Marketing of SRH Holding's healthcare facilities on social networks
Development, design, launch and rollout of a comprehensive strategy to introduce a social media flagship presence for the “SRH Gesundheit” brand to increase brand awareness and improve the image
Definition of core target groups, strategic approach, KPIs, channel selection, content mix, media strategy, budgeting & resource requirements, and implementation plan
Advising on the development of key messages, creative concept and content formats
Advising on optimization of the paid media strategy & campaign performance
Preparing decision proposals for the board in close coordination with relevant interfaces
Launch, marketing and establishment of o2's B2C fiber optic product offering.
Design, planning, management & evaluation of 360° marketing communication (new customers) for o2’s fiber offering (e.g. OOH, direct mail, online & social media, POS communication, telesales, door-to-door, promotions, info truck, PR, etc.)
Strategic development & optimization of fiber marketing activities based on campaign KPIs, data-driven segmentation, conversion analysis and channel performance.
Cross-department project & stakeholder management as responsible campaign manager for o2 fiber campaigns, including coordination of agencies and service providers
Advising on the development of holistic FTTH go-to-market strategies in B2C, including target group, journey and channel strategies based on market and customer insights.
Coordination and development of cross-department IT projects and strategic development of 1&1's fixed-line product portfolio.
Leading, executing & controlling complex cross-department IT projects for developing new telecom products and optimizing existing IT processes
Launching new telecom products and managing existing technologies/infrastructures such as FTTH, VDSL, ADSL & VoIP
Planning, budgeting and controlling the business roadmap for fixed-line products
Preparing structured decision proposals for management in close coordination with relevant interfaces such as product development, operations, marketing
Responsible for strategic planning, design, management and evaluation of retention and marketing campaigns for 1&1's DSL customer base.
Responsible for developing, managing and optimizing data-driven retention, upsell and win-back mechanisms in the DSL customer portfolio.
Designing and analyzing complex data-based campaigns across CRM, online and telesales channels. Developing segmentation models, KPI frameworks and personalized triggers throughout the customer lifecycle.
Advising on the implementation of an AI-based churn prediction approach to identify at-risk customer groups and automatically deliver offers through relevant channels.
Leading cross-department marketing projects and preparing strategic decision documents for the C-level.
Planning, design, development and launch of a digital marketing platform to digitize and automate marketing processes for franchise hotels
Led the design and launch of a digital marketing portal to automate and scale marketing processes for franchise hotels in DACH.
Defined use cases, features, roadmap, user stories and automation logic in collaboration with software development, marketing and IT.
Held end-to-end responsibility for the go-to-market rollout, stakeholder management and implementation of digital transformation within the marketing ecosystem.
Responsible for the marketing & sales strategy of ADAC financial products.
In charge of evolving the marketing & sales strategy for ADAC Finanzdienste with a focus on new customer acquisition, data-driven segmentation and multi-channel activation.
Developed and managed data-driven campaigns (paid, email, content, search, ATL/BTL) including KPI-based optimization and deriving strategic insights for product and marketing decisions.
Built new digital touchpoints (websites & landing pages) as product owner in agile setups and worked closely with IT, sales and product teams.
Marketing of O2's B2C products & services across social networks.
Introduction of the Telefónica brand as a corporate and employer brand, including training for agencies and employees, management of communication measures, as well as budget and project coordination.
Design and update of corporate stationery according to branding guidelines, as well as collaboration on the guardianship process to ensure consistent brand management.
Planning and support of the office branding rollout at multiple locations (including Munich, Nuremberg, Hamburg, Rostock).
Restructuring and maintenance of central intranet content using a CMS, as well as organizing internal events (Brand Inductions, Brand Centre Jour Fixes).
Responsibility for the introduction of the O₂ Brand Room in the German market and acting as the administrative interface for international stakeholders.
Implementation of the corporate name change in close coordination with internal departments and external agencies.
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