Milivoje R.
ICT Project Engineer
Experience
Jan 2025 - Jul 2025
7 monthsBern, Switzerland
ICT Project Engineer
Mund Consulting AG
- Client engineering
- Getting familiar with the new digitized platform
- GPO adjustments
- Worked on work packages
Jun 2023 - Aug 2023
3 monthsHybrid
Senior System Engineer Exchange
Global Human Resources AG
- Exchange administration (on-prem/hybrid environments)
- Creating various lists for engineering
- Troubleshooting
- Lifecycle SU
- PowerShell scripting
- Entra ID management
- Getting familiar with Totemo & HIN Gateway & Open Gateway
- Outlook support
Feb 2023 - Apr 2023
3 monthsBern, Switzerland
ICT Engineering Consultant Exchange
Mund Consulting AG
- Planning the migrations
- Exchange migrations to 2019 (test without DAG & live with DAG environment)
- Decommissioning the old Exchange 2013 environments
- Lifecycle CU & SU (test & live environment)
- Troubleshooting
- Exchange architecture
- Exchange administration
- Creating a new database structure
- Updating the server operation manual
- Add-in implementation
- Removing public folders
- PowerShell scripting
- Outlook support (client & Citrix environment)
Aug 2022 - Nov 2022
4 monthsBern, Switzerland
Exchange Engineer
RM IT
- PowerShell administration
- Handling tasks from 1st level
- Exchange lifecycle
- Skype lifecycle
- PowerShell scripting
- DNS adjustments on the Skype Gateway
Feb 2022 - Jul 2022
6 monthsBasel, Switzerland
Outlook Supporter
IQPlus
- Outlook support
- Exchange administration (2016 / Exchange Online)
- Active Directory administration
- Exchange Online Protection administration
- PowerShell administration
- Handling tasks from 1st level
Jan 2021 - Jan 2022
1 year 1 monthZürich, Switzerland
IT System Specialist
Swisscom
- Operating and supporting Exchange, Lync and Skype
- Basic knowledge of ADSync
- Advanced monitoring in SCOM
- Handling changes and incidents according to ITIL
- Receiving tasks from 1st level support
- Creating and maintaining operational and customer documentation
- Performing periodic lifecycle tasks such as certificate renewals, CU updates, etc.
- Forwarding and tracking issues to 3rd level support and 3rd parties
Oct 2019 - Dec 2019
3 monthsZürich, Switzerland
IT System Engineer
solidIT
- Migration from Exchange on-premises to Exchange Online
- Managing Exchange 2010 / 2013 / 2016 / Exchange Online
- Active Directory, DNS, and Group Policy management
- Laptop installations including workstation setup
- Helpdesk support levels 1, 2, 3
- Printer management
- NTFS permissions
May 2019 - Sep 2019
5 monthsBaar, Switzerland
Delivery Manager
Trans4mation Swiss AG
- Client installations
- Server installation with multiple VMs on Server 2019
- Analyzing PowerShell scripts including visualization
- Self-study (Intune, Exchange, Virtual Desktop, Azure AD, VMs in Azure, PowerShell scripting)
Aug 2014 - Jun 2018
3 years 11 monthsKirchdorf an der Iller, Germany
International / National IT Helpdesk Technician
Liebherr – IT Services
- 1st, 2nd, 3rd level problem analysis and resolution
- Assisting employees with all IT-related questions
- Planning and executing projects (client and user migrations)
- Providing support abroad in English
- Computer installations and printer management
- Creating user-friendly guides for users
- DHCP, Active Directory, PowerShell
- Assisting with GPO adjustments
- Client systems: Windows 7, 8, 10
- Server systems: Windows Server 2008 R2 / 2012 R2 / 2016 / 2019
Summary
Young, motivated, passionate computer scientist who, thanks to his drive, is ready to learn new knowledge and also share what he has learned.
I'm hands-on. Through IT magazines and other websites, I learn new things in the IT world.
Languages
German
NativeSerbian
NativeEnglish
AdvancedEducation
Oct 2012 - Jun 2014
WBS Training AG
IT specialist in system integration · Ravensburg, Germany
Oct 2009 - Jun 2012
Vocational school for electrical engineering
Electrical engineering · Ravensburg, Germany
Oct 2008 - Jun 2009
Vocational school for electrical engineering
Electrical engineering · Ravensburg, Germany
...and 2 more
Certifications & licenses
MCP 2016
WBS Training AG
MCSA Windows Server 2016
WBS Training AG
MCSE Productivity 2013
WBS Training AG
MCSE Productivity 2016
WBS Training AG
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