Norman Schülein
SAP Ariba Expert
Experience
SAP Ariba Upstream and Downstream Expert
Umicore
In the capacity as an SAP ARIBA Consultant (Upstream and Downstream) I support Umicore's German and Danish user community. Local Ariba and SAP users (buyers, requesters and approvers) beneift from my full life cycle procurement expertise and support. In this capacity, I have frequent interaction with Procurement leadership and team members and suppliers to help them understand the Ariba way of working, to solve issues and to train the users. My role is embedded as part of the Global Procurement and Transportation Excellence team (PTX). My focus areas are: User support: • Serve as an expert to solve Ariba and SAP issues • Supporting and training Local Ariba Hero’s (key users) in their first line Q&A role • Represent the central project team in the local site. • Create/Update Local Training materials • Execute user acceptance testing in case of changes • Deliver SAP and Ariba trainings
Supplier & Content Enablement • Support central supplier enablement team • Review the wave plan (within implementation of Ariba) with local P&T buyers • Explain Enablement process & impacts locally • Escalate (supplier, catalog, language) issues and moderate between local P&T & central team • Set-up Webinars for suppliers in local language (Q&A) • Communication with local suppliers in the local language
Change Management • Support the global implementation change plan, indicate localization needs to foster adoption within the regions. • List & manage stakeholders ensuring that employees at all levels will be considered • Track resistance to change with users, supervisors and manage issues • Representing the "eyes and the ears" of the user community
Member of the Global PTX team: • As team member, contribute and implement the agreed upon strategy and ensure alignment with Global Process Owners • Support the implementation of the Global Template
Regional Deployment Lead Digitize Invoice (SAP/SRM/Ariba Network)
Freelance / BP Inc.
As a member of bp's Global Business Services for Finance and Procurement, I am leading the Germany deployment of an invoice solution composed of SAP ERP, SRM and Ariba/ SAP Business Network systems interfacing to one integrated solution. The project team values my steer during Fit-to-Template, user testing, supplier enablement, cutover preparations, change management and training as well as early life support phases, serving as a single point of contact for process, system and change benefit questions. For our client and our global program management, I am the voice and ear on the ground carefully managing the alignment of standardization goals with business requirements.
SAP Ariba Project Manager / Solution Architect
CNT Management Consulting
Responsible for leading mid-market Ariba implementations. Applying standard SAP implementation methodologies and proprietary best practices, I guided two clients through their respective Ariba SLP and Sourcing greenfield implementations. Leading a small implementation team, we realized complex customer requirements building SAP (ECC and S4Hana) integrated Ariba suites interfacing with SLP Registration and Qualification and Guided Sourcing solutions. In these two projects, I took on both the roles as project lead and solution architect, delivering the template configuration and some of the integration set up. Our clients value my flexible and customer-focussed approach and CNT's competence around integration requirements. Beyond my client engagement responsibilities, I enjoyed mentoring CNT's young Ariba professionals.
AirBP Global SAP Deployment Source to Pay Advisor in Ariba Spend Management Implementation
Freelance / BP Inc.
In several SAP P2P implementations (Ariba Spend Management for BP's UK businesses and ECC for Middle East), I represented AirBP's interests and ensured that their Source-to-Pay (S2P) requirements and KPIs were met. My team and I were managing user acceptance tests, contract and master data migration, training delivery, supplier enablement and comms, buying channel analysis, Guided Buying configuration and the provision of procurement guidance to our Global Business Services (GBS) teams. Additionally, I was member of a committee that prepared the next S2P deployments for additional AirBP countries as part of a multi-year, country-by-country roadmap and engaged in pitches with several prospects.
Downstream Procurement Strategy & Excellence Digital Operations Lead Europe
BP Inc.
Reporting to the Strategy & Excellence Director in Europe, I supported the development and execution of the strategy for business and IT requirements, and the design and delivery for Procurement processes and systems in SAP Ariba and SalesForce. Working with a large and disperse network of stakeholders across the region, my role interfaced to key strategic programmes (e.g. Global SAP Deployment) and BP's IT and Global Business Services functions, ensuring European and local requirements are met. In this role, I supported the regional and global implementation of the SAP Ariba Source-to-Pay (S2C + P2P) components as well as the SalesForce strategic procurement suite with its Case Management, Strategy Builder, Procurement Planning & Performance and Analytics modules, driving BP's systems infrastructure and Functional Excellence agenda. I coordinated Digital programmes and projects, support processes, metrics and operating model design and deployment activities, and was a key member of the global SAP Ariba and SalesForce governance and change boards providing systems and data subject matter expertise.
Downstream PSCM Strategy & Excellence Category Management Advisor/Global Sourcing Systems Lead
BP Inc.
In a transforming organization I provided Sourcing, Contract & Supplier Management solutions (Ariba and SalesForce) and process expertise for a successful transition to a high-performance operating model with new service delivery, optimized processes, and a fully integrated Source-to-Pay system suite. In this role, I was responsible for the deployment and maintenance of a global, integrated Source-to-Contract template, a Category Management portal and a Center of Excellence (CoE) team for BP Downstream's eSourcing activities and related performance monitoring. With my Sourcing, Auction, and Category Management process expertise and my deep knowledge of our SAP Ariba and SalesForce solutions, Downstream PSCM transitioned to a best-in-class operating model that has significantly improved its ROI.
Downstream PSCM Strategy & Process Category Management Advisor/Global Sourcing Systems Lead
BP Inc.
As part of the global central Downstream procurement team, I delivered direction, sourcing excellence and best practice solutions to our strategic procurement teams so to set standards and system-enable BP Downstream's common processes for their Source-to-Contract lifecycle. My responsibilities expanded so to lead a team of Sourcing advisors and look after a group-wide global stakeholder community. My team and I designed and deployed an eSourcing Centre of Excellence; advised in best-in-class tendering, auction and negotiation strategies and templates; and led SAP Ariba Sourcing systems implementation projects.
R&M PSCM Shared SPU Services Sourcing Advisor
BP Inc.
As part of the FVC Engagement team I provided best practice solutions to enable effective and performance driven delivery of sourcing activity, supporting R&M's strategic plans, assisting in managing costs, developing their people and building strong partnering relationships. My team's core process areas of focus were Sourcing, Category Management, P2P, Supplier Performance Management and Risk Management. As a coach and subject matter expert for BP's sourcing processes and systems (Ariba) my responsibilities included: Manage relationships with key stakeholders; Delivering the offers to the Fuels Value Chain teams; Annual Planning of client activities; Ariba Training and coaching delivery; Ariba templates maintenance and change management Assist and advise R&M in strategic sourcing activities; Assisting sourcing project work, i.e. ensuring that the R&M sourcing process and its documentation is applied in a compliant and best-practice manner, as well as designing best-in-class tendering, auction and negotiation strategies; and Feedback client demands to the Offers teams shaping existing and new offers.
Downstream PSCM Strategy & Excellence Category Management Advisor/Global Sourcing Systems Lead
BP Inc.
In a transforming organization I provide Sourcing, Contract & Supplier Management solutions and process expertise for a successful transition to a best-in-class performing operating model with new service delivery, optimized processes and integrated systems. In this role I am responsible Running event and auction management programs in Ariba Sourcing. deployment and maintenance of a global Center of Excellence (CoE) team for BP's eSourcing activities and related performance monitoring. deployment of SAP Ariba and SalesForce modules ECC6, MDG, SLP, Sourcing, Contract LM, Buying & Invoicing, Guided Buying.
Senior Sourcing Consultant, eSourcing Coach
Freelancing Sourcing Consultant
As a senior consultant I provided Sourcing expertise and delivered program management approaches for clients that are world-leaders in the telecommunications (Deutsche Telekom) and financial services industry (Zurich Financial Services). These program management approaches aimed to increase utilization and transfer ESourcing best practice and systems knowledge into the client procurement organization. As part of these programs I delivered complete sourcing event management services for eRFXs and reverse auctions in SAP Ariba to buyers and procurement leadership including change management concepts and sourcing trainings, e.g. applying advanced auction theories in procurement settings. Success of the programs were mainly measured in terms of $ eSourcing throughput. Apart from the program offerings, procurement organizations also benefited from consulting me in the preparation of complex negotiations, selecting/implementing an SRM solution or building complimentary support services infrastructure.
Program Management & eSourcing Consultant
Zurich Insurance
eSourcing coach and global program manager responsible for increasing the global utilization of eSourcing tools and methodologies. Design change management and coaching measures to increase adoption of Ariba Sourcing solution in all global procurement teams. Within two years all relevant KPI's were significantly improved, i.e. # of events as well as $ transaction volume more than doubled p.a., self-service rate rose by > 10%.
Project Manager
Behr AG
Lead the implementation of Procurement Solution Suite consisting of a Pool4Tool Supplier Master Data, eSourcing, QM, and Logistics module interfacing with Behr's SAP ERP. I helped building and configuring "idoc" interfaces between the SAP ERP and the Pool4Tool modules reflecting supplier evaluation and data management requirements driven by Group Procurement, Quality Management and Finance processes and stakeholders.
Business Coach
Deutsche Telekom AG
Key team member of business coaching team to facilitate the implementation and adoption of global ESourcing tool (first Portum, then Emptoris). Led project teams in hundreds of sourcing activities with the objective to enable members with best practice methodologies. I was the driving force during data collection and aggregation, the lotting strategy and during the analysis of qualifying and final quotes. Established the eSourcing customer support centre for T-Mobile US purchasing operations increasing the utilization of the tool by 30% in eight weeks measured in numbers of events. Design and executed roll-out plan for Emptoris-based Sourcing solution in selected international operational units.
Senior Consultant, eSourcing Coach
Selected Services GmbH
I provided systems and procurement expertise as a Senior Consultant for Selected Services and designed and implemented program management approaches aiming to increase the adoption of and transfer ESourcing best practice and systems knowledge into the client organization. Project clients used either a Pool4Tool, Ariba, Emptoris or IBX solution. Furthermore, on projects with automotive Tier-1 procurement organizations, I led our implementation team when gathering and helping define client requirements and monitoring the implementation progress. I also helped building interfaces between the SAP ERP and the Pool4Tool modules according to customer requirements and gained valuable insight into supplier evaluation and data management collaborative processes by Procurement, Quality Management and Finance departments. In addition, I was responsible to prepare and negotiate proposals and SOWs with prospects for Pool4Tool's Sourcing solutions and services. I was able to acquire a key customer for our eSourcing Program and Event Management services in 2009.
Project Lead
Moeller AG
Make vs Buy-Project Lead two Ariba market making teams in transition from in-house build to outsourcing projects involving thousands of parts and hundreds of processes around electronic assembly and plastic injection moulding categories adding up to a spend of €17 million.
Engagement Manager
Ariba, Inc.
Previous to my work at Selected Services, I joined Ariba as an Engagement Manager in the automotive OEM and Tier 1 as well as the manufacturing systems engineering sector helping blue-chip clients like General Motors adopt e-sourcing tools and processes for their overall spend portfolio. My responsibilities included driving the utilization of sourcing tools, consulting in sourcing and auction strategies, and developing sourcing program plans within the procurement organization. I increased my focus on leading strategic sourcing project teams in the tier 1 and manufacturing systems engineering sector, monitoring and assuring high quality delivery from data collection through collection of quotes until the award decision.
European Program Management Team Lead
General Motors Inc.
Responsible for event delivery program for its European purchasing division. The implementation of a more efficient auction utilization program increased average savings to 12% with an annual volume of €142 million going through reverse online auctions. Received management award for driving the quarterly revenue to over $220.000 on a continuous basis.
Business Coach
Deutsche Telekom AG
Key team member of business coaching team to facilitate the implementation and adoption of global ESourcing tool (first Portum, then Emptoris). Led project teams in hundreds of sourcing activities with the objective to enable members with best practice methodologies. I was the driving force during data collection and aggregation, the lotting strategy and during the analysis of qualifying and final quotes. Established the eSourcing customer support centre for T-Mobile US purchasing operations increasing the utilization of the tool by 30% in eight weeks measured in numbers of events. Design and executed roll-out plan for Emptoris-based Sourcing solution in selected international operational units.
Senior Event Executive
Portum AG
I worked for Portum AG as a Senior Event Executive. During my tenure, I planned and managed customer projects, advised on tendering and auction strategies for Deutsche Telekom, Siemens, BMW, Axel Springer, Tchibo, Statoil, and others when conducting online auctions and RFPs. Prior to this consulting role, I was member of Portum's key account team providing market analyses, back office tasks, preparation of acquisition and various strategic alliance management projects. My diversified experience together with my international education, have allowed me to quickly diagnose the sources of resistance that multinational organizations face in implementing spend management initiatives.