Recommended expert
Levent Furuncu
Technician Recruitment & Team Support
Experience
Jan 2022 - Jun 2025
3 years 6 monthsTechnician Recruitment & Team Support
- Setting up, onboarding, and placement of a pool of mobile-ready technicians.
- Selecting suitable specialists, contract and deployment planning.
- Technical briefing as well as ongoing support and quality control.
- Technician deployment in field service (Lenovo, among others) and in direct customer projects for service cases, rollouts, and hardware orders.
Jan 2021 - Jun 2025
4 years 6 monthsDirect Customer Support
- Independent support of business customers without intermediaries.
- Troubleshooting, IT relocations, hardware repairs, workstation setup, and infrastructure rollouts.
- End-to-end responsibility from planning and procurement to billing.
- Customer consulting, scheduling, and subsequent support.
Jan 2020 - Jun 2025
5 years 6 monthsField Service Technician
- On-site support for corporate endpoints, with thorough troubleshooting, hardware replacement, system rollouts, and imaging – always SLA-compliant and customer-oriented.
- Comprehensive documentation, inventory tracking, and escalation management in close coordination with the internal service team.
- Installation, maintenance, and troubleshooting of IT systems with a focus on on-site support.
- Leading a team of up to four technicians.
- Specialized in the Lenovo Think series, Toshiba Dynabook, and HP CDS servers.
Aug 2017 - Sep 2020
3 years 2 monthsWholesale and Foreign Trade Clerk / Customer Service Representative
Kennametal Deutschland GmbH
- IHK training as a Wholesale and Foreign Trade Clerk, training period shortened from 3 to 1.5 years due to above-average performance.
- Support of 4 field sales representatives.
- Central liaison between field services, customers, warehouse, and production.
- Worked as an administrative clerk / customer service representative.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (5.5 years) and Manufacturing (3 years).
Information Technology
Manufacturing
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Customer Service (8 years), Operations (5.5 years), Information Technology (5.5 years), Procurement (4.5 years), Human Resources (3.5 years), and Sales (3 years).
Customer Service
Operations
Information Technology
Procurement
Human Resources
Sales
Summary
I am a certified field service technician for installation, maintenance, and troubleshooting of IT systems with a focus on on-site support.
I combine years of hands-on technical experience, team leadership, and experience in sales and customer support into service-oriented, all-around support.
Skills
- Pragmatic
- Solution-oriented
- Hands-on Mentality
- Patient
- Reliable
Languages
English
AdvancedTurkish
AdvancedGerman
IntermediateEducation
Aug 2017 - Sep 2020
Kennametal Deutschland GmbH
Wholesale and Foreign Trade Clerk · Germany
Certifications & licenses
Field Service Technician
Lenovo Authorized Service Technician
Lenovo
Profile
Created
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Levent based?
Levent is based in Offenbach am Main, Germany.
What languages does Levent speak?
Levent speaks the following languages: English (Advanced), Turkish (Advanced), German (Intermediate).
How many years of experience does Levent have?
Levent has at least 8 years of experience. During this time, Levent has worked in at least 4 different roles and for 1 company. The average length of individual experience is 2 years. Note that Levent may not have shared all experience and actually has more experience.
What roles would Levent be best suited for?
Based on recent experience, Levent would be well-suited for roles such as: Technician Recruitment & Team Support, Direct Customer Support, Field Service Technician.
What is Levent's latest experience?
Levent's most recent position is Technician Recruitment & Team Support.
Which industries is Levent most experienced in?
Levent is most experienced in industries like Information Technology (IT) and Manufacturing.
Which business areas is Levent most experienced in?
Levent is most experienced in business areas like Customer Service, Operations, and Information Technology (IT). Levent also has some experience in Procurement and Purchasing, Human Resources (HR), and Sales.
Which industries has Levent worked in recently?
Levent has recently worked in industries like Information Technology (IT).
Which business areas has Levent worked in recently?
Levent has recently worked in business areas like Customer Service, Operations, and Information Technology (IT).
What is Levent's education?
Levent attended Kennametal Deutschland GmbH for Wholesale and Foreign Trade Clerk.
Does Levent have any certificates?
Levent has 2 certificates. These include: Field Service Technician and Lenovo Authorized Service Technician.
What is the availability of Levent?
Levent is immediately available for suitable projects.
What is the rate of Levent?
Levent's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Levent?
To hire Levent, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 850-1010 €
Market avg: 850-1010 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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