Jones P.
Remote Sales & Support Specialist
Experience
Apr 2017 - Dec 2024
7 years 9 monthsToronto, Canada
RemoteRemote Sales & Support Specialist
247 Labs Inc.
- Managed freelance bidding across Upwork, Freelancer, and Guru.
- Wrote client proposals and Statements of Work (SoW).
- Booked client meetings for CTO and CEO.
- Generated and qualified leads, boosting revenue by 70% in 2019.
- Maintained digital files and CRM records.
Apr 2017 - Jun 2018
1 year 3 monthsAccra, Ghana
Account Manager
Sylversys Consulting Intl. Ltd.
- Scheduled meetings, handled client needs, and generated new leads.
- Managed internal tech team and project files.
Jun 2015 - Jul 2017
2 years 2 monthsAccra, Ghana
Webmaster & Virtual Assistant
Jil Group Technology
- Managed and edited company websites on WordPress and Wix.
- Scheduled content and managed 4+ social media accounts.
- Organized blog content and maintained publishing records.
Jan 2000 - Apr 2010
10 years 4 monthsGhana
Data Entry & Production Assistant
Nestle Ghana Ltd.
- Maintained accurate production records and supervised staff shifts.
- Monitored product quality including milk viscosity testing.
Summary
Experienced Virtual Assistant and Remote Support Specialist with 7+ years in online sales, lead generation, client support, and freelance bidding. Skilled in project coordination, CRM tools, and administrative support.
- Virtual Assistance & Calendar Management
- Online Chat Sales & Client Support
- Lead Generation & CRM (Salesforce, Hubspot, Apollo.io)
- Freelance Bidding (Upwork, Freelancer, Guru)
- WordPress/Wix Website Content Management
- Remote Communication Tools (Slack, Zoom, MS Teams)
- Data Entry & Document Management
- Proposal Writing & RFP Scouting
Languages
English
AdvancedEducation
Oct 2005 - Jun 2006
Managing & Marketing Sales Association (MAMSA)
Advanced Diploma in Sales Management · Sales Management · United Kingdom
Oct 2003 - Jun 2004
Managing & Marketing Sales Association (MAMSA)
Higher Diploma in Marketing · Marketing · United Kingdom
Oct 2001 - Jun 2002
Managing & Marketing Sales Association (MAMSA)
Standard Diploma in Salesmanship · Salesmanship · United Kingdom
...and 1 more
Certifications & licenses
Advanced Diploma in Sales Management
MAMSA
Higher Diploma in Marketing
MAMSA
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