Tarik Gül
Freelance Employee
Experience
Freelance Employee
Reinsurance industry
- System administration 3rd level server management and troubleshooting
- Azure DevOps administration
- Administration of virtual servers
- Monitoring and documentation of work processes
- 1st, 2nd & 3rd level support
- Administration of virtual servers (VMware)
- Administration of file servers and backup
- Onsite & remote support
- Office 365 user administration and troubleshooting
- Active Directory user setup and management
Freelance Employee
Reinsurance industry
- Single point of contact (SPOC) for SCCM packaging
- Interface between customer and packaging teams
- Quality control of packaging requests
- Software testing and SCCM software distribution
- Monitoring and documentation of work processes
- Administration of virtual servers
- Test client management
- Installation, preparation, and provision of virtual test devices
- Preparation and support of software package acceptance (UAT)
- Azure DevOps user administration and troubleshooting
Freelance Employee
Fuchs Bau
- 1st, 2nd & 3rd level support
- Administration of virtual servers (VMware)
- Administration of file servers and backup
- Onsite & remote support
- Office 365 user administration and troubleshooting
- System administration 3rd level server management
- Active Directory user setup and management
- Exchange 2016 mailbox setup and permission adjustments
- Printer support
- Installation and preparation of clients
- Windows 7 and Windows 10 support
- Setup and management of IP and mobile phones (iPhone, Android)
Freelance Employee
Austrian Airlines / Lufthansa
- 1st, 2nd & 3rd level support (remote and onsite)
- Active Directory user setup and management
- Exchange 2016 mailbox setup and permission adjustments
- Printer support
- Installation and preparation of clients
- Windows 7 and Windows 10 support
- Setup and management of IP and mobile phones (iPhone, Android)
- Mac support
Freelance Employee
BayernInvest KAG
- Application owner and project management
- Administration of Easy Documents & Archive document management tool
- Administration of Adito CRM system
- Administration of Cisco telephone system
- Administration of Alloy ticket system
- Correspondence with manufacturer and support
- Project management of application updates
- Development of documentation
- Planning and execution of software tests
Freelance Employee
Mozaiq Operations GmbH
- Project management
- Preparation and online research
- Review of offers
- Correspondence with potential customers
- Excel documentation
- SharePoint
- Strategy development, consulting, and meetings
Freelance Employee
EOS GmbH
- 1st, 2nd & 3rd level support
- Active Directory user setup, management, permissions, and project setup
- Exchange 2010 mailbox setup and permission adjustments
- Citrix Cloud Apps and Cloud Desktop user and software management, troubleshooting
- Printer support
- Installation and preparation of clients
- Windows 7 and Windows 10 support
- Setup and management of IP and mobile phones
- Administration of data exchange platform (Cloudshare) accounts
Freelance Employee
SKY Deutschland GmbH
- Active Directory cleansing project and AD cleanup
- Data evaluation
- PowerPoint, Excel, and diagram creation
- Project planning and documentation
- Interview organization and conduction
- Mobile device management (Windows Phone, iPhone, BlackBerry)
Freelance Employee
Magna
- User helpdesk and onsite support (1st, 2nd & 3rd level)
- Active Directory user setup and management
- Exchange 2010 new user setup
- Citrix XenApp 6.5 user and software management
- Rollout of Wyse thin clients (Wyse Device Manager)
- MS Office 2003 and 2016
- IBM Lotus Notes support
- Matrix42 ticket system and Empirum software distribution
- Mobile device management
Freelance Employee
MAN
- Rollout project for Bechtle
- Team lead for hardware refresh and rollout of 64-bit systems (mastering, upgrading, scheduling technical exchange, data migration, troubleshooting)
- User helpdesk and onsite support
- Internal ITIL training
- MS Office 2003 and 2010
- Active Directory user setup and management
- Exchange 2010 new user setup
- Citrix XenApp 6.5 user and software management
- Rollout of Wyse thin clients (Wyse Device Manager)
- Enteo Netinstall software assignment
- Lotus Notes user assistance for workflow requests and hardware orders
- IT management with Peregrine Systems (problem ticket and asset management)
Freelance Employee
Münchener-IT
- Onsite service for private customers
- End user support onsite
- Installation and maintenance of DSL routers and home networks
- Hardware replacement (motherboard, HDD, graphics cards, etc.)
- Installation of various operating systems (Windows 98, 2000 Pro, XP, Vista, Windows 7, 8, 10)
- DSL access setup
- Software installation for multimedia devices
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Insurance (4.5 years), Automotive (4 years), Information Technology (3 years), Construction (1 year), Aerospace and Defense (0.5 years), and Banking and Finance (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (14 years), Project Management (4 years), Customer Service (4 years), Quality Assurance (1.5 years), Research and Development (0.5 years), and Strategy (0.5 years).
Skills
Core Focus: 1st + 2nd + 3rd Level Support / Project Management / Application Management / System Administration / Windows 10 + 11 / Sccm Software Distribution / Mobile Device Management / Telephone Systems / Apple Iphone & Mac Support / Android
Operating Systems: Ms Windows: 2000; 95/98/nt; Vista; Xp; Ms Windows 7 / 8 / 10 / 11
Products: Citrix, Citrix Xenapp, Vmware, Hyper-v, Esxi, Hp Service Manager, Ibm Lotus Notes, Ms Ad, Ms Excel, Ms Office: 2007, Ms Office 2010, Ms Office 2010-2016 + 365, Wyse Client, Cisco Jabra, Cisco Telephone Systems
Experience In: Project Management, User Support, Asset Management, Virtualization, User Administration, Data Migration, Home Office, Hardware Swap, Internet Access, Itil, It Management, Multimedia; Network: Installation, Onsite Support, Rollout Support, Training, Service Center, Software Installation, Software Distribution, Software Maintenance, System Installation, Scheduling, Thin Clients, Troubleshooting, Trouble Ticket Systems, User Help Desk, 1st, 2nd & 3rd Level Support, Ms Azure Devops, Matrix42 Ticket System, Otrs
Industries: Automotive, Hotel / Gastronomy, It Services, Airline, Insurance
Languages
Profile
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