Recommended expert

Abdulkerim Gökalp

Onsite Support

Abdulkerim Gökalp
Mühlheim am Main, Germany

Experience

Jun 2024 - Present
1 year 10 months
Mühlheim am Main, Germany
On-site

Onsite Support

Avemo Group

  • Onsite support
  • 1st, 2nd & 3rd level support
  • Tanss ticket system
  • M365 support
Mar 2023 - Dec 2023
10 months
Hanau, Germany
On-site

Onsite Support

Heraeus

  • Onsite support EMEA
  • 1st, 2nd & 3rd level support
  • Service Now ticket system
Dec 2020 - Dec 2022
2 years 1 month
Germany

Field Supporter

State of Hesse / Vaccination Centers

  • 1st & 2nd level support
  • On-site user troubleshooting
  • Medical Office administrator
Feb 2020 - Apr 2020
3 months
Bad Homburg, Germany

Field Supporter

Hanon Systems

  • Active Directory
  • Win7 to Win10 migration
  • Office 365 configuration
  • On-site user troubleshooting
  • Ticket handling
Aug 2019 - Nov 2020
1 year 4 months
Cologne, Germany

Field Supporter

Zurich Insurance

  • Win7 to Win10 migration
  • Office 365 configuration
  • iPhone 11 Rollout
  • Apple support
  • On-site user troubleshooting
  • Ticket handling
Feb 2019 - Jul 2019
6 months
Germany

Project Staff Member

Wüstenrot & Württembergische

  • Hardware replacement
  • Outlook setup, printer/device setups
  • Support for UHD (User Help Desk)
Jan 2019 - Jan 2019
1 month
Frankfurt, Germany

Technician

DB Schenker

  • Hardware replacement
  • Outlook setup, printer/device setups
Oct 2018 - Dec 2018
3 months
Germany

Staff Member

Lufthansa (IBM)

  • Hardware replacement
  • Software installation
  • Software assignment
Aug 2018 - Sep 2018
2 months
Germany

Technician

Implenia

  • Replaced hardware

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (2 years), Healthcare (2 years), Government and Administration (2 years), Insurance (2 years), and Manufacturing (1 year).

Information Technology
Healthcare
Government and Administration
Insurance
Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (7 years), Operations (2 years), and Customer Service (2 years).

Information Technology
Operations
Customer Service

Skills

  • Main Areas: It Support, Hardware Replacement, Software Migrations, Office
  • Industries: Logistics, Insurance, Banking
  • Strengths: Ms365, Windows 10, Ms Teams, Medical Office

Languages

Arabic
Advanced
German
Advanced
English
Advanced
Turkish
Advanced

Profile

Created
Last Update
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Abdulkerim based?

Abdulkerim is based in Mühlheim am Main, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Abdulkerim speak?

Abdulkerim speaks the following languages: Arabic (Advanced), German (Advanced), English (Advanced), Turkish (Advanced).

How many years of experience does Abdulkerim have?

Abdulkerim has at least 7 years of experience. During this time, Abdulkerim has worked in at least 5 different roles and for 9 different companies. The average length of individual experience is 1 year and 9 months. Note that Abdulkerim may not have shared all experience and actually has more experience.

What roles would Abdulkerim be best suited for?

Based on recent experience, Abdulkerim would be well-suited for roles such as: Onsite Support, Field Supporter, Project Staff Member.

What is Abdulkerim's latest experience?

Abdulkerim's most recent position is Onsite Support at Avemo Group.

What companies has Abdulkerim worked for in recent years?

In recent years, Abdulkerim has worked for Avemo Group, Heraeus, and State of Hesse / Vaccination Centers.

Which industries is Abdulkerim most experienced in?

Abdulkerim is most experienced in industries like Healthcare, Government and Public Administration, and Information Technology (IT). Abdulkerim also has some experience in Insurance, Manufacturing, and Automotive.

Which business areas is Abdulkerim most experienced in?

Abdulkerim is most experienced in business areas like Information Technology (IT), Operations, and Customer Service.

Which industries has Abdulkerim worked in recently?

Abdulkerim has recently worked in industries like Healthcare, Government and Public Administration, and Information Technology (IT).

Which business areas has Abdulkerim worked in recently?

Abdulkerim has recently worked in business areas like Information Technology (IT) and Operations.

What is the availability of Abdulkerim?

Abdulkerim is immediately available full-time for suitable projects.

What is the rate of Abdulkerim?

Abdulkerim's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Abdulkerim?

To hire Abdulkerim, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 880-1040 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.