Nigel O’neill
Founder & CEO
Experience
Founder & CEO
Tarralugo
Established a Digital Strategy & Transformation consultancy, specialising in enabling enterprises to effectively leverage and implement digital capabilities.
ESG Data and Reporting Platform: Retained to provide an advisory CTO and executive coaching role to a regional ESG data platform founded by former Goldman Sachs, BHP and MSCI executives; advised on pivoting strategy to align products to market needs; led guided development of product & go to market strategy.
Data Aggregation and Visualisation Platform: Provided advisory services to an ETL & natural language data visualisation platform; delivered guided redevelopment and pivot of product and go to market strategies, redefining target segments with a focus on customer needs.
Global Creative Agency: Worked with the Group CTO to define digital strategy and required operational structure to support new annuity revenue product lines; restructured the digital organisation; matured operational processes & governance; established in-house centres of excellence; managed outsourcing vendor evaluation and selection; provided mentoring & knowledge transfer to leadership team.
Environmental Tech Start-up: Provided technology strategy advisory, helping adopt best practices aligned to scale, needs and target markets; reviewed technology and operations strategy including insourcing vs outsourcing, scaling strategy, data monetisation and cyber defence.
Telecoms Outsourcer: Reviewed strategy and operational structure against industry best practice.
Chief Digital & Technology Officer, Asia Pacific
CBRE
Accountable for software engineering & product management, infrastructure & operations, cyber defence & assurance and architecture for Asia Pacific (+300 headcount, supporting +23,500 employees across 14 countries and 80+ offices; annual budget +47M USD).
Led digital transformation in Asia Pacific; pivoted focus from infrastructure & operations to digital enablement of the business; moved budget from 75% infrastructure & operations focused in 2016 to 58% business enablement & innovation focused in 2018.
Reviewed and restructured digital & technology organisation to enable effective delivery and integration into the business; restructured infrastructure & operations to improve service quality, consistency of user experience and operating efficiency.
Grew in-house software engineering capabilities; established regional centres of excellence for software engineering and infrastructure; implemented agile development, automation, DevOps and dedicated Agile coaches.
Built a dedicated engineering centre in Gurgaon designed for agile engineering practices; strengthened cyber defence and established program to achieve ISO27001 certification.
Established a technology COO function to provide governance, financial & procurement transparency; enabled reinvestment while minimising top line budget growth.
Established a digital ecosystem & scan function for early discovery of new and emerging technologies; ecosystem included universities, government departments, venture capital firms and tech start-ups.
Established a digital sales function to promote digital business solutions & drive digital-only revenues; led development of new digital-only products and business lines.
Speaker and panellist at conferences on AI, PropTech, innovation & leadership; published several articles in industry and national publications.
Program Manager, Singapore Consolidation Strategy
Standard Chartered
Overall responsibility and accountability for delivery of the Singapore Consolidation Strategy (10,500 headcount and four primary office buildings).
Designed and fit-out of new office building (five floors, 2,000 headcount); managed restacks and migrations across four buildings (4,800 end user moves, 16 move phases, 8 consecutive weekends, up to 550 users per move).
Relocated data centre to support disposal strategy; introduced agile workplace practices and supporting technologies; introduced new end user workplace and collaboration technologies; restacked and refreshed remaining estate.
Conducted feasibility studies and due diligence for subsequent phases including new building fit-out; designed & re-engineered BAU IT support & operating models to improve end user services, increase operating efficiency and reduce Opex costs.
Delivered against aggressive timelines and evolving scope; achieved first floor go-live within 5 weeks of main contractor appointment.
Program Manager, Hong Kong Consolidation Strategy
Deutsche Bank
Delivered and wrote IT due diligence and financial modelling for right-sizing of office and restack of 1,500 trading & non-trading desks in Hong Kong.
Developed IT strategy, commercials, implementation plan and socialisation papers for the program.
Program Manager, North Asia, Corporate Real Estate (CRES) IT
Deutsche Bank
End-to-end delivery of CRES IT projects in North Asia including office fit-outs, disposals, technical feasibility studies and occupancy strategies.
Managed delivery of the first APAC branch implementing the Lean Branch Model; responsible for the APAC PMO.
Client Initiative Lead APAC, Corporate Real Estate (CRES) IT
Deutsche Bank
Accountable for portfolio of CRES IT projects across 16 countries (+€35M budget) including office fit-outs, relocations, space optimizations, location strategies, M&A, operational excellence and due diligence.
Developed business case & justification for dedicated CRES IT project management function; implemented new operating and governance models, increasing budget assurance, project transparency, reducing IT out-turn costs by 17% and releasing capital back to the business.
Mentored newly established team; provided hands-on end-to-end project management.
Program Manager, Static Data Platform Integration Analysis
Standard Chartered
- Program managed work streams and teams in the UK, Singapore and India for global risk and compliance program migrating retail and investment banking to a single static data platform for transparent client risk & exposure view.
IT Strategy Consultant
Deutsche Bank
- Wrote white paper on Active-Active data centres for a Monetary Authority of Singapore conference; paper was favourably received and commended by MAS.
IT Strategy Consultant
Deutsche Bank
Developed IT infrastructure strategy covering 16 countries, 88 offices and 23,000 personnel, aligning to business strategy and addressing key operational challenges.
Incorporated objectives for tertiary DR, lean branch model, scalability, flexibility and mobility; wrote Small & Medium Office IT Architecture (SMOA) standards including the Lean Branch Model.
Executive Director, Asia
ITPM Consulting (Acquired by Yash Technologies)
Expatriated to Singapore to establish Asia operations; opened offices in Singapore (regional headquarters), Hong Kong and India.
Accountable for creating & executing APAC business strategy and operating model; defined and implemented processes, policies, tools and metrics; grew consultancy team from zero presence in Asia.
Negotiated contracts with Cisco, Barclays, BT, Verizon, Deutsche Bank, JP Morgan Chase, SGX, Bank of Singapore and RBS; developed group business strategy.
Executive Director, UK
ITPM Consulting
- Created business plan to support growth of UK operations; developed sales and marketing strategy with performance metrics; performed due diligence and created business plan for start of APAC operations.
Account Director, Financial Markets
Netstore plc
- Defined propositions to financial services industry for process & technology outsourcing, security and consulting services.
Account Manager, Banking & Finance
Energis (now part of Vodafone)
- Proactively attained major outsource infrastructure projects within financial institutions.
Account Manager
Dow Jones
- Proactively developed new business within financial institutions in London & Ireland.
Account Manager/Major Bids Manager
Darome Teleconferencing Ltd
- Managed global conferencing services targeting major accounts including JPMC, Citi, DrKW and Deutsche Bank.
Business Development Executive
Darome Teleconferencing Ltd
- Responsible for closing sales via telephone and appointment setting within the finance industry.
Summary
I am a highly experienced Digital and Technology professional with a strong technology, commercial and international background. Benefiting from excellent communication skills, I am adept at communicating at both a business and technology level.
My experience includes leading large regional Digital & Technology departments for MNC’s, executing enterprise-wide transformations, defining & implementing technology strategies, and building consultancy businesses.
CBRE had grown through acquisition and organically, resulting in a fragmented technology department not aligned to the business’s needs. The impact was slow speed to market, revenue loss, growth of shadow IT, application proliferation & duplication, IP loss, misalignment of investments, disintermediation risk and increasing operating complexity & expenditure.
At CBRE, I lead the digital transformation and restructured the Digital & Technology organisation, with a focus on enabling the business to achieve both bottom & top-line growth.
Languages
Education
University of the West of England, Bristol
BA (Hons) · Business Studies · Bristol, United Kingdom
Tiffin School for Boys
A Levels · Geography, English Literature, Biology · Kingston upon Thames, United Kingdom
Seaford College
GCSEs · Mathematics, English, French · Petworth, United Kingdom
Certifications & licenses
ISO27001
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