Heinrich Hellmann

Freelance Business Process Analyst & Management Consultant & AURIK Facilitator

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Walvis Bay, Namibia

Experience

Mar 2025 - Mar 2025
1 month

Organizational Development & Business Process Management Consultant

EuroMonitor

  • Executed a comprehensive market research study on the fuel card industry
  • Analyzed market trends, competitive landscape, and consumer behavior
  • Delivered strategic insights and recommendations for market positioning
Jan 2025 - Dec 2025
1 year
Namibia

Organizational Development & Business Process Management Consultant

Lüderitz Town Council

  • Developed a standard operating procedure on by-laws at the Lüderitz Town Council
Jan 2025 - Feb 2025
2 months
Namibia

Organizational Development & Business Process Management Consultant

Namibia Training Authority

  • Led a comprehensive business process reengineering initiative for the national training authority

  • Analyzed and optimized training delivery processes and administrative workflows

  • Implemented streamlined procedures to enhance service delivery efficiency

  • Conducted organizational assessment and developed restructuring strategy

  • Redesigned organizational structure to align with strategic objectives

  • Facilitated change management processes during transition period

Jul 2024 - Sep 2024
3 months

Organizational Development & Business Process Management Consultant

Agri Bank

  • Conducted organizational diagnostic and restructuring for agricultural development bank
  • Analyzed existing organizational structure and identified optimization opportunities
  • Designed new organizational framework to support strategic banking objectives
  • Facilitated stakeholder engagement throughout transformation process
Jan 2024 - Jun 2024
6 months

Organizational Development & Business Process Management Consultant

MeatCo

  • Led extensive organizational transformation for national meat processing company
  • Implemented comprehensive BPM framework across operational divisions
  • Restructured organizational hierarchy and reporting relationships
  • Developed process optimization strategies resulting in improved operational efficiency
Jan 2024 - Jan 2024
1 month
Namibia

Organizational Development & Business Process Management Consultant

BIPA

  • Delivered intensive BPM training program for government procurement institute
  • Designed curriculum covering process mapping, optimization, and management principles
  • Provided hands-on training in BPM methodologies and best practices
Mar 2023 - Apr 2023
2 months
Namibia

Organizational Development & Business Process Management Consultant

Namibia Housing Enterprise

  • Mentored organizational teams in business process reengineering methodologies
  • Facilitated process mapping workshops and improvement sessions
  • Developed process documentation and standard operating procedures
  • Built internal capacity for continuous process improvement
Jan 2023 - Feb 2023
2 months
Namibia

Organizational Development & Business Process Management Consultant

Namibia Central Procurement

  • Provided strategic mentoring for business process reengineering initiative
  • Guided internal teams through systematic process analysis and redesign
  • Developed capability building programs for sustainable process improvement
  • Established best practices for procurement process optimization
Jan 2022 - Feb 2022
2 months
Namibia

Organizational Development & Business Process Management Consultant

Walvis Bay Municipality

  • Conducted organizational review and restructuring for coastal municipality
  • Assessed current organizational structure and identified improvement areas
  • Developed restructuring recommendations to enhance service delivery
  • Supported the implementation of new organizational framework

Summary

Strategic Business Analyst and Organizational Development Specialist with 37 years of progressive experience driving operational excellence in financial services and local authority sectors. Expert in business process reengineering, digital transformation, and change management with a proven track record of delivering measurable ROI improvements averaging 35%. Skilled in translating complex business challenges into data-driven solutions that optimize costs, streamline processes, and facilitate organizational transformation.

Skills

  • Business Analysis
  • Process Optimization
  • Data Analytics
  • Change Management
  • Digital Transformation
  • Performance Management
  • Stakeholder Engagement
  • Strategic Planning
  • Business Process Reengineering
  • Regulatory Compliance
  • Pmbok Methodology
  • Balanced Scorecard Implementation
  • Requirements Analysis
  • System Integration
  • Workflow Automation
  • Kpi Development
  • Performance Dashboards
  • Organizational Development
  • Cross-functional Team Leadership
  • Project Management
  • Quality Management
  • Continuous Improvement
  • Risk Management
  • Customer Experience Optimization
  • Business Process Tools (E.g., Bizagi Modeler, Microsoft Visio, Qpr Processanalyzer)
  • Advanced Excel
  • Statistical Analysis Tools
  • Performance Dashboards Design And Management
  • Data Analytics
  • Sharepoint Online
  • Process Documentation
  • Requirements Management
  • Pmbok
  • Lean Six Sigma
  • Balanced Scorecard
  • Business Process Reengineering
  • Agile

Languages

Afrikaans
Advanced
English
Advanced
German
Elementary

Education

Oct 1998 - Jun 2000

Technikon SA

Master of Technology in Business Administration · Business Administration · South Africa

Oct 1993 - Jun 1995

Technikon SA

Higher Diploma in Business Administration · Business Administration · South Africa

Oct 1985 - Jun 1988

Technikon SA

National Diploma in Organisation and Work Study · Organisation and Work Study · South Africa

Certifications & licenses

Analyzing And Modelling Business Processes

Barrett Cultural Transformation Tools Practitioner

Business Coach Practitioner

Business Process Re-engineering Masterclass

Certified Balanced Scorecard Practitioner

Data Analysis: Foundations

Lean Six Sigma Green Belt

Paterson Job Evaluation Methodology

Project Management

University Of Stellenbosch Business School

QPR Balanced Scorecard And Process Modelling

SharePoint Online Certification

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