Project Manager HubSpot, Tracking + Analytics Expert

• Develop tracking concept for Google Tag Manager, Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance)
• Act as the communication interface between stakeholders and digital teams

• Designed, developed, and implemented an Excel application for consolidated controlling of solar installations in Germany and Italy
• Developed billing processes and validation methods
• Created templates for input, master data, and control dashboard
• Validated energy volumes, billing, and cash flows with variances
• Considered different tariffs and legal requirements
• Generated reports per solar installation and an overall report

Result: Reduced monthly controlling effort from 40 hours to one hour.

• Managed test management and coordination of UAT tests between vendor and bank
• Managed a comprehensive defect list for UAT and production
• Improved processes and structure in communication and documentation
• Conducted and established status calls and defect calls
• Managed releases and coordination of releases in Jira
• Coordinated internally with RFCs, change requests, issues, and incidents
• Created release documentation
• Improved processes and structure in the Collections area (dunning/operations)
• Member of the Joint Steering Group and the Production Taskforce

Result: The project was canceled because the vendor did not meet expectations.

• Create the Business Requirements Description (BRD)
• Analyze and integrate existing bank systems and processes (online product applications, workflow systems, document management)
• Integrate video identification from WebID Solutions
• Develop the process chain from the website through video identification to the completed application
• Manage and track open issues in Excel and SharePoint
• Create the product matrix with activation plan in HP ALM
• Develop the test case matrix and coordinate tests for regression testing, UAT and end-to-end tests
• Create the operations manual and prepare for go-live
• Serve as the single point of contact (SPOC) between business units, IT and service providers

Result: Onboarding time was reduced from three working days to ten to fifteen minutes.

• Create the functional specification for implementing the French financial transaction tax (FFTT) for phases I and IV
• Conduct meetings with tax experts to create the product matrix
• Develop and create the product matrix as a basis for FFTT-relevant transactions
• Manage and track open issues in Excel
• Develop the test case matrix in Excel
• Review and file publications on the FFTT
• Implement and produce the first FFTT report to France
• Act as communication interface between business units, IT, service providers and customers
• Review, file and manage tests for the Italian financial transaction tax and withholding tax delta correction

Result: First FFTT report to France was completed on time in four months.