Remon G.
Founder & Principal Consultant
Experience
Founder & Principal Consultant
Frenzii
- Built and scaled creative agency 400% over 5 years, serving enterprise clients across pharmaceutical, automotive, and technology sectors
- Owned P&L, operations, and business strategy while building operational infrastructure and team
- Designed and implemented operational infrastructure, processes, workflows, and quality standards from scratch
- Built agency operational systems including project management, financial operations, and client servicing frameworks
- Managed vendor relationships, technology stack, and operational partnerships
- Created scalable infrastructure and processes enabling 400% growth
- Scaled agency 400% over 5 years through strategic business development and operational delivery
- Owned P&L, pricing strategy, and financial management serving Fortune 500 clients
- Established service offerings, pricing models, and delivery frameworks
- Drove business development resulting in client acquisitions including pharmaceutical companies and automotive manufacturers
- Built and managed team growing to 5 full-time employees plus external agency partnerships and contractor networks spanning over the thousands globally
- Recruited, developed, and led professionals across strategy, creative, and account management
- Established organizational processes and delivery methodologies
- Managed external partnerships for operational delivery and execution
- Served as outsourced operational leader for multiple enterprise clients, providing strategic oversight and execution
- Led brand positioning and integrated strategy for pharmaceutical company contributing to acquisition by Lupin
- Delivered competitive analysis and strategic repositioning for automotive manufacturer (Isuzu)
- Managed strategic client relationships and partnership development
- Key Achievement: Built profitable, scalable agency from founding through 400% growth while establishing robust operational infrastructure.
Chief Operating Officer & Product Lead
delvv.io → BigTeam (Acquired by Mailchimp 2020)
- Served as COO leading operational strategy, infrastructure development, and cross-functional teams
- Built and scaled operational infrastructure from founding through successful acquisition by Mailchimp
- Owned operational systems, technology infrastructure, and day-to-day execution
- Led team through Techstars Atlanta 2018 accelerator
- Managed strategic technology partnerships including IBM Watson AI/ML integration (2017)
- Built operational infrastructure for global platform serving thousands of marketing professionals
- Managed internal and external development and UX teams
- Established technology infrastructure and operational systems from founding through acquisition
- Led technical vendor relationships and infrastructure partnerships
- Implemented agile development processes and cross-functional collaboration frameworks
- Built operations and technical teams from founding through acquisition
- Led teams through high-growth phases and organizational scaling
- Established cross-functional collaboration frameworks across technical and business functions
- Drove team performance and organizational development
- Owned product strategy, vision, and roadmap balancing customer needs, technical feasibility, and business objectives
- Drove product-market fit validation through customer research and iterative development
- Led product development lifecycle from concept through launch
- Established product analytics and metrics frameworks to inform strategic decisions
- Collaborated directly with CEO on company strategy and business development
- Owned operational budgets and resource allocation
- Managed vendor relationships, technology infrastructure, and operational partnerships
- Established operational processes and reporting frameworks
- Built and scaled global platform infrastructure
- Positioned company for acquisition through operational excellence and product-market fit
- Scaled platform infrastructure to serve marketing professionals globally
- IIeX Europe Innovation Award Winner (February 2017) – First African company to win
- Techstars Atlanta 2018 – Selected for elite startup accelerator
- Startup World Cup Global Finalist (March 2017) – Top 15 globally
- Startup World Cup African Regional Winner (September 2016)
- FNB Business Innovation Awards Finalist (June 2016) – Top 2% of innovative companies
Research Lead
Crowdsourcing Startup
- Led research division validating market opportunity for innovative research methodology platform, working directly with Fortune 500 decision-makers
- Validated product-market fit and market demand with Fortune 500 brands
- Built customer relationships and market credibility with Fortune 500 marketing leaders
- Conducted competitive analysis to inform business strategy and market positioning
- Established operational frameworks for service delivery
- Transitioned from traditional market research to startup operations environment
Research Executive
Millward Brown (Kantar)
- Delivered strategic research and competitive intelligence for Fortune 500 brands, developing expertise in data-driven decision making, market dynamics, and strategic business planning
- Delivered strategic research and competitive analysis shaping multimillion-dollar business decisions for Fortune 500 clients
- Conducted market intelligence across 48 countries throughout career (250+ projects total)
- Translated complex data into actionable business recommendations for executive stakeholders
- Built expertise in competitive landscape analysis and strategic market research
- Worked with clients including Unilever, General Motors, GlaxoSmithKline, Bacardi, Tiger Brands, and BBC
- Awarded "The Champion" (November 2012) – Only 4 researchers in Africa have ever received this recognition
Academic Development Coordinator
The Independent Institute of Education
- Managed team of 52+ lecturers across multiple academic programs
- Led operations for 2,500 students
- Oversaw academic operations, quality assurance, and operational standards
- Led graduation ceremony for 550+ students as master of ceremonies
- Coordinated teaching, learning, and assessment operations across campus
Academic Coordinator
CTI Education Group
- Managed team of 20 lecturers
- Performed quality assurance and academic administration
- Served as chief examinations officer
Summary
Chief Operating Officer with over a decade of experience building, scaling, and operationalizing technical infrastructure and operations from founding through successful exit (MailChimp). IT Engineering background combined with proven operational leadership managing P&L, leading teams from 5 to 50+ staff, and driving operational excellence in technology and enterprise environments.
Served as COO at BigTeam through acquisition by Mailchimp, leading operations and infrastructure development from founding through successful exit. As Founder of Frenzii, scaled agency 400% over 5 years, building operational infrastructure and team serving Fortune 500 clients. Combines technical infrastructure foundation with strategic operational leadership, financial management, and organizational development.
Skills
P&L Ownership
Operational Infrastructure
Technical Operations
Team Building & Leadership
Financial Management
Cross-Functional Leadership
Process Design
Strategic Planning
P&L Management
Operational Infrastructure
Technology Operations
Infrastructure Development
Process Design
Scalable Systems
Vendor Management
Revenue Growth
Business Development
Strategic Planning
Operational Strategy
Financial Management
Business Building
Team Building
Cross-Functional Leadership
Organizational Development
Stakeholder Management
Technical Team Management
Agency & Contractor Management
Market Analysis
Competitive Intelligence
Data-Driven Decision Making
Partnership Development
Customer Relationship Management
Network Infrastructure Understanding
IT Systems
Server Administration
Technology Operations
Agile/Scrum Methodologies
B2B SaaS
Technology Startups
Professional Services
Research & Analytics
Infrastructure Operations
A+
N+
Wireless Networks + Security
Windows Server
Linux Administration
Linux Server
Agile/Scrum Methodologies
Project Management
Business Intelligence & Analytics
Early AI/ML adoption (IBM Watson 2017)
Current AI tools (Claude, Cursor, Python)
Understanding of network architecture
Server systems
Infrastructure operations
Led operations at BigTeam from founding through Mailchimp acquisition, understanding full lifecycle of startup scaling and exit preparation
Grew Frenzii 400% as Founder, demonstrating ability to build profitable, sustainable infrastructure from scratch
Early adopter of emerging technologies (IBM Watson AI/ML integration 2017), currently leverages modern AI tools (Claude, Cursor, Python) to augment operational decision-making and efficiency
Experience managing teams from 5 to 50+ staff across operational, technical, and academic environments, including 52+ lecturers in educational operations role
IT Engineering background combined with operational leadership expertise enables effective collaboration with technical teams and infrastructure management
Combined hands-on entrepreneurial experience with Fortune 500 operational rigor (Millward Brown), bridging startup speed with enterprise discipline
Managed operations and projects across 48 countries, comfortable navigating international business and remote-first environments
Proven track record building operational infrastructure and technical systems from founding through scale
Languages
Education
CTI Education Group
Information Technology Engineering · Midrand, South Africa
University of Johannesburg
Master of Education, Psychology of Education · Psychology of Education · Johannesburg, South Africa
Certifications & licenses
Professional Business & Life Coach Certification
North-West University
A+
Linux Administration
Linux Server
N+
Windows Server
Wireless Networks + Security
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