs for TV and online
  • Video editing and post-production
  • Consulting and support in community management
Sep 2013 - Jun 2014
10 months

Editor-in-Chief

Online Magazine

  • Editorial concept
  • Building the editorial team
  • Conducting exclusive interviews with prominent figures from culture, business and society
  • Project management
Apr 2006 - Dec 2010
4 years 9 months

Editor on Duty – EoD

Radio Broadcaster

  • Managing a team of ten reporters, editors and trainees
  • Responsible for content and presentation of news during drive time
  • Point of contact for state politics
Jan 1997 - Mar 2006
9 years 3 months

Editor / News Anchor

Radio Broadcaster

  • Responsible for news content and presentation
  • Editing and producing segments
  • Reporting assignments in critical news situations

Skills

  • Systemic Organizational Development / Change Management
  • Strategic Communication / Change Communication / Crisis Communication
  • Psychology In (Digital) Transformation
  • (Systemic) Business Coaching / Executive Coaching
  • Systemic Moderation
  • Employer Branding
  • Media And Microphone Skills (25 Years Of Radio And Tv Experience)

Languages

German
Native
English
Advanced

Education

Danube University Krems

Communication and Management · Krems an der Donau, Austria

Certifications & licenses

Agility in the Innovation Process

Fraunhofer

Innovation Management

Management Institute

Communication Psychology according to Friedemann Schulz von Thun

SvT Institute

Conflict Management

Lübeck University of Applied Sciences

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