Asset manager
Service management, Agile, Kanban, DevOps, UNIX, SQL, SAP, Windows 7 & 10, PowerShell, standard corporate office applications
XMPIE install to facilitate features for web-based application
Streaming, ARIS, GDPR and bank applications, data centre migration
Worked as DevOps in life cycle management of various applications as XMPIE & ARIS including infrastructure
Developed tool to scan for PCI data and compliance with GDPR
Single point of contact to coordinate rollout of web streaming solution bank-wide
Consulted in functional design for Confluence for the whole bank
Ad interim Scrum Master; delegate to Scrum of Scrum
Change manager in facilitating changes
Coordinated and single point of contact to businesses on various deliverables
Delivered control plans and disaster recovery runbooks for various internal business entities
Procurement for infrastructure deliverables
Worked with SAP team to provide deliverables
Java, API, Jira
Consultant providing project-based solutions as interim professional for over 25 years
Service management, Kanban & PRINCE2
Accountable for maintaining IT infrastructure within a complex safety-critical multi-site business including networks, telephony, data centres, desktops and helpdesk
Provided strategic direction for infrastructure to ensure service availability and SLA compliance
Ensured performance and availability of critical operational and business systems and services
Managed risks and bottlenecks
Provided operational and strategic leadership and continuous improvement
Managed dependencies with other projects and ensured infrastructure team deliverables
Embraced accountability, efficiency, collaboration, fairness and consistency
Operations and data security & LCM
HR platform data platform
Designed, implemented, operated and maintained LAN/WAN network tools and practices
Connectivity, mounts and security firewalls, intrusion detection/prevention devices and QoS-level based security mitigation
Voice and video over IP service delivery ITIL
Cost efficiencies, service improvement, drafting technical documents, ISO 27001, supplier management, PRINCE2 compliance
Managing the team, stakeholder management, financial impact & authority, system implementation and rollout, decision making, Kanban
Competent and highly qualified consultant with more than 30 years’ experience in the IT industry which has involved hands on planning, preparing, programming, packaging, validating, executing and as senior project manager in the distribution of software applications, upgrades and patches to desktop/servers. Taken on these roles in hardware commissioning and decommissioning, data, storage, applications and hardware migrations. Knowledge and experience have been gained in large multinationals and small businesses. Highly effective at contributing at all levels from management, transformation, design to support. Focused on solving a problem while maintaining the view on the bigger picture and the company goals. In other words, the ability to translate the company’s goal to the IT department. Aware of the high stakes and is comfortable working under high pressure. Excellent customer facing skills, including delivery of training and support, enabling us to provide high levels of support. Experienced senior change manager with a successful track record in creating change processes/workflows and associated documentation to fit specific business needs. Strong communication and stakeholder management skills, with knowledge of ITIL methodologies. Able to coordinate with global teams to ensure effective communication and visibility of change processes. Up to date with the latest technologies and has a very good understanding of virtual server platforms from VMware ESXi, Microsoft Virtual Server, Active Directory, Hyper-V and VAPPS. This together with hands on experience with diagnosing, fixing, migrations and supporting Desktop, Laptop, Printers, Servers, Network, SAN, NAS and hardware from IBM, Dell, HP/Compaq, 3Com and others, will make hiring me a real asset to your company. Looking forward to reinforcing your company to maximize the IT and or business capabilities that you need.
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