Melanie Siegemund
Microsoft Dynamics 365 CRM-Expert
Experience
Microsoft Dynamics 365 CRM-Expert
VIER.AI
- Bug fixing in the CRM (Microsoft Dynamics 365)
- Creation of automation nurturings
- Creation of multi-step digital email sequences along the customer journey
- Content creation and design
- Modeling the lead generation process
Marketing Manager
Lebensfreude Messen
- Development of marketing plans
- Execution of marketing measures, e.g. digital mailings (newsletters)
- Management of Meta Business Suite
- Design of advertising materials
- Advancement of new marketing approaches
- Digitization of manual processes
Campaign & Trade Marketing Manager
AIDA Cruises
- Coordination of key account marketing activities for travel agencies
- Compiling content for newsletters, ads, etc.
- Restructuring the tool media library
- Coordination of advertising campaigns
Marketing Activation Manager
Essity GmbH
- Full project planning, concept development and implementation of a webinar
- Support with individual tasks, e.g. creating a company presentation, producing a corporate video
- Support with to-dos for events and conferences
- Concept for internal product placement of the TENA brand
Change Manager
Buntstift GmbH
- Digitization of manual document processes
- Automation of filing processes
- Implementation of a cross-company appointment booking tool
- Training on new workflows
Lecturer for Project & Change Management
Learning Digital GmbH
- Delivering lectures
- Independently preparing course sessions
- Creating and grading exams
- Contact person for learners
Marketing and Sales Assistant
Bold & Epic GmbH
- Presenting software demos to prospects
- Creating related materials and proposals
Marketing Manager & Web Development
COMMON Germany e.V.
- Relaunching the i-FutureKit.de website on WordPress using the Divi theme
- Designing the blog section with a professional, high-quality layout
- Promoting the 'future and I' podcast
- Executing placement and SEO measures for the blog section
Senior Project Manager
mogic GmbH
- Leading and coordinating simultaneous web, software, and app projects
- Coordinating interdisciplinary teams of developers and software testers
- Recording project stages in JIRA
- Moderating technical and professional discussions, especially in automation projects
- Conducting workshops with clients
Project Lead Event
Pushfire GmbH
- Planning, coordinating, and overseeing all aspects of roadshows in 8 shopping malls
- Staging 10 retailer events
- Coordinating the various trades and overall project management
Interim Manager & Freelancing
Melanie Siegemund
- Self-employed full-time
- Available for up to 35 hours per week
Senior Project Manager
VOON Werbeagentur GmbH
- Coordination of advertising materials and marketing activities
- Ensuring on-time, on-budget and high-quality project execution
- Created CRM campaign processes with HubSpot
- Designed mailings and built and monitored automation funnels along the customer journey
- Launched newsletter distribution
Social Media Project Manager
Agentur EProfessional
- Coordination and monitoring of advertising campaigns across all channels
- Clear and effective communication of briefs for creative content
- Cost control of advertising activities
Marketing Concept Development for Dance Show
Reset Production GmbH
- Targeting families as the audience for an Irish dance tribute show
- Marketing activities for digital channels and interactive content
- Incentives for partnerships and use of print media
- Achieved increased ticket demand
Account Manager / Project Manager
Agentur Rotwild GmbH
- Monitoring advertising campaigns and projects across various channels
- Intensive client consulting
- Handling postal mailings
- Support in creating sales materials for insurance brokers
Senior Marketing Manager
GS1 Germany GmbH
- Development of marketing strategies for the B2B congress "ECR Tag"
- Leading marketing campaigns and coordinating the creation of promotional materials
- Monitoring budgets and analyzing marketing performance
- Implementing Microsoft Dynamics 365 CRM software in marketing
- Creating digital mailings from funnel building to delivery
Interim Manager & Freelancing
Melanie Siegemund
- Self-employed part-time
- Permanent part-time position
Marketing Manager
Toyota & Lexus Insurance Services
- Leading a marketing team (4 people)
- Leading 360° campaigns for the launch of hybrid and telematics insurance (40% conquest rate)
- Managing a six-figure budget
- Creating KPI reports and representing business interests internationally
- Designing and integrating incentives for top-performing insurance agents
- Stakeholder management in the dealer network
- Coordinating IT implementation projects
Project Manager/Account Manager
K3 Pool GmbH Agentur Ateliers
- Organizing a roadshow and coordinating the required promotional materials
- Detailed planning and execution to increase brand presence and customer loyalty
Marketing Specialist
Autohaus Rolf Horn GmbH
- Developing and executing sales-promoting online and offline campaigns for BMW, MINI, Alpina, Vespa
- Developing and implementing digital and print media (banners, ads, flyers, mailings)
- Maintaining and continuously improving the company websites
- Analyzing initiatives and reporting to management
- Event management and coordination of external service providers
- Applying for and monitoring advertising subsidies
Project Manager
netzwerk P Produktion GmbH
- Organization and execution of various projects
- Documentation and controlling of processes, costs, and schedules
- Customer support and co-development of POS materials (shelf presentations, secondary placements)
- Preparing offers and coordinating graphics with quality control
Marketing Communications Specialist
Karlsruher Bädergesellschaft mbH
- Overall responsibility for marketing of 8 swimming pools
- Launch of a kids' club as an innovative marketing tool
- Conceptualization, planning, and execution of large events with over 5,000 guests
- Graphic design and implementation of personnel marketing activities
Web Product Management Assistant
Manpower GmbH & Co. KG
- Writing SEO-optimized product descriptions
- Maintaining and updating products in the web shop to optimize online presence and user-friendliness
Marketing Manager and Client Liaison
mbs Studios Pforzheim GmbH
- Setting up a marketing department with three staff members and training two apprentices
- Organizing and managing trade show appearances
- Customer service and project coordination
- Designing catalogs, selecting photos, and booking models
Marketing Communications Specialist
2k kreativkonzept GmbH
- Scheduling, coordinating, and executing marketing projects
- Purchasing print products, promotional items, and services with a focus on quality, timelines, and cost efficiency
Summary
With my optimistic and open personality, I view life as an exciting journey where every change brings a great opportunity. With this positive mindset, I keep a bird's-eye view in my day-to-day work, allowing me to quickly recognize new possibilities. This perspective helps me develop innovative solutions and optimize existing processes effectively. As a result, I always respond agilely and purposefully to changing demands.
Driven by motivation and expertise, I add value as a freelancer in both tactical and operational projects. Likewise, as an interim manager, I take on assignments with a strategic approach, enhanced decision-making authority, and responsibility for personnel.
In both roles, I remain open to new challenges and have earned a reputation for successfully delivering projects with passion and a strong hands-on mentality.
With modern platforms and tools, I execute projects efficiently, resourcefully, and transparently, always keeping the customer's needs, timing, and budget in focus.
Skills
Areas Of Focus:
- Project And Process Management
- Strategic 360° Marketing Concepts
- Planning And Execution Of Marketing Campaigns
- Media Planning With Paid Advertising Budgets
- Social Media Marketing: Editorial Planning And Content Creation For All Channels
- Touchpoint Content Marketing Through Storytelling And Funnel Building
- Event Management
- Sales Strategy And Sales Support
- Stakeholder And Customer Management
- Media Design And Format Adaptation
- Execution And Analysis Of Crm Marketing Campaigns
- Budget Monitoring And Performance Tracking
- Process Management Including Process Modeling, E.g., Holistic Funnel Journeys
Software & Tools:
- Web Development And Backend Maintenance With Cms: Wordpress, Typo3
- Performance Control And Tracking: Google Looker Studio And Social Business Suite, Google Analytics, Google Tag Manager
- Creation Of Creatives And Ad Materials: Adobe Creative Suite, Canva
- Project Management And Collaboration Tools: Zoho, Monday, Asana, Jira, Trello, Clickup, Ms Teams
- Crm And Sales Platforms And Automation: Salesforce Marketing Cloud, Hubspot, Ms Dynamics 365 Marketing, Zoho One
- Generative Ai: Jasper, Chatgpt4, Beautiful, Funnelytics, Midjourney
- Process Modeling: Draw.io, Visio
Languages
Education
IHK Karlsruhe
Certified Media Specialist Web & Print · Certified Media Specialist Web & Print · Karlsruhe, Germany · 3.0
IHK Karlsruhe
Vocational training as a marketing communications clerk · Karlsruhe, Germany
Rechtsanwaltskammer Karlsruhe
Vocational training as a legal assistant · Karlsruhe, Germany · 2.6
Certifications & licenses
Business English CEF B1.1
Berlitz Language School, Cologne
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