Piyal Fernando - Programme Manager – UK Distribution Centre

Bergisch Gladbach, Germany

Experience

Jan 2023 - Jan 2024

1 year 1 month

United Kingdom

Programme Manager – UK Distribution Centre

Brooks Running

End to end implementation of a Distribution Centre in the UK for Brooks Running
Set project objectives, scope, plans and risk management
Establish cross functional and cross organizational project team, including third party supplier team
Development and integration of ERP and WMS systems to meet business operations of Brooks
Project governance and risk management processes
Day to day project management and progress against plan
Set transition strategy and plan
Objectives delivery to plan, scope and quality
Hand-over to BAU and project close

Dec 2021 - Dec 2022

1 year 1 month

Programme Manager – Oracle Transport Management (OTM) Cloud Migration

DHL Supply Chain

Responsible for the implementation and upgrade of OTM globally for DHL Supply Chain across 34 environments
Defined scope, objectives, migration strategy, team structure, benefits measurement, communications strategy and plan, risk and issue management
Developed required functionality in Oracle and bespoke systems
Consulted business units on optimal set-up to meet customer needs balancing cost, risk and service quality
Managed day to day programme work incorporating third party providers such as Infosys and Oracle

Dec 2020 - Dec 2021

1 year 1 month

Programme Manager – Logistics Optimisation

Johnson Matthey (JM) PLC

Set up programme of work for APAC and North America pilot based on recommendations to improve logistics maturity
Built business case including capital and people investments
Identified areas of improvement using root cause analysis and industry benchmarking
Developed governance, planning, business case, team structure and risk/issue management
Executed plan and delivered benefits
Ramped up next phase focusing on logistics operations in APAC
Negotiated contracts and operations with freight forwarders and 3PLs
Scoped direct materials inbound to manufacturing and finished goods to customers across air, sea, road and rail
Optimized network design, cost and quality while ensuring sustainability goals for greenhouse gas reduction

Sep 2018 - Mar 2020

1 year 7 months

Amsterdam, Netherlands

Programme Manager Supply Chain Optimisation

Brooks Running

Developed business case for end to end supply chain optimisation including warehousing
Managed RFQ process to select third party logistics provider and conducted supplier selection and contractual negotiations
Assessed solution options for eCommerce platform
Set up programme of work between new provider and Brooks
Developed and integrated ERP and WMS systems to meet business operations
Coordinated programme across both organisations to deliver state of the art warehouse operations
Reviewed and recommended improvements to drive B2C volumes
Conducted root cause analysis to identify logistics quality issues and implemented remedial measures
Redesigned organisational structure to optimise processes, eliminate duplication and enhance communication, responsibility and accountability
Migrated business from existing provider to new provider
Provided general consulting to S&OP Director for EMEA

Jan 2015 - Jul 2018

3 years 7 months

Bonn, Germany

Programme Manager – Inventory Financing Services (IFS)

DHL Supply Chain

Managed implementation of customer systems with DHL Supply Chain systems and funding partner systems
Defined scope, objectives and strategy
Led project approval, set up and planning including team structure and management infrastructure
Established target operating model
Conducted as-is and gap analysis and revised strategy to achieve to-be model
Managed ongoing programme, risks, issues and progress against plan
Developed pilot and rollout strategy
Handed over to BAU

Mar 2014 - Dec 2015

1 year 10 months

Bonn, Germany

Programme Manager – Operations Maturity Model (OMM)

DHL Supply Chain

Managed end to end delivery of cloud based AWS SharePoint solution for global warehouse and transport optimisation
Defined requirements with operational business and managed delivery in web based software solution
Migrated existing functionality from SharePoint 2013 to AWS solution
Managed external third party supplier for software delivery
Liaised with corporate data centre operations to implement solution, define SLAs and support
Managed supplier financials and contract negotiations
Set up programme and drove continuous improvement

Jun 2013 - Jan 2014

8 months

Cologne, Germany

Program Manager

206-Global.com

Initiated and delivered all functions for start-up e-commerce company
Created business plan and secured seed funding
Developed technology platform
Designed and implemented business operations and functions
Managed third party suppliers

Feb 2012 - Jun 2013

1 year 5 months

Trinidad and Tobago

Portfolio Manager – Catalise PLC

Caribbean Airlines

Managed closure of incumbent airline BWIA and start up of Caribbean Airlines
Provided leadership and guidance to airline staff during transition
Initiated and managed multiple programmes to close and start airlines
Built functional team to manage change
Designed processes and organisation
Managed third party suppliers including SAP, Boeing and HP
Built platform of people, process and systems for profitable, sustainable growth
Managed project budget of $12M

Nov 2010 - Jan 2012

1 year 3 months

Munich, Germany

Remote

Program Manager, Connected Health

Alere Inc

Managed end to end delivery of remote healthcare management solutions for heart failure and anti-coagulation in UK, Germany and France
Set up programme initiation to PRINCE2 standards
Managed global programme team across US, Germany, France and UK
Managed third party suppliers in Asia and Scotland
Oversaw CE marking and FDA approval
Ensured quality and deadlines met
Participated in initiative to gain EU funding
Line managed 8 solutions engineers

Sep 2009 - Oct 2010

1 year 2 months

Antwerp, Belgium

Senior Project Manager

Amadeus IT Group

Managed end to end delivery of travel management solution (AGM) to Brazil and LATAM
Conducted procurement to find solution partner in LATAM
Managed matrix organisation across France, Belgium, Germany, Colombia and Brazil
Participated in solution design
Managed service levels using ITIL standards
Liaised with customer in Brazil to meet expectations and ensure engagement

Oct 2007 - Sep 2009

2 years

Brussels, Belgium

Project Manager – European Finance Shared Services (EFSS)

DHL Express

Initiated project to create finance shared service centre for DHL Express Europe to PRINCE2 standards
Managed matrix organisation of third party suppliers in UK and India and internal teams in UK, Czech Republic and Netherlands
Conducted process analysis and solution design
Developed migration strategy for OTC, P2P and R2R functions into SSC
Executed migration of systems and processes
Managed project budget of €9.3M

Oct 2005 - Jun 2006

9 months

France

PMO for SAP R3 implementation

DHL Express

Dec 2004 - Oct 2005

11 months

Change Manager

DHL Express

Managed programme of around 30 Quick Wins initiatives across Europe

Apr 2003 - Dec 2004

1 year 9 months

Transition Manager

DHL Express

Managed transition of four EU countries into finance shared service centre for AP, AR, GL, Billing and Query Handling

Jun 2002 - Mar 2003

10 months

Senior Project Manager

DHL Express

Developed and implemented new billing version for Europe

Dec 2000 - Jun 2002

1 year 7 months

Senior Project Manager

DHL Express

Managed design of OTC and P2P processes in finance shared centre

Jan 1998 - Dec 2000

3 years

Deployment Manager

DHL Express

Managed implementation of euro including people, process and systems across 11 member states

Jan 1997 - Jan 1998

1 year 1 month

Project Manager

DHL Express

Developed and deployed new customer numbering format for all countries globally

Dec 1995 - Dec 1996

1 year 1 month

London, United Kingdom

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Circle 33 Housing Association

Jan 1994 - Dec 1995

2 years

London, United Kingdom

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BBC

Jan 1993 - Dec 1993

1 year

United Kingdom

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Tunbridge Wells Equitable Friendly Society

Jan 1990 - Jan 1993

3 years 1 month

Malta

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Government of Malta

Jan 1988 - Dec 1989

2 years

London, United Kingdom

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Charles Taylor

Jan 1986 - Dec 1988

3 years

London, United Kingdom

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John Charcol

Summary

A bright and talented program manager and director with extensive experience in a very international, multi-cultural context. Piyal´s key strengths are;

Identifying programme objectives clearly and succinctly.
Crafting a cross functional and cross organisational team to deliver the objectives.
Articulating a clear programme of work, governance, project plan, objectives, milestones and deliverables.
Maintain program focus, deal with complexity, politics and ensure delivery against stated objectives, timeline and quality.
Thorough understanding of both business functions and technology systems.
Process rationalisation, optimization and integration in an M&A context.
Programme and Project delivery

Skills

Project And Program Management Attributes:

Excellent Track Record Of Managing Complex Multifunctional Projects In International Environments.
Creating Effective, Informed And Highly Motivated Teams Focused On Delivery.
Comprehensive Understanding Of Project Management Methodologies.
Experience Of Working With Sponsors, Stakeholders, And Solution Providers.
Successful And Demonstrable Delivery Of Complex Projects And Programs.
Superb Customer Facing Skills.
Superb Communication Skills.
Excellent Planning Skills And Use Of Ms Office And Other Pc Tools.
Hand-on And Pragmatic By Nature.
Objectives Driven.
Managing And Supporting The Testing And Implementation Of Business Initiatives.
Technology Savvy And A Broad Understanding Of Software, Architecture & Databases.