Philipp K.

Freelance Business Consultant

Munich, Germany

Experience

Sep 2022 - Present
3 years 2 months
Munich, Germany

Freelance Business Consultant

Künzel Consulting

  • Focus: Agile Project Management (SAFe, PMI, PRINCE 2)
  • Digital Transformation
  • Rollout Management
  • Customer Experience
  • Business Development
  • Service Excellence
  • AI Processing
Jan 2021 - Aug 2022
1 year 8 months
Munich, Germany

Senior Consultant

Q_PERIOR

  • Area: Travel, Transport & Logistics
  • Focus: Customer Experience, Mobility Management
Apr 2019 - Dec 2020
1 year 9 months
Munich, Germany

Consultant

Q_PERIOR

  • Area: Travel, Transport & Logistics
  • Focus: Customer Experience, Mobility Management
Mar 2017 - Jul 2018
1 year 5 months
Munich, Germany

Consultant

Dr. Fried & Partner

  • Area: Tourism
  • Focus: Strategy, Sales, Product Management
Mar 2016 - Feb 2017
1 year
Munich, Germany

Junior Consultant

Dr. Fried & Partner

  • Area: Tourism
  • Focus: Strategy, Sales, Market Research
Apr 2015 - Feb 2016
11 months
Bonn, Germany

Master's thesis candidate

Deutsche Post DHL

  • Area: Mobility (Postbus)
  • Focus: Sales, Service Excellence

Summary

I am your expert for agile project management, digital transformation and customer-centric processes in the areas of IT, telecommunications, transport and tourism. As a skilled project manager and certified Scrum Master (PSM, SAFe), my core strength is in successfully planning and executing projects and in empowering the team by following Scrum principles. Transparent and reliable communication and active stakeholder management are especially important to me. With over 10 years of consulting experience and 14 years in the industry, I bring structure and flexibility to projects and the organization using agile methods like Scrum and Kanban. I work proactively and energetically toward the goals of the project and the company. My motto: Do something great – agile and future-oriented!

Languages

German
Native
English
Advanced
French
Elementary

Education

Sep 2014 - Feb 2015

Óbuda University

Economics · Budapest, Hungary

Sep 2013 - Jun 2015

Westfälische Hochschule

M.A. · Service Engineering · Bocholt, Germany · 1,4

Sep 2009 - Jun 2012

Westfälische Hochschule

B.A. · Business with a focus on Tourism · Bocholt, Germany · 1,8

Certifications & licenses

Kanban Practitioner

Kanban University

CX Certification

CX Academy

Coaching Leading myself & others

Scrum.org Professional Scrum Master I (PSM I)

Kwerdenken Customer-oriented Problem Solving

Facilitation Expectations, Methods & Mindset

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