Markus D.

Senior System Engineer (Server)

Birmensdorf, Switzerland

Experience

Feb 2024 - Jun 2024
5 months

Senior System Engineer (Server)

EMS Chemie

  • Operating and enhancing the global server and virtualization infrastructure
  • Operating and maintaining storage systems used worldwide
  • Managing global Active Directory services
  • Providing 2nd and 3rd level support in the mentioned areas
  • Independently overseeing and leading small IT projects
Apr 2023 - Oct 2023
7 months

Solution Architect

Oberfinanzdirektion Karlsruhe

  • Conducting as-is and to-be analysis
  • Gathering requirements for the new platform
  • Analyzing forensic software FTK, X-Ways, Hansken, and Nuix
  • Coordinating with the business department
  • Creating a high-level design
  • Collecting requirements for the forensic software Nuix and Hansken
Oct 2020 - Feb 2022
1 year 5 months

Lead Senior System Engineer

Falcon Privatebank AG

  • Managing 200 Windows servers
  • Optimizing the Argent monitoring solution
  • Setting up WSUS patching
  • Operating an Exchange 2016 cluster and a SQL cluster
  • Administering PKI
  • Migrating an MS SQL cluster
  • Operating a Citrix farm
  • Creating data analysis PowerShell scripts
  • Managing the NDES-Intune installation
  • Administering NetApp filers
  • Operating a VMware ESX cluster
  • Leading the email export project (EnterpriseVault export with Transvault, O36 migration with CodeTwo)
  • Leading a data migration project
Nov 2019 - Aug 2020
10 months

Citrix / Infrastructure Architect

ZKW Group

  • Leading the Citrix farm project in China
  • Redesigning the entire global Citrix infrastructure
  • Setting up Citrix Cloud with internal NetScalers and RSA two-factor authentication
  • Performing VMware/Citrix performance tuning
  • Developing a high-level concept for the new network infrastructure
  • Advising on the network setup for the new logistics center based on the new concept
  • Presenting to management
Jan 2018 - Nov 2019
1 year 11 months

Continuous Improvement Manager Base & Application Integration Engineering

Swisscom (Schweiz) AG

  • Improving work in the connected workplace
  • Providing external access with NetScaler and multi-factor authentication
  • Optimizing the entire virtualization environment for over 20 clients
  • Leading the performance task force
  • Performing VMware/Citrix performance tuning
  • Planning resources
  • Handling escalations
  • Conducting technical interviews and selecting candidates
Jan 2018 - Jan 2018
1 month
Ratingen, Germany

Consultant

DKV Mobility Services Business Center GmbH & Co. KG

  • Correct file server permissions with PowerShell scripts
  • Find and delete empty Active Directory groups with PowerShell
  • Find and fix NTFS permissions with PowerShell (creating missing groups in subdomains)
Dec 2017 - Dec 2017
1 month
Angermünde, Germany

Consultant

Papierfabrik Louisenthal GmbH

  • Migration of Active Directory domain controllers from Windows Server 2012 to Windows Server 2016
  • Migration of DHCP Server from Windows Server 2012 to Windows Server 2016
  • Migration of DFS file servers from Windows Server 2012 to Windows Server 2016
  • Installation of Active Directory Certificate Services (PKI) on Windows Server 2016
  • Migration of Citrix XenDesktop 7.9 to Citrix XenDesktop 7.15 LTSR
  • Migration of Citrix XenApp 6.5 to Citrix XenApp 7.15 LTSR
  • Configuration of NetScaler load balancer
  • Migration of XenServer 7 to VMware ESX 6.5
Oct 2017 - Oct 2017
1 month
Bussnang, Switzerland

Solution Architect

Stadler Rail

  • Creation of a detailed design for centralizing and renewing the Citrix XenApp/XenDesktop farm based on XenDesktop 7.17 LTSR
  • Setup of a farm with multiple sites across four locations
  • Deployment using PVS and MCS and implementation of persistent desktops for GPU usage
  • Access via GSLB/Access Gateway with GeoIP and user group mapping
Mar 2017 - Sep 2017
7 months
Boxtel, Netherlands

Infrastructure Team Lead

VionFood Group

  • Leading an infrastructure team with 24 team members across 12 sub-teams (network, Citrix, backup, etc.)

  • Responsible for budget, staff, and project management

  • Improving the quality of delivered work

  • Holding regular meetings and informing the Supply Chain Manager

  • Designing and implementing a dedicated Workplace AD with Windows 10 and Office 365 including Hosted Exchange, SharePoint, OneDrive, Delve, and Skype for Business

  • Implementing ADFS for external authentication with a web proxy in the DMZ and ADFS servers in the LAN

  • Setting up a problem management structure for faster incident resolution and prevention

  • Adding Microsoft Identity Management (MIM/IAM) for building the new Workplace domain

Jul 2016 - Jul 2016
1 month
Mönchengladbach, Germany

Consultant

Küchenhaus Jansen

  • Migration of Microsoft Exchange Server 2010 to Office 365
  • Upgrading local MS Office 2010/2013 installations to Office 2016
Sep 2012 - Dec 2012
4 months
Vienna, Austria

Architect

Kapsch Group

  • Design of the new Citrix infrastructure with XenApp 6.5 and Provisioning Services
  • Planning external access for iPhones and iPads via NetScaler with Access Gateway Enterprise (AGEE)
Jun 2012 - Dec 2012
7 months
Leverkusen, Germany

Architect

Lanxess

  • Reviewing the design of the new Citrix XenApp 6.5 and Provisioning Services environment in EMEA and AP
  • Proposing necessary changes
  • Creating the concept for remote access via Access Gateway Enterprise (AGEE) for AP
Jan 2011 - Jun 2016
5 years 6 months
Zürich, Switzerland

Global Data Center Architect

Scor International LTD

  • Concept and design of the new global data center for a central Citrix environment

  • Designing zoning and worker groups for worldwide application delivery

  • Using Citrix XenApp 5, XenApp 6.5, Provisioning Server 5.6, and NetScaler

  • Virtualizing 143 XenApp servers on VMware in two data centers

  • Implementing the concept as an engineer

  • Using LanDesk Management Suite from version 9 to deploy XenApp servers including applications

  • Packaging software for unattended installations of Citrix servers and applications with LanDesk

  • Scripting with PowerShell, VBScript, and batch

  • Creating concepts and documentation

  • Tuning, performance optimization, and capacity planning

  • Managing file migrations between two domains

  • Implementing Nagios monitoring for the Citrix infrastructure

  • Daily operational tasks

  • Concept and design of the upgrade to XenApp/XenDesktop 7.x, including a new remote access solution with NetScaler Access Gateway Enterprise and SafeNet two-factor authentication, as well as StoreFront 3.x

  • Technical project lead/architecture for two-factor authentication on Windows workstations, including PoCs with DUOsecurity, RSA, SafeNet SAS Cloud, DualShield with RSA over a SAML connection to the ADFS server as IdP

  • Role-based access management with Forefront Identity Manager (FIM/IAM)

  • Technical lead for implementing/updating Korvas software from 4.4 to 4.5 64-bit and from 4.5 to 4.6 on XenApp 6.5

Sep 2010 - Dec 2010
4 months
Darmstadt, Germany

XenDesktop VDI Architect

T-Systems AG

  • Designing and deploying 5000 XenDesktop VDIs on VMware ESX
  • Administration of Citrix Provisioning Service and XenDesktop DDC
  • Creating VMs via vCLI PowerShell script
  • Profile management with AppSense EM v8
  • Software distribution using Matrix24
Mar 2010 - May 2017
7 years 3 months
Venlo, Netherlands

Active Directory & Infrastructure Architect

Pearl Optics

  • Building and maintaining the local Active Directory
  • Administration of Windows and Linux workstations
  • Migrating Exchange 2010 to Office 365 with external authentication via ADFS without password sync
  • Implementing SharePoint, OneDrive, and Delve
  • Upgrading Windows Server 2008 to Windows Server 2012 R2
  • Managing site-to-site VPN connections
  • Remote work by arrangement

Summary

  • Project management team leadership
  • Windows Server
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2008
  • Office 365
  • Active Directory Group Policy (GPO)
  • Windows 7
  • ADFS
  • Migration rollout
  • Citrix XenApp 6.5 – 7.x
  • Citrix XenDesktop 4 – 7.x
  • Citrix NetScaler 8 – 11
  • Citrix XenMobile 8 – 10
  • Virtualization
  • PowerShell
  • Citrix ShareFile
  • Windows 10
  • Microsoft SQL
  • VBScript
  • LAN / WAN
  • Firewall
  • Authentication / Authorization

Because of my passion and many years of experience in IT, both as a hobby and at work, I work quickly and am very versatile. I easily adapt to any new work environment and can learn new things fast. I am a good team player and a supportive colleague. I am also strong in my own work. I am helpful and always try to find the best solution for every problem. To me, a problem is a challenge and I solve it quickly thanks to my analytical skills.

Languages

German
Native
English
Advanced
Dutch
Advanced

Certifications & licenses

SC900 - Microsoft Security, Compliance and Identity Fundamentals Training

AppSense Certified Administrator Training

Access Gateway 4

Agile Scrum

Citrix Certified Associate – Networking (CCA-N)

Citrix Certified Associate — Virtualization

Citrix Certified Enterprise Engineer for Virtualization

Citrix Certified Integration Architect for Virtualization

Citrix Certified Professional – Mobility

Citrix Certified Professional – Networking (CCP-N)

Citrix Certified Professional — Virtualization

Citrix WANScaler 4

Citrix XenMobile Specialist

Citrix XenServer 6

Exam 398: Planning for and Managing Devices in the Enterprise

Internal Auditor ISO 27001 (certified by DNV-GL)

MCITP Enterprise Administrator

MCITP Enterprise Messaging Administrator

MCITP Enterprise Support Technician

MCITP Server Administrator

MCSE 2003 Security

MCTS Microsoft Desktop Optimization Pack, Configuring

MCTS Microsoft Exchange Server 2007: Configuration

MCTS Microsoft Office SharePoint Server 2007: Configuration

MCTS Microsoft Windows SharePoint Services 3.0: Configuration

MCTS Microsoft Windows Vista: Configuration

MCTS Windows 7, Configuration

MCTS Windows Server 2008 Active Directory: Configuration

MCTS Windows Server 2008 Applications Infrastructure: Configuration

MCTS Windows Server 2008 Network Infrastructure: Configuration

MCTS Windows Server 2008 R2, Desktop Virtualization

MCTS Windows Server Virtualization, Configuration

Microsoft Certified Solutions Associate (MSCA): Windows Server 2012

Microsoft Certified Solutions Associate (MSCA): Windows Server 2016

Microsoft Certified Solutions Expert (MSCE): Cloud Platform and Infrastructure

Microsoft Specialist: Administring Office 365 for Small Business

NLP Coach

NetScaler 10

NetScaler 9

PMI-ACP (Agile Certified Professional)

Password Manager 4

Provisioning Server 4

Provisioning Server 5

XenApp (Presentation Server 4)

XenApp 5 Platinum Edition

XenApp 5 for Windows Server 2003

XenApp 6.5

XenDesktop 3

XenDesktop 4

XenDesktop 5

XenDesktop 7

XenMobile 8/9/10

XenServer 4 Platinum Edition

XenServer 5 Platinum Edition

XenServer Enterprise Edition 5

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