Salman V.
Network Rollout Coordinator
Experience
Jan 2025 - Present
8 monthsNetwork Rollout Coordinator
Bechtle Managed Service
- Scheduling customers and technicians
- Conducting assessment/ inventory of hardware and internet connections
- Line testing for provider change
- Commissioning/ technician support for installing Fortinet firewall and switch
- Setting up peripherals, VPN testing with customers
- User support
Oct 2024 - Dec 2024
3 monthsTübingen, Germany
RemoteAdministrator/ Win11 Migration
Walter AG
- Scheduling around 600 users
- Hardware compatibility check
- Maintaining webshop order process
- Win11 migration, remotely and on-site
- Device management with Intune/ Azure AD
- M365, MFA setup support
- Software distribution with SCCM
- User introduction to Win11, company portal
- Hardware and software support
- Printer support
Sep 2024 - Oct 2024
2 monthsMannheim, Germany
IT Rollout Access Point
IKEA
- Dismantling old hardware
- Setting up new hardware
- Cabling
- Patching network sockets
- Testing cables
- Documentation
Jun 2024 - Aug 2024
3 monthsWiesloch, Germany
IT Administrator 1st/2nd Level Support
PZN
- IAM/ Active Directory
- Ticket handling
- Software distribution with Baramundi/ WSUS server
- M365 support
- Setup and support of network peripheral devices
- Client reinstallation with Baramundi
- Patching network sockets
- User hardware and software support
- Coordinating moves
- Setting up and dismantling workstations
- Planning and carrying out migration to Win11
Feb 2024 - May 2024
4 monthsFrankfurt, Germany
IT Coordinator/ Administrator
University Hospital Frankfurt am Main
- Coordinating the user management team
- Optimizing work processes
- Documenting tickets
- FiveNine Console/ user management/ ticketing
- Ivanti/ hardware inventory
- Client reinstallation with FiveNine
- Client rejoin
- Processing patch requests
- Software export
- User hardware and software support
- Coordinating moves
- Setting up workstations
- Setting up peripheral devices
- Initial user setup
- Drive setup
- Planning and executing rollouts
- Order processing according to customer requirements
- Reporting project progress to the customer
Nov 2023 - Jan 2024
3 monthsWindows 11 Rollout
IG Metall
- Delivery and setup of servers
- Cloud sync / data backup for user clients
- Dismantling of old hardware
- Setup of new hardware
- Data recovery
- Setup of O365 MFA
- Setup of Outlook, mailboxes, and calendar
- Setup of peripheral devices
- Patching network outlets
- User training on Windows 11/OneDrive
- Setup of network drives
- Software deployment via Matrix42/Empirum
Aug 2023 - Oct 2023
3 monthsOn-site
IT Manager/ Onsite Support Service
Page Personell
- IT Helpdesk 1st, 2nd Level Support
- Peripheral devices and printer support
- Workstation setup
- PC reinstallation / software distribution via SCCM
- Hardware/software rollout and support
- Ticket processing in OTOBO
- Creation of FAQs
- MS Office Support
- SAP Support
Mar 2023 - Mar 2023
1 monthMannheim, Germany
IT Technician / Server Installation
Daimler AG
- Server installation / server cabling
Nov 2022 - Aug 2023
10 monthsOn-site
IT Service Desk Administrator
Spectrum Brands/ Russell Hobbs
- Onsite/remote support
- Peripheral devices and printer support
- O365, MS Office support
- Reinstallation of notebooks / Windows, BIOS, firmware updates
- Driver installation
- Azure AD
- MFA support
- Software distribution via Matrix42
- Setup of iPhone / iPad
- iPhone user support
- Hardware/software rollout
- Hardware check for GWL
- Ticketing in ServiceNow
- IT asset management
- User onboarding and offboarding
Oct 2022 - Oct 2022
1 monthFrankfurt, Germany
Monitor Rollout
Deutsche Bank AG
- Dismantling of old hardware: monitor, docking station, keyboard, mouse
- Setup of new hardware / workstation cable management
Aug 2022 - Aug 2022
1 monthGöppingen, Germany
IT Technician/ Server Installation
Telekom AG
- Server installation/server cabling
Dec 2021 - Nov 2022
1 yearIT Support
Lufthansa Systems
- New notebook setup
- Software distribution Matrix42
- Setup iPhone/iPad
- iPhone battery replacement
- iPhone user support
- Hardware/software rollout
- Checking hardware for GWL
- Ticketing (ServiceNow)
- Onsite support
- IT asset management
- Onboarding and offboarding users
Jul 2021 - Jan 2023
1 year 7 monthsTechnician on behalf of MILA
MILA
- Setup smart home devices/LAN/WLAN
- Setup IT hardware
- Installation/mounting of Smart TV
Jul 2021 - Nov 2021
5 monthsCalden, Germany
Project 1st & 2nd Level Support
Impfzentrum Calden
- Desktop support
- Windows client support (software/hardware)
- Printer support
- iMac service
- Phone support
- Network support
- Hardware, software, VPN support
- Hardware replacement
- Uploading configuration files
- Patching
Jan 2021 - Jul 2021
7 monthsQuality Inspector
Verisure Alarmanlagen
- Installation of smart alarm systems
- Customer consulting/user support/commissioning alarm systems
- Handling customer complaints/checking GWL
- System maintenance and monitoring, remote and onsite
- Analyzing error reports/developing solutions/customer service
- Installation optimization/conducting technical training
- Inspecting technicians/compliance with guidelines
Aug 2020 - Dec 2020
5 monthsTechnical Internal Support
Citycomp Service GmbH
- Preparation and follow-up for IT rollout and daily operations
- Hardware inspection/diagnostics
- Order processing GWL/ticket processing
- Data erasure on notebooks, PCs
- Hard drive removal
- Reinstallation according to customer requirements
- Data management/warehouse maintenance ITSM and Tebit
Oct 2019 - Jul 2020
10 monthsIT Rollout Smart Base Rollout
Lufthansa AG
- Scheduling rollout
- Migration from Windows 7 to Windows 10
- IT hardware asset/warehouse maintenance/transport
- Hardware dismantling/installation/function testing
- Backup verification/preinstallation checks
- Software distribution/initial setup/intranet deployment
- Return/old hardware/storage/asset management
- Data encryption/data cleaning
- Preparing return shipment to the leasing company
Languages
German
NativePunjabi
NativeUrdu
NativeEnglish
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