Recommended expert
Sven Drinkuth
Interims Management / Freelancer / Professional Development
Experience
Feb 2022 - Present
4 years 1 monthInterims Management / Freelancer / Professional Development
Interims Management / Freelancer / Professional Development
- Selected projects in Mid-Market and xDAX-Companies as Senior Expert / Transformation Coach for Customer Experience and Digital projects
- Attending lectures and training for digital transformation, artificial intelligence and agile leadership
Feb 2020 - Jan 2022
2 yearsUnterföhring, Germany
Partner
KPS Business Transformation
- Acquisition and senior / lead role in delivery of projects
- Driving integration with subsidiaries (UK, Spain, Germany) and development of a common portfolio and framework as an integrated end-to-end service provider from strategy to IT-implementation
Jan 2018 - Jan 2020
2 years 1 monthInterims Management / Freelancer / Professional Development
Interims Management / Freelancer / Professional Development
- Selected projects in Mid-Market and xDAX-Companies as Senior Expert / Transformation Coach for Customer Experience and Digital projects
- Attending lectures and training for digital transformation, artificial intelligence and agile leadership
Aug 2017 - Dec 2017
5 monthsSabbatical / Family Time
Sabbatical / Family Time
Jul 2001 - Jul 2017
16 years 1 monthMunich, Germany
Managing Director Accenture Strategy
Accenture
- Lead Partner for Advanced Customer Strategy ASG in D-A-CH responsible for the business in the DACH region for digital strategy and customer experience, from classic marketing and sales topics to innovative digital business models and transformations
- Managed a team of up to 65 employees with approximately €28 million annual turnover
Apr 1998 - Jun 2001
3 years 3 monthsMunich, Germany
Group Lead System Management, Service Development
VIAG Interkom (today Telefónica Germany)
- Built up new contact centers
- Defined IT strategy and roadmap for customer service
- Introduced new products and services into operations
Sep 1996 - Mar 1998
1 year 7 monthsRatingen, Germany
Project Lead Operation / Customer Care
Mannesmann Mobilfunk (today Vodafone)
- Project lead for customer care for new products and services
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (24 years), Information Technology (6 years), and Telecommunication (5 years).
Professional Services
Information Technology
Telecommunication
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Strategy (22 years), Marketing (18 years), Information Technology (11.5 years), Project Management (7.5 years), Customer Service (5 years), and Operations (3 years).
Strategy
Marketing
Information Technology
Project Management
Customer Service
Operations
Summary
Experienced Consulting Partner / Managing Director with a history of successful, value delivering strategy, transformation and IT-projects in various industries, e.g., Telecommunications, Consumer Goods, Retails, Banking, Automotive, Insurance, Consumer Electronics and High-Tech. Skilled in business models and strategy, (re)organization, marketing and sales concepts, customer experience and customer relationship management (CRM); everything from traditional to digital, one-dimensional to omnichannel and with various operating models.
Skills
- Office: Microsoft Word, Excel, Powerpoint, Visio, Outlook
- Project Management: Atlassian Jira, Confluence, Ms Projects
- Collaboration And Visualization: Miro, Figma, Teams, Zoom
- Business Crm: Sap, Salesforce, Microsoft, Zendesk, Servicenow
- Business Erp: Sap, Microsoft
- Business Fsm: Salesforce, Microsoft, Zendesk, Servicenow
- Coding: Flutterflow, Github
- Culturally Europe, Usa, China, India, Philippines
- Competence
Languages
German
NativeEnglish
AdvancedEducation
Oct 1991 - Mar 1999
Heinrich Heine University Düsseldorf
Physics · Düsseldorf, Germany
Certifications & licenses
Prince2 Project Management
peoplecert.org
Professional Scrum Master
scrum.org
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Sven based?
Sven is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Sven speak?
Sven speaks the following languages: German (Native), English (Advanced).
How many years of experience does Sven have?
Sven has at least 29 years of experience. During this time, Sven has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 4 years and 2 months. Note that Sven may not have shared all experience and actually has more experience.
What roles would Sven be best suited for?
Based on recent experience, Sven would be well-suited for roles such as: Interims Management / Freelancer / Professional Development, Partner, Sabbatical / Family Time.
What is Sven's latest experience?
Sven's most recent position is Interims Management / Freelancer / Professional Development at Interims Management / Freelancer / Professional Development.
What companies has Sven worked for in recent years?
In recent years, Sven has worked for Interims Management / Freelancer / Professional Development and KPS Business Transformation.
Which industries is Sven most experienced in?
Sven is most experienced in industries like Professional Services, Information Technology (IT), and Telecommunication.
Which business areas is Sven most experienced in?
Sven is most experienced in business areas like Strategy and Planning, Marketing, and Information Technology (IT). Sven also has some experience in Project Management, Customer Service, and Operations.
Which industries has Sven worked in recently?
Sven has recently worked in industries like Professional Services and Information Technology (IT).
Which business areas has Sven worked in recently?
Sven has recently worked in business areas like Information Technology (IT), Project Management, and Strategy and Planning.
What is Sven's education?
Sven attended Heinrich Heine University Düsseldorf for Physics.
Does Sven have any certificates?
Sven has 2 certificates. These include: Prince2 Project Management and Professional Scrum Master.
What is the availability of Sven?
Sven is immediately available full-time for suitable projects.
What is the rate of Sven?
Sven's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Sven?
To hire Sven, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 910-1070 €
Market avg: 910-1070 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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