Recommended expert
Salman Virk
Network Rollout Coordinator
Experience
Jan 2025 - Present
1 year 1 monthNetwork Rollout Coordinator
Bechtle Managed Service
- Scheduling customers and technicians
- Conducting assessments / inventory of hardware and internet connections
- Testing lines for provider change
- Commissioning and technical support for installing Fortinet firewall and switch
- Setting up peripheral devices, testing VPN with customers
- User support
Oct 2024 - Dec 2024
3 monthsTübingen, Germany
RemoteAdministrator / Windows 11 Migration
Walter AG
- Scheduling about 600 users
- Hardware / compatibility check
- Maintaining webshop order process
- Windows 11 migration, remote and on-site
- Device management with Intune / Azure AD
- Microsoft 365 and MFA setup support
- Software distribution with SCCM
- User introduction to Windows 11 company portal
- Hardware and software support
- Printer support
Sep 2024 - Oct 2024
2 monthsMannheim, Germany
IT Rollout - Access Points
IKEA
- Dismantling old hardware
- Setting up new hardware
- Cabling
- Patching network outlets
- Line testing
- Documentation
Jun 2024 - Aug 2024
3 monthsWiesloch, Germany
IT Administrator 1st/2nd Level Support
PZN
- IAM / Active Directory
- Ticket processing
- Software distribution with Baramundi / WSUS server
- Microsoft 365 support
- Setup and support of network peripheral devices
- Client reinstallation with Baramundi
- Patching network outlet
- User hardware and software support
- Performing relocations
- Setting up and dismantling workstations
- Planning and executing migration to Windows 11
Feb 2024 - May 2024
4 monthsFrankfurt, Germany
IT Coordinator / Administrator
Uniklinikum Frankfurt am Main
- Coordinating the user management team
- Optimizing work processes
- Documenting tickets
- FiveNine console / user management / ticketing
- Ivanti / hardware inventory
- Client reinstallation with FiveNine
- Client rejoin
- Processing patch requests
- Software export
- User hardware and software support
- Performing relocations
- Setting up workstations
- Setting up peripheral devices
- Initial user setup
- Configuring drives
- Planning and executing rollouts
- Order processing according to customer specifications
- Reporting project progress to customers
Nov 2023 - Jan 2024
3 monthsWindows 11 Rollout
IG Metall
- Server delivery and setup
- Cloud sync/data backup for user clients
- Dismantling old hardware
- Setting up new hardware
- Data restoration
- Setting up O365 MFA
- Setting up Outlook, mailboxes, calendars
- Setting up peripheral devices
- Patching network ports
- User training on Win11/OneDrive
- Mapping network drives
- Software deployment with Matrix42/Empirum
Aug 2023 - Oct 2023
3 monthsOn-site
IT Manager/ Onsite Support Service
Page Personnel
- IT Helpdesk 1st, 2nd Level Support
- Peripheral device and printer support
- Workstation setup
- PC reinstallation/software distribution via SCCM
- Hardware/software rollout and support
- Ticket handling in OTOBO
- FAQ creation
- MS Office Support
- SAP Support
Mar 2023 - Mar 2023
1 monthMannheim, Germany
IT Technician/Server Installation
Daimler AG
- Server installation/server cabling
Nov 2022 - Aug 2023
10 monthsOn-site
Administrator IT Service Desk
Spectrum Brands/Russel Hobbs
- Onsite/ Remote Support
- Peripheral device and printer support
- O365, MS Office Support
- Notebook reinstallation/Windows, BIOS, firmware updates
- Driver installation
- Azure AD
- MFA Support
- Software distribution with Matrix42
- iPhone/iPad setup
- iPhone user support
- Hardware/software rollout
- Checking hardware for GWL
- Ticketing in ServiceNow
- IT Asset Management
- User onboarding and offboarding
Oct 2022 - Oct 2022
1 monthFrankfurt, Germany
Monitor rollout
Deutsche Bank AG
- Dismantling old hardware: monitor, docking station, keyboard, mouse
- New hardware setup/workstation cable management
Aug 2022 - Aug 2022
1 monthGöppingen, Germany
IT Technician / Server Installation
Telekom AG
- Server installation/ server cabling
Dec 2021 - Nov 2022
1 yearIT Support
Lufthansa Systems
- New notebook installation
- Software distribution with Matrix42
- iPhone/iPad setup
- iPhone battery replacement
- iPhone user support
- Hardware/software rollout
- Checking hardware for GWL
- ServiceNow ticketing
- Onsite support
- IT asset management
- User onboarding and offboarding
Jul 2021 - Jan 2023
1 year 7 monthsTechnician contracted by MILA
MILA
- Smart Home device setup/ LAN/ WLAN
- IT hardware setup
- Smart TV installation/ assembly
Jul 2021 - Nov 2021
5 monthsCalden, Germany
1st & 2nd Level Support
Impfzentrum Calden
- Desktop support
- Windows client support (software/hardware)
- Printer support
- iMac service
- Phone support
- Network support
- Hardware, software, VPN support
- Hardware replacement
- Uploading configuration files
- Patching
Jan 2021 - Jul 2021
7 monthsQuality Controller
Verisure Alarmanlagen
- Installation of smart alarm systems
- Customer consulting/ user support/ alarm system commissioning
- Handling customer complaints/ GWL check
- System maintenance and inspection/ remote, onsite
- Error report analysis/ developing solution/ customer service
- Installation optimization/ conducting technical training
- Technician supervision/ ensuring compliance with guidelines
Aug 2020 - Dec 2020
5 monthsTechnical Internal Support
Citycomp Service GmbH
- Preparation and follow-up for IT rollouts and daily operations
- Hardware check / diagnostics
- Order processing GWL / ticket handling
- Data wipe on notebooks and PCs
- Hard drive removal
- Reinstallation according to customer requirements
- Data maintenance / inventory management in ITSM and Tebit
Oct 2019 - Jul 2020
10 monthsIT Rollout Smart Base Rollout
Lufthansa AG
- Scheduling rollouts
- Upgrading Win7 to Win10
- IT hardware asset / inventory management / transport
- Hardware disassembly / assembly / functional testing
- Backup check / pre-installation check
- Software distribution / initial setup / intranet introduction
- Return of old hardware / storage / asset maintenance
- Data encryption / data cleanup
- Providing return shipping to leasing companies
Languages
German
NativePunjabi
NativeUrdu
NativeEnglish
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