Jones Peterson-joechee

Remote Sales & Support Specialist

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Accra, Ghana

Experience

Apr 2017 - Dec 2024
7 years 9 months
Toronto, Canada
Remote

Remote Sales & Support Specialist

247 Labs Inc.

  • Managed freelance bidding across Upwork, Freelancer, and Guru
  • Wrote client proposals and Statements of Work (SoW)
  • Booked client meetings for CTO and CEO
  • Generated and qualified leads, boosting revenue by 70% in 2019
  • Maintained digital files and CRM records
Apr 2017 - Jun 2018
1 year 3 months
Accra, Ghana

Account Manager

Sylversys Consulting Intl. Ltd.

  • Scheduled meetings, handled client needs, and generated new leads
  • Managed internal tech team and project files
Jun 2015 - Jul 2017
2 years 2 months
Accra, Ghana

Webmaster & Virtual Assistant

Jil Group Technology

  • Managed and edited company websites on WordPress and Wix
  • Scheduled content and managed 4+ social media accounts
  • Organized blog content and maintained publishing records
Jan 2000 - Apr 2010
10 years 4 months
Ghana

Data Entry & Production Assistant

Nestle Ghana Ltd.

  • Maintained accurate production records and supervised staff shifts
  • Monitored product quality including milk viscosity testing

Summary

Experienced Virtual Assistant and Remote Support Specialist with 7+ years in online sales, lead generation, client support, and freelance bidding. Skilled in project coordination, CRM tools, and administrative support.

Skills

  • Virtual Assistance & Calendar Management

  • Online Chat Sales & Client Support

  • Lead Generation & Crm (Salesforce, Hubspot, Apollo.io)

  • Freelance Bidding (Upwork, Freelancer, Guru)

  • Wordpress/wix Website Content Management

  • Remote Communication Tools (Slack, Zoom, Ms Teams)

  • Data Entry & Document Management

  • Proposal Writing & Rfp Scouting

  • Crm: Salesforce, Hubspot, Apollo.io, Zoominfo, Linkedin Navigator

  • Productivity: Slack, Ms Teams, Google Workspace, Zoom, Skype

  • Cms: Wordpress, Wix

  • Graphic Tools: Canva, Adobe Acrobat/photoshop

  • Office Tools: Ms Office Suite, Google Docs/sheets/drive

  • Lead Generation & Proposal Writing

Languages

English
Advanced

Education

Oct 2005 - Jun 2006

Managing & Marketing Sales Association (MAMSA)

Advanced Diploma in Sales Management · Sales Management · United Kingdom

Oct 2003 - Jun 2004

Managing & Marketing Sales Association (MAMSA)

Higher Diploma in Marketing · Marketing · United Kingdom

Oct 2001 - Jun 2002

Managing & Marketing Sales Association (MAMSA)

Standard Diploma in Salesmanship · Salesmanship · United Kingdom

...and 1 more

Certifications & licenses

Advanced Diploma In Sales Management

MAMSA, UK

Higher Diploma In Marketing

MAMSA, UK

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