Philipp K.

Freelance Business Consultant

Munich, Germany

Experience

Sep 2022 - Present
3 years 1 month
Munich, Germany

Freelance Business Consultant

Künzel Consulting

  • Focus: Agile Project Management
  • Digital Transformation
  • Customer Experience
  • Business Development
  • Service Excellence
  • AI Processing
Jan 2021 - Aug 2022
1 year 8 months
Munich, Germany

Senior Consultant

Q_PERIOR

  • Sector: Travel, Transport & Logistics
  • Focus: Customer Experience, Mobility Management
Apr 2019 - Dec 2020
1 year 9 months
Munich, Germany

Consultant

Q_PERIOR

  • Sector: Travel, Transport & Logistics
  • Focus: Customer Experience, Mobility Management
Mar 2017 - Jul 2018
1 year 5 months
Munich, Germany

Consultant

Dr. Fried & Partner

  • Sector: Tourism
  • Focus: Strategy, Sales, Product Management
Mar 2016 - Feb 2017
1 year
Munich, Germany

Junior Consultant

Dr. Fried & Partner

  • Sector: Tourism
  • Focus: Strategy, Sales, Market Research
Apr 2015 - Feb 2016
11 months
Bonn, Germany

Master's Thesis Student

Deutsche Post DHL

  • Area: Mobility (Postbus)
  • Focus: Sales, Service Excellence

Summary

I am your expert for agile project management, digital transformation and customer-centric processes in IT, telecommunications, transport and tourism. As a competent project manager and a certified Scrum Master, my core competence lies in successfully planning and implementing projects, as well as strengthening the team by following the Scrum principles. I place great importance on transparent and consistent communication as well as active stakeholder management.

With over 10 years of consulting experience and 14 years in the industry, I bring structure and flexibility to projects and company organization through agile methods like Scrum and Kanban. I work proactively and energetically toward project and company goals. My motto: Do something great – agile and future-oriented!

Languages

German
Native
English
Advanced
French
Elementary

Education

Sep 2014 - Feb 2015

Óbuda University

Economics · Budapest, Hungary

Sep 2013 - Jun 2015

Westfälische Hochschule

M.A. · Service Engineering · Bocholt, Germany · 1,4

Sep 2009 - Jun 2012

Westfälische Hochschule

B.A. · Business with focus on Tourism · Bocholt, Germany · 1,8

Certifications & licenses

Kanban Practitioner

Kanban University

CX Certification

CX Academy

Coaching Leading myself & others

Scrum.org Professional Scrum Master I (PSM I)

Kwerdenken Customer-Oriented Problem Solving

Facilitation: Expectations, Methods & Mindset

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