Recommended expert

Christian Schneider

Partner and AI Transformation Guide

Christian Schneider
Erkelenz, Germany

Experience

Oct 2024 - Present
1 year 5 months

Partner and AI Transformation Guide

AI | Market | Dynamics & AI | Content | Excellence

Aug 2014 - Present
11 years 7 months
Canada

Partner and Digital Transformation Consultant

Project DDIAM LP

  • Customer contact on management level
  • Active initiation of new and follow-up business
  • Creation of project offers and pitch presentations
  • Implementation of a customer engagement effectiveness KPI framework for global acting pharma company
  • Development and implementation of a customer experience concept as an external supplementary tool to an existing CRM initiative as part of an integrated customer engagement initiative
  • Development and introduction of a pyramidal customer experience measurement system
  • Process inventory with identification of potential customer pain points and customer journey development for various products including the generation of qualitative and quantitative insights
  • Developing and supporting the digital transformation which included digitizing all core e2e customer journeys, launching new digital value propositions and driving digital adoption across the marketing organization
  • Developing and implementing a 3 voices KPI framework for digital initiatives covering voice of customer, voice of business and voice of employees
  • Developing a mobile strategy identifying key technologies, developing go to market strategies under different scenarios, and identifying implementation requirements
  • Driving a customer centric digital strategy and added value product development, advanced analytics development and large-scale agile transformation
  • Internet business concept for the field of mobile information and traffic telematics
  • Synchronization of brand, customer and campaign planning as part of a "multichannel go to market strategy"
  • Implementing a Digital Asset Management system
  • Developing and supporting the implementation of a comprehensive sourcing approach that reduces costs, introduces new capabilities, and increases speed of development through optimizing the mix of internal and external resources
  • Radically reducing costs throughout the business, developing new cross functional processes, and remaking the experience of customers through new digital capabilities
  • Inventory and presentation of operating and cost models for the digital archiving and digital use of research data
  • Developing a concept "Archive 2025" covering long term preservation aspects and digital-based archive business processes
Apr 2010 - Jul 2014
4 years 4 months
Azerbaijan

CIM/giz Capacity Building Expert

National Confederation of Employers Organization of Azerbaijan Republic

  • Project of the German economic development cooperation
  • Analysis and optimization of business processes of the association
  • Development of a member database and implementation of Microsoft Dynamics CRM
  • Conception, implementation and evaluation of a member survey
  • Development of business services based on the member survey
  • Development business concept "Training Institute Baku 2012"
Sep 2001 - Mar 2010
8 years 7 months
Germany

Founder and Managing Director

ct Consulting Solution & Service GmbH

  • Customer contact on management level
  • Active initiation of new and follow-up business
  • Creation of project offers and pitch presentations
  • Implementing a Customer Relationship Management system
  • Development of strategies and concepts in the context of digital marketing and sales
  • Development of IT-concepts and architecture proposals for e-commerce solutions
  • Development and calculation of business cases with high complexity
Jan 1999 - Aug 2001
2 years 8 months
United States

Account Director and Practice Manager

USWeb/CKS Mitchell Madison Group

  • Customer contact on management level
  • Active initiation of follow-up business
  • Creation of project offers and pitch presentations
  • Conception and implementation of first and second-generation e-business solutions (front end/front end-back-end integration)
  • Economic and personnel leadership of the projects, close collaboration with technical project management
  • Establishment of a competence center for mobile business solutions as consulting service

Summary

  • More than twenty years’ experience in management consulting with emphasis on corporate and e-business strategies, digital transformation, operations, supply chain optimization and sales force effectiveness, five years in other professional functions
  • Expertise among the entire consulting value chain, deep insights into digital transformation, organizational effectiveness and marketing and sales force organization and restructuring
  • Experience in developing & executing brand strategy through integrated & innovative customer interaction models and leading cross-functional teams to catalyze organizational change and deliver business impact
  • Deep expertise in developing and operationalizing transformative digital strategies
  • Background in Pharma (PM), Retail Banking, Insurance, Telecommunication, Retail and Manufacturing, Business Member Organizations and Chamber of Commerce
  • Experience from more than 15 projects in e-business, digital transformation and marketing
  • Structured and result driven work style, skilled at seeing the big picture and identifying issues and tasks to facilitate in time and budget, commercial awareness
  • Ability to simplify complex project requirements and find viable team-based solutions
  • Confident and concise communicator, able to present on different levels
  • Strong leader and team player, adapt at supporting team members to achieve personal and professional goals, flexible and open-minded nature

Skills

  • Designing And Executing Strategic Plans (Creating Strategies That Align, Engage, And Mobilize Teams Toward Common Goals)

  • Engaging In Complex Problem Solving (Defining The Problem, Structuring Relevant Components, And Prioritizing Issues For Analysis)

  • Synthesizing Ideas And Communicating Effectively (Structuring Communications In A Top-down Format, Tailoring Messages For The Intended Audience, And Inspiring Others To Action)

  • Coaching Direct Reports To Amplify Their Impact (Developing And Empowering People, Leading With Emotional Intelligence, Engaging People, And Attracting And Retaining Top Talent)

  • Project Design And Project Management (Analyze, Plan, Do, Control, Adjust)

  • Customer Engagement (Brand, Customer, Campaign)

  • Customer Experience (Experience, Journey, Engagement)

  • Strategic Content Management (Strategy, Modular Content, E2e Content Operations)

  • Kol Management (Channel Communication Management)

  • System Implementation (Concept, Management, Governance)

  • Operative Content Management (Classification, Tagging, Processing)

  • Data Management (Classification, Tagging, Processing)

  • Campaign Management (Objectives, Personalization, Omnichannel)

  • Campaign Analytics (Engagement, Performance, Perception)

  • Content Analytics (Performance, Usage, Re-usage)

  • Digital Transformation Training And Capacity Building (People, Process, System)

  • Microsoft Office Suite

  • Access, Excel, Powerpoint, Word

  • Customer Relationship Management (Crm) And Erp

  • Microsoft Dynamics Crm (Conception, Usage)

  • Microsoft Navision (Conception, Usage)

  • Veeva Crm (Clm, Approved E-mail, Medical Information Request Management)

  • Salesforce (Conception, Usage)

  • Content And Document Management

  • Microsoft Sharepoint (Conception, Usage)

  • Veeva Vault (Medcomms, Promomats, Medicalportals, Qualitydocs)

  • Digital Asset Management Software (Aprimo, Bynder, Celum, Nuxeo)

  • Analytics And Marketing Tools

  • Adobe Analytics (Conception, Usage)

  • Adobe Campaign (Conception, Usage)

  • Project Management And Collaboration

  • Microsoft Azure (Usage)

  • Atlassian Jira (Conception, Usage)

  • Atlassian Confluence (Conception, Usage)

  • Industry-specific Solutions

  • Customer Times (Ct Order, Ct Pharma)

  • Life Science

  • Financial Services

  • Power And Utilities

Languages

German
Native
English
Advanced
Russian
Intermediate
Dutch
Elementary

Education

Oct 1999 - Jun 2001

Rotterdam School of Business

Master of Business Administration · Business Administration · Rotterdam, Netherlands

Oct 1995 - Jun 1999

International Business School Venlo

Bachelor of Business Administration · Business Administration · Venlo, Netherlands

Oct 1991 - Jun 1994

Chamber of Commerce

Certified insurance merchant · Aachen, Germany

Certifications & licenses

Ray Leone Sales Funnel - Selling To The Top

London, UK

Certified IBM Solution Advisor For E-Business

Brussels, Belgium

New Consultant Training

Mitchell Madison Group, New York, USA

SPI - Solution Selling Process

Brussels, Belgium

Certified Insurance Merchant

Chamber of Commerce, Aachen, Germany

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Christian based?

Christian is based in Erkelenz, Germany and prefers 100% remote projects.

What languages does Christian speak?

Christian speaks the following languages: German (Native), English (Advanced), Russian (Intermediate), Dutch (Elementary).

How many years of experience does Christian have?

Christian has at least 27 years of experience. During this time, Christian has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 5 years and 5 months. Note that Christian may not have shared all experience and actually has more experience.

What roles would Christian be best suited for?

Based on recent experience, Christian would be well-suited for roles such as: Partner and AI Transformation Guide, Partner and Digital Transformation Consultant, CIM/giz Capacity Building Expert.

What is Christian's latest experience?

Christian's most recent position is Partner and AI Transformation Guide at AI | Market | Dynamics & AI | Content | Excellence.

What companies has Christian worked for in recent years?

In recent years, Christian has worked for AI | Market | Dynamics & AI | Content | Excellence and Project DDIAM LP.

Which industries is Christian most experienced in?

Christian is most experienced in industries like Professional Services, Information Technology (IT), and Pharmaceutical.

Which business areas is Christian most experienced in?

Christian is most experienced in business areas like Information Technology (IT), Strategy and Planning, and Marketing. Christian also has some experience in Operations, Research and Development (R&D), and Product Development.

Which industries has Christian worked in recently?

Christian has recently worked in industries like Pharmaceutical, Information Technology (IT), and Professional Services.

Which business areas has Christian worked in recently?

Christian has recently worked in business areas like Information Technology (IT), Strategy and Planning, and Marketing.

What is Christian's education?

Christian holds a Master in Business Administration from Rotterdam School of Business and a Bachelor in Business Administration from International Business School Venlo.

Does Christian have any certificates?

Christian has 5 certificates. Among them, these include: Ray Leone Sales Funnel - Selling To The Top, Certified IBM Solution Advisor For E-Business, and New Consultant Training.

What is the availability of Christian?

Christian is immediately available full-time for suitable projects.

What is the rate of Christian?

Christian's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Christian?

To hire Christian, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
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Market avg: 950-1110 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.