Khalid Azami - System Administrator

Q: Where is Khalid based?

Khalid is based in Hattersheim am Main, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Khalid speak?

Khalid speaks the following languages: German (Advanced), English (Advanced) .

Q: How many years of experience does Khalid have?

Khalid has at least 16 years of experience. During this time, Khalid has worked in at least 4 different roles and for 6 different companies . The average length of individual experience is 3 years and 8 months . Note that Khalid may not have shared all experience and actually has more experience.

Q: What is Khalid's latest experience?

Khalid's most recent position is Systemadministrator at Sport & Medien .

Q: What companies has Khalid worked for in recent years?

In recent years, Khalid has worked for Sport & Medien , Lebensmittel , Rechtswesen , Industrie , and Öffentlicher Sektor .

Q: Which industries is Khalid most experienced in?

Khalid is most experienced in industries like Information Technology (IT) , Government and Public Administration , and Food and Beverage . Khalid also has some experience in Professional Services , Media, Entertainment and Publishing , and Sport and Recreation .

Q: Which business areas is Khalid most experienced in?

Khalid is most experienced in business areas like Information Technology (IT) , Customer Service , and Sales .

Q: Which industries has Khalid worked in recently?

Khalid has recently worked in industries like Government and Public Administration , Food and Beverage , and Professional Services .

Q: Which business areas has Khalid worked in recently?

Khalid has recently worked in business areas like Information Technology (IT) .

Recommended expert

Hattersheim am Main, Germany

Experience

Apr 2024 - Sep 2024

6 months

Systemadministrator

Sport & Medien

Processing 1st, 2nd and 3rd level tickets
Analyzing, resolving and documenting incidents and service requests within incident and SLA management via KIX (OTRS) ticket system
Monitoring and managing networks and servers, configuring network interfaces (Wallix & Zabbix)
Providing user support for technical issues and onboarding to new systems
Creating and maintaining documentation for IT systems, network configurations and processes
Software installation and maintenance: installing, configuring and updating operating systems, applications and license management (Empirum, MS365, Admin Center / Exchange)
Data backup and tape rotation (backup and recovery)
Configuring antivirus software and applying security updates and patches (Matrix42 patch management)
User management: creating, modifying and deleting user accounts and their access rights (AD / Azure)

Jan 2023 - Dec 2024

2 years

Systemadministrator

Lebensmittel

Handling 2nd and 3rd level tickets via the Jira ticket system, troubleshooting hardware & software issues
Monitoring and management: monitoring storage performance, capacity and availability with NetApp ONTAP System Manager, Active IQ Unified Manager, Harvest and Grafana
Backup and recovery: implementing backup and recovery solutions with SnapCenter
Reprogramming and activating RFID chips
Reviewing and releasing quarantine emails
VPN setup with Sophos Connect
Setting up ZMI terminals
Configuring firewall and router rules on Fortinet FortiGate
Managing Wallix server requests
Testing Zabbix functionality

Jan 2022 - Dec 2023

2 years

User Help Desk

Rechtswesen

Handling tickets and troubleshooting with Matrix42
Working in ESM with iExtranet, iManage Share and iManage Drive
Setting up computers with Empirum
Field service cabling and asset management
Mobile Device Management for iPhone and Mac troubleshooting
Managing Matrix42 Empirum and patch management
Azure AD user and policy management
Setting up media technology and conference rooms

Jan 2021 - Dec 2022

2 years

Systemadministrator

Industrie

System administration and ServiceNow ticket system
Network cabling and patch panel installation
Provisioning new devices and hardware replacements
Maintaining and enhancing OPS5 system applications and low-level routines
Adapting and integrating new drivers
Installing, restoring and troubleshooting in client environments
Azure AD management
Scripting with PowerShell
Macros and Word add-ins
VBS and VBA experience
Silent installations and AutoHotkey
Maintaining and deploying the Windows PXE routine

Jan 2018 - Dec 2021

4 years

On-site

Onsite Supporter & Administration

Öffentlicher Sektor

Analyzing, resolving and documenting incidents and changes via tickets (OTRS) within incident and change management
ECOS boot stick support
1st and 2nd level IT infrastructure support
Maintaining and monitoring server and client environments and virtualization technologies (Citrix, IgelClient, VMware)
Assigning network configurations to clients with DHCP and DNS
Client management, deployment, software distribution and packaging with OPSI
Administration and support of Microsoft Office and specific user applications
Assisting with rollouts and provisioning new devices

Jan 2009 - Dec 2017

9 years

IT Service Technician

Electronics

Workstation relocations
Sales, IT consulting and service inquiries
Repair, installation and configuration of PC systems and mobile devices
Installation and configuration of operating systems and Windows Server
Coordinating changes to firewall and router settings and ensuring connectivity
Upgrades, enhancements, repairs and migrations of existing systems, including replacing components
Troubleshooting Windows and Windows Server
Routine maintenance and cleaning of equipment
Remote support by phone and on-site
Connecting to existing networks and setting up DSL
Windows 10 migrations (upgrade, clean installation)
Installation and configuration of routers (including Wi-Fi)
Network cabling and patch panel installation
Peripheral installation and troubleshooting
Supporting laptops at end-user workstations and assisting users on-site

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (11 years), Government and Administration (4 years), Food and Beverage (2 years), Professional Services (2 years), Media and Entertainment (0.5 years), and Sport (0.5 years).

Information Technology

Government and Administration

Food and Beverage

Professional Services

Media and Entertainment

Sport

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (16 years), Customer Service (9 years), and Sales (9 years).

Information Technology

Customer Service

Sales

Skills

Hardware: Servers, Notebooks, Pcs, Ipad, Iphone, Printers, Routers, Switches
Network: Lan, Tcp/ip, Wan, Vpn, Firewall, Isdn, Cloud Computing, Netapp
Software: Microsoft Office 2010 - 365, Admin Center / Exchange Server, Remote Access Software, Active Directory, Azure Ad, Entra Id, Ms Intune, Mobile Device Management, Jira, Empirum Matrix42, Service Now, Otrs / Kix
Operating Systems: Windows Xp, Windows 7, Windows 10, Windows 11, Windows Server 2012 / 2016, Macos, Android, Ios

Languages

German

Advanced

English

Advanced

Education

IT Systems Electronics Technician

Profile

Created

October 2024

Last Update

October 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Khalid based?

Khalid is based in Hattersheim am Main, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Khalid speak?

Khalid speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Khalid have?

Khalid has at least 16 years of experience. During this time, Khalid has worked in at least 4 different roles and for 6 different companies. The average length of individual experience is 3 years and 8 months. Note that Khalid may not have shared all experience and actually has more experience.

What roles would Khalid be best suited for?

Based on recent experience, Khalid would be well-suited for roles such as: Systemadministrator, User Help Desk, Onsite Supporter & Administration.

What is Khalid's latest experience?

Khalid's most recent position is Systemadministrator at Sport & Medien.

What companies has Khalid worked for in recent years?

In recent years, Khalid has worked for Sport & Medien, Lebensmittel, Rechtswesen, Industrie, and Öffentlicher Sektor.

Which industries is Khalid most experienced in?

Khalid is most experienced in industries like Information Technology (IT), Government and Public Administration, and Food and Beverage. Khalid also has some experience in Professional Services, Media, Entertainment and Publishing, and Sport and Recreation.

Which business areas is Khalid most experienced in?

Khalid is most experienced in business areas like Information Technology (IT), Customer Service, and Sales.

Which industries has Khalid worked in recently?

Khalid has recently worked in industries like Government and Public Administration, Food and Beverage, and Professional Services.

Which business areas has Khalid worked in recently?

Khalid has recently worked in business areas like Information Technology (IT).

What is Khalid's education?

Khalid attended education in IT Systems Electronics Technician.

What is the availability of Khalid?

Khalid is immediately available full-time for suitable projects.

What is the rate of Khalid?

Khalid's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.