Chief Operating Officer

• Designed, managed, and implemented the company’s operational, compliance, procurement, and financial strategy, ensuring alignment with rapid scaling and regulatory objectives.
• Built and scaled operational infrastructure across IT, HR, Finance, Procurement, and Compliance, supporting growth from 4 to 20 team members in 6 months.
• Oversaw financial management of OPEX, including budgeting, monitoring, and cost optimization to sustain high-growth operations.
• Developed and executed a procurement strategy, including vendor selection, negotiation, and performance oversight.
• Procured and managed external consultants and orchestrated collaboration across internal teams and external partners to meet milestones.
• Implemented policies, SOPs, and business systems (compliance tracking, eQMS, payroll, vendor management, data governance) to support regulatory compliance and scalability.
• Managed and oversaw regulatory and compliance programs, embedding GDPR, HIPAA, SOC 2, ISO 27001, and ISO 27701 requirements into day-to-day operations.
• Directed the rollout of a Quality Management System aligned with ISO 13485 to prepare for medical device and AI regulatory certifications.
• Led people and culture development, establishing onboarding, performance management, and cross-functional collaboration structures.
• Established risk management and business continuity frameworks, including security controls, risk registers, and compliance safeguards.
• Engaged executive leadership, board, and investors to align operational strategy with corporate goals and market expansion.
• Selected and implemented digital systems (e.g., Drata, Qualio) to ensure compliance and efficiency.

Major achievements:

• Scaled operational backbone to support rapid growth and international market readiness.
• Achieved ISO 27001, ISO 27701, SOC 2, GDPR, and HIPAA compliance within 6 months.
• Implemented a QMS aligned with ISO 13485, paving the way for regulatory approvals.
• Designed and executed governance, procurement, and financial controls for sustainable compliance.
• Enabled entry into regulated US and EU markets, building foundation for long-term expansion.

• Directed operational and financial transformation through an integrated HR, Finance, Legal, and IT readiness strategy.
• Served as Interim CFO, executing financial restructuring, cost controls, and budget governance under EU/EIT rules.
• Established PMO, HR, and IT departments, designing frameworks for recruitment, onboarding, and performance management.
• Strengthened governance through policies, internal controls, KPI/OKR systems, and transparent grant and co-funding reporting.
• Collaborated with CEO and Board on strategic planning, risk management, and organisational effectiveness.

Major achievements:

• Built the operational backbone and reporting cadence aligned to EU/German requirements.
• Implemented PMO, HR, and IT with monitoring tools that improved execution and accountability.
• Stabilised finances through restructuring and rigorous funding compliance.
• Positioned the organisation for sustainable growth within the European innovation ecosystem.

• Ensured structures, systems, and practices were cost-efficient and flexible; aligned resourcing across departments/locations with HRBPs and TA.
• Identified and pursued opportunities to drive profitable brand growth via customer proposition and operational model enhancements.
• Oversaw day-to-day delivery across Malta and Barcelona covering commercial and technology projects.
• Monitored business growth and revenue vs targets; drove remedial actions and change implementation.
• Upheld regulatory requirements and company policies; embedded AML and Responsible Gambling standards.
• Managed 4 direct FTEs and 30+ indirect FTEs across locations; set clear performance expectations.

Key achievements:

• Strengthened cross-border operating model and governance.
• Embedded AML and RG into day-to-day processes, lifting regulatory assurance.
• Established resourcing and performance frameworks across Malta and Spain.
• Protected revenue trajectory through proactive monitoring and corrective actions.

• Provided executive-level operational leadership embedded 1–3 days per week, overseeing operations, finance, compliance, and governance.
• Built and optimized operational infrastructure, including HR, Finance, IT, PMO, and Compliance functions.
• Implemented workflow automation, KPI/OKR systems, and change management programs to improve efficiency and accountability.
• Designed and implemented growth systems and frameworks, from CRM/ERP automation to team and process structures.
• Stabilized organizations facing operational or financial stress through rapid interventions, budget restructuring, and governance rebuilding.
• Led 90-day operational readiness sprints, delivering roadmaps, governance frameworks, and systems for investor or regulatory preparedness.

• Co-created and integrated an ETRM system for day-ahead and intraday trading; implemented operational workflows, tools, and training.
• Controlled 24/7 trading operations across international and Spanish markets; managed power scheduling systems and trading platforms.
• Ensured compliance with market regulations and internal governance; reported trading activity, market results, matching, and cross-border analysis.
• Managed and trained a team of 8 FTEs, including graduates, new colleagues, and traders; oversaw back-office logistics and payments.

Key achievements:

• Onboarded two power scheduling systems and implemented multiple new markets.
• Ran daily and intraday production and delivery scheduling for 11 cross-border interconnections.
• Improved operational reliability and reporting quality across UK, Germany, and Spain.