Elena Neilenko
Business Development Representative & Assistant to Head of Sales
Experience
Business Development Representative & Assistant to Head of Sales
Litslink.com
- Researched potential clients based on ICP and contacted decision-makers.
- CRM system (HubSpot) management.
- Built sales presentations and managed company portfolio creation and updates.
- Identified new opportunities (sales, partnership, etc).
- Scheduled and conducted lead qualifications and sales calls.
- Performed competitors analysis.
- Provided recommendations based on customers' needs.
- Developed individual sales plans for the team.
- Developed and implemented outbound campaigns.
- Built relationships with existing and new clients.
- Represented the company at industry events.
Sr. Executive Assistant & Event Manager & Recruiter
Litslink.com
- Managed team of researchers, office managers, drivers, and system administrators.
- Collaborated with external agencies, freelancers and internal graphic designers.
- Provided professional, proactive administrative support to the President and CEO.
- Organized events with an internal team (no event agencies involved).
- Provided 24/7 travel assistance for business trips and family vacations.
- Translated documents.
- Researched investing opportunities (robotics, cybersecurity, NFT) and conducted market analysis.
- Managed the full recruiting process from sourcing to placement.
- Developed and grew a contractor book for temporary business opportunities in IT and non-IT roles.
- Evaluated candidates’ skills and managed the offer process including reference checks, salary recommendations and offer letters.
- Prepared presentations, materials, and contracts.
- Managed purchase orders and customized manufacturing preparation and processing.
- Handled internal communications (weekly newsletters, Confluence updates, employee surveys).
- Developed and produced employer branding elements.
Guest Relations Executive
Hurawalhi Resort
- Planned best transportation options from the airport to the island (seaplane and speedboat).
- Arranged smooth and fast check-in and check-out experiences.
- Coordinated and multi-tasked in a busy environment.
- Handled guest complaints and concerns efficiently and timely.
- Trained 3 new Guest Relations Executives.
- Organized special moments and events (island weddings, underwater proposals, etc.).
- Created memorable experiences for VIP guests during arrivals and departures.
Guest Services Executive
Jumeirah Resort
- Created an excellent arrival experience to make guests feel welcomed.
- Coordinated with bell service and staff management.
- Provided guests with information on transportation and restaurant options.
- Ensured check-in and check-out experiences were fast and enjoyable.
- Accommodated unique requests and created WOW moments.
- Managed room assignments to meet business and guest needs.
- Diffused conflict or tense situations with guests.
- Processed guest payments smoothly and accurately.
Guest Services Agent
St.Regis Hotel
- Greeted guests upon arrival and made them feel welcomed.
- Processed meal and beverage requests.
- Oversaw VIP guests.
- Trained 6 new Guest Services Agents.
HR Executive & Recruiter
Dobovo.com
- Implemented HR processes successfully.
- Worked closely with C-level management in business decisions based on HR data.
- Managed and maintained recruitment tracking data.
- Led recruitment for roles at all levels.
- Managed the employee life cycle: onboarding, offboarding, reference checks, contract creation, application screening, and training.
- Developed and implemented a competitive reward and benefits offering.
- Notified and coordinated social and personal insurance.
- Consulted on general HR-related questions.
- Organized events and HR programs.
HR Executive & Recruiter / HR Project Manager
East Balt Ukraine
- Conceptualized onboarding material and delivered HR process approaches.
- Reported on talent and performance data regularly.
- Managed payrolling for permanent and temporary employees.
- Led and supported a variety of HR projects at local and global levels.
- Contacted authorities for work permits and visas.
- Consulted on general HR-related questions.
- Created onboarding and user adoption concepts and delivered training.
Executive Assistant & HR Project Manager
East Balt Ukraine
- Provided professional, proactive administrative support to the General Manager.
- Arranged all domestic and international travel for the team.
- Analyzed and prepared data for management meetings (Excel, PPT, live presentations).
- Prepared presentations, materials, and contracts.
- Managed purchase orders and customized manufacturing preparation and processing.
Skills
Excellent Communication/presentation Skills.
Ability To Communicate With Technical And Business Teams.
Organizational And Time-management Skills.
Experience In Working With Both Sensitive And Confidential Information.
Flexibility And Adaptiveness.
Creative Problem-solving.
Working In A Fast-paced, Challenging Environment.
Capable Of Performing Multiple Tasks With A High Level Of Accuracy And Attention To Detail.
Negotiation Proficiency.
Self-starter With The Ability To Work Independently, Set Priorities, And Solve Problems.
International With Cultural Awareness; Lived 4+ Years Abroad & Visited 18+ Countries.
Skilled In Ms Office, Trello, Jira, Canva, Keynotes, Tilda, And Hubspot.
Result-driven With A Strong Sense Of Ownership.
Highly Analytical, Committed To Finding New Opportunities & Avenues To Grow The Business.
Motivate & Develop People Into A Winning Team.
Strong Interpersonal Skills To Quickly Adapt To People, Cultures & Situations.
Avid Learner, Passionate About Development.
Languages
Education
Oles Honchar National University
Master's degree · Journalism · Dnipro, Ukraine
Oles Honchar National University
Bachelor's degree · Journalism · Dnipro, Ukraine
Certifications & licenses
Advanced Power Searching
Course For Personal Assistants
Natalia Maslennikova
Foundations Of Digital Marketing And E-commerce
Profile
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