Silvija Gelevski

Q: Where is Silvija based?

Silvija is based in Skopje, North Macedonia .

Q: What languages does Silvija speak?

Silvija speaks the following languages: Macedonian (Native), English (Advanced), Croatian (Advanced), Serbian (Advanced), Bulgarian (Intermediate), Spanish (Elementary) .

Q: How many years of experience does Silvija have?

Silvija has at least 17 years of experience. During this time, Silvija has worked in at least 7 different roles and for 7 different companies . The average length of individual experience is 2 years and 1 month . Note that Silvija may not have shared all experience and actually has more experience.

Q: What is Silvija's latest experience?

Silvija's most recent position is CEO at EPISTUME - Learning .

Q: What companies has Silvija worked for in recent years?

In recent years, Silvija has worked for EPISTUME - Learning , iVotedoo Skopje , and Midel Consulting & Automation .

Q: Which industries is Silvija most experienced in?

Silvija is most experienced in industries like Information Technology (IT) , Professional Services , and Government and Public Administration . Silvija also has some experience in Education , Telecommunication , and Beauty and Cosmetics .

Q: Which business areas is Silvija most experienced in?

Silvija is most experienced in business areas like Operations , Sales , and Project Management . Silvija also has some experience in Product Development , Marketing , and Strategy and Planning .

Q: Which industries has Silvija worked in recently?

Silvija has recently worked in industries like Information Technology (IT) , Government and Public Administration , and Education .

Q: Which business areas has Silvija worked in recently?

Silvija has recently worked in business areas like Product Development , Operations , and Strategy and Planning .

Recommended expert

Skopje, North Macedonia

Experience

Jan 2023 - Present

3 years 3 months

CEO

EPISTUME - Learning

Drive business growth in the technology industry by offering visionary transformational leadership and strategic guidance
Doubled revenue during Covid-19 by pivoting product strategy to remote learning solutions and identifying underserved market segments
Foster a culture of innovation by staying ahead of industry trends and encouraging creative solutions
Lead executive decision-making drawing on a deep understanding of the technology landscape
Lead development of innovative features and products such as analytics infrastructure for real-time metrics and insights
Scale the offering of white-label edTech solutions
Manage stakeholder relationships with clients, investors, and partners
Ensure financial success through efficient resource allocation and operational excellence
Identify and target prospective clients and strategic partnerships
Implement customer obsession model with continuous feedback loops and surveys
Prioritize retention by fostering a culture of diversity, recognition, and continuous learning

Dec 2022 - Present

3 years 4 months

CEO

iVotedoo Skopje

Develop and communicate company vision
Introduced OKR framework aligning roadmaps with strategic outcomes
Restructured and improved overall operations and delivery of all projects: 100% on-time delivery, 97% satisfaction rate, NPS 10/10, and 94% client return rate
Make critical decisions for company direction
Oversee budgeting and resource management
Cultivate relationships with clients, investors, and partners
Serve as key point of contact for major clients such as UNWTO, UN, OSCE, SPREP, CGIAR, ZEPTER, EBRD, government agencies, INGOs, and corporate
Directed Demokra Election Platform serving 3M+ voters; achieved 99.9% uptime and zero breaches
Drive innovation and align technology with business goals
Lead initiatives for market expansion and foster strong customer relationships

Jun 2021 - Nov 2022

1 year 6 months

Program Manager & Product Owner

iVotedoo Skopje

Lead IT teams using agile methodologies to deliver 50+ projects including election software management, custom platforms, and e-learning solutions (LMS, interactive SCORM, and immersive trainings) for UN, UNDP, UNWTO, CGIAR, SPREP, OSCE, BPB, Plan International, ZEPTER, government institutions, INGOs, and corporations
Achieved 100% on-time delivery, 97% satisfaction rate, NPS 10/10, and 94% client return rate
Develop detailed project plans including schedule, resource allocation, budget, and risk management
Facilitate technical decision-making and implement Git/GitHub workflows for version control across distributed engineering teams
Lead cross-functional teams (engineering, design, QA, operations) using Agile at scale across distributed timezones
Manage comprehensive product development plans covering architecture decisions (AWS/Azure), database design (SQL), API architecture, and security protocols
Foster a culture of continuous improvement by extracting lessons learned to enhance processes
Deliver 100% on-time across product implementations including election platforms, custom CRM systems, LMS solutions, and government digital transformation projects ($500K–$2M per project)

Nov 2019 - May 2021

1 year 7 months

Operations Project Manager

Midel Consulting & Automation

Make detailed plans and apply agile methodologies to monitor project development and delivery
Lead iteration planning, daily scrum stand-ups, demos, and retrospective meetings
Communicate status through regular reports on progress, milestones, risks, and issues
Deliver key products such as:
Election Management Systems (Macedonia & Kosovo 2021, 2024, 2025): multi-module platform with real-time mobile result entry, audit trails, simulation tools, and public results websites for 3M+ voters
World Bank/Ministry of Transport Platform: open-source CMS with Grievance Redress Mechanism, interactive maps, WCAG 2.0 AA accessibility compliance, and multilingual support
UNDP BiH KGH Environmental Database: multi-instance web application managing refrigeration systems data with automated synchronization, reporting modules, and public transparency portal
UN Women Gender Data Portal: comprehensive statistics hub with data visualization and analysis tools serving policymakers and researchers
Hundreds of mobile apps, LMS platforms, and interactive SCORM for UNDP, OSCE, CGIAR, SPREP, and UNWTO
Implement robust quality assurance framework to ensure deliverables meet technical specifications and customer expectations
Maintain 97% client satisfaction through proactive communication, weekly demos, and continuous feedback integration
Conduct quarterly business reviews with stakeholders presenting product metrics, roadmap updates, and strategic recommendations

Sep 2014 - May 2020

5 years 9 months

London, United Kingdom

Global Operations Manager

Tech Meetups Ltd.

Manage key enterprise accounts for Fortune 500 companies such as IBM, Amazon, Microsoft, American Express, Vodafone Business, Salesforce, Autodesk, Just Eat, Kayak, Elance (now UpWork), RackSpace, Constant Contact, Philips, Paymill, Tata Communications, Barclay Card, Rightmove, Pearson, and more
Onboard thousands of tech startups
Grow community to 17 cities with 4,000+ clients and 250+ events, increasing yearly revenue by 46% over two years
Build and scale a 39-person distributed remote team with zero office footprint across multiple countries
Manage core projects and teams using OKR framework and weekly metrics reviews in marketing, sales, support, tech, operations, and accounts
Serve as project manager or scrum master for various teams
Develop an internal Agile project management platform with step-by-step processes for all departments, increasing efficiency by 32%
Travel twice a month to 21 communities across Europe and the UK

Dec 2011 - Sep 2014

2 years 10 months

Berlin, Germany

Program Manager & Global Delivery Lead

Tech Meetups

Negotiate B2B partnerships with Fortune 500 technology companies through multi-channel engagement
Open and grow communities in 12+ cities across Europe and the USA by identifying and recruiting local leaders
Implement and lead weekly team calls and meetings: operations, sales, marketing, tech, and HR
Plan and execute 50+ tech job fairs annually across European cities serving 30,000+ attendees
Serve as primary customer success contact ensuring service quality and relationship management

Jul 2010 - Jun 2011

1 year

Skopje, North Macedonia

Fractional Product Consultant

Beauties Factory Ltd.

Define product strategy and pricing analysis
Manage social media and WordPress development
Develop business expansion strategies

Jan 2009 - Sep 2011

2 years 9 months

Skopje, North Macedonia

Market Research & Business Development

MPG Solutions

Lead market research teams for regional mobile operators (VIP, T-Mobile, T-Home)
Conduct B2C sales and customer surveys
Manage employee performance projects

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (14.5 years), Professional Services (6.5 years), Government and Administration (5 years), Education (3 years), Telecommunication (2.5 years), and Cosmetics (1 year).

Information Technology

Professional Services

Government and Administration

Education

Telecommunication

Cosmetics

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Operations (11.5 years), Project Management (11 years), Sales (11 years), Product Development (7 years), Marketing (5.5 years), and Strategy (4 years).

Operations

Project Management

Sales

Product Development

Marketing

Strategy

Summary

Strategic technology executive with 15+ years building and scaling remote-first product organizations across 25+ countries and 6 continents. Proven track record driving revenue growth (46% YoY, 2x during COVID), managing multi-million dollar P&L, and delivering 100% on-time execution across 50+ complex platform implementations with 10 NPS and 94% retention rate. Leadership super-power: Envisioning big-picture strategy & communicating organizational alignment across all levels—from C-suite stakeholders to distributed engineering teams to assistants, ensuring seamless execution of complex product initiatives. Expert in customer obsession, ownership mentality, and building high-trust remote cultures spanning 12+ timezones. Collaborated with Fortune 500 companies (IBM, Amazon, Microsoft, American Express), INGOs (UN, World Bank, EBRD, OSCE, UNDP, UNWTO, SPREP, CGIAR, etc), and government agencies across Europe, Pacific Islands, Asia, Africa, and Latin America. Dual Executive MBA with deep expertise in Agile at scale, product strategy, and cloud-based platforms & apps.

Skills

Creative Problem Solving
Creating Engaged Customers
Strategic Planning
Leadership
Conflict Resolution
Clear & Open Communication
Pragmatic Decision Making
Public Speaking
Change Management
Wordpress
Basic Html
Microsoft 365
Cloud & Infrastructure: Aws, Azure, Cloud Architecture, Api Integration, System Scalability
Data & Analytics: Sql, Powerbi, Google Analytics, Metrics Dashboards, Performance Kpis
Development & Devops: Git, Github, Ci/cd Pipelines, Version Control, Architecture Review
Business Intelligence & Crm: Salesforce, Hubspot, Custom Crm Systems, Automation Workflows
Product & Program Management: Okr Framework, Product Roadmapping, Feature Prioritization, A/b Testing, User Analytics
Edtech: Scorm Standards, Moodle, Custom Lms Development, Microlearning Platforms
Remote Collaboration: Notion, Miro, Figma, Monday.com, Loom, Slack Workflows, Jira, Mural, Atlassian, Asana, Redmine, Discord
Security & Compliance: Gdpr, Data Security Protocols, Multi-layer Security Architecture, Audit Logging

Languages

Macedonian

Native

English

Advanced

Croatian

Advanced

Serbian

Advanced

Bulgarian

Intermediate

...and 1 more

Education

Oct 2015 - Jun 2020

State University of Tetova

Business Administration and Management · Tetovo, North Macedonia

Oct 2015 - Jun 2016

EM Strasbourg Business University

Dual Executive MBA · Strasbourg, France

Oct 2014 - Jun 2015

University of York

Executive MBA · York, United Kingdom

...and 2 more

Certifications & licenses

MBA Program LEADER

Ivey Business School

Agile Project Management

Development Volunteer Bujrum Center NGO

Certificate in Event Management

Certificate in Leadership & Management

NGO International Volunteer

Leadership - Foundational Principles

Harvard BOARDMEMBER ( Management ) Business School Online WOMENINTECH - MACEDONIA

PMP Intensive Preparatory Course

Certified most impactful full chapter

Product Manager Certification

Center for Intercultural Dialogue

Project Manager - PMP

Semos Education

Profile

Created

December 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Silvija based?

Silvija is based in Skopje, North Macedonia.

What languages does Silvija speak?

Silvija speaks the following languages: Macedonian (Native), English (Advanced), Croatian (Advanced), Serbian (Advanced), Bulgarian (Intermediate), Spanish (Elementary).

How many years of experience does Silvija have?

Silvija has at least 17 years of experience. During this time, Silvija has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 1 month. Note that Silvija may not have shared all experience and actually has more experience.

What roles would Silvija be best suited for?

Based on recent experience, Silvija would be well-suited for roles such as: CEO, Program Manager & Product Owner, Operations Project Manager.

What is Silvija's latest experience?

Silvija's most recent position is CEO at EPISTUME - Learning.

What companies has Silvija worked for in recent years?

In recent years, Silvija has worked for EPISTUME - Learning, iVotedoo Skopje, and Midel Consulting & Automation.

Which industries is Silvija most experienced in?

Silvija is most experienced in industries like Information Technology (IT), Professional Services, and Government and Public Administration. Silvija also has some experience in Education, Telecommunication, and Beauty and Cosmetics.

Which business areas is Silvija most experienced in?

Silvija is most experienced in business areas like Operations, Sales, and Project Management. Silvija also has some experience in Product Development, Marketing, and Strategy and Planning.

Which industries has Silvija worked in recently?

Silvija has recently worked in industries like Information Technology (IT), Government and Public Administration, and Education.

Which business areas has Silvija worked in recently?

Silvija has recently worked in business areas like Product Development, Operations, and Strategy and Planning.

What is Silvija's education?

Silvija holds a Master from EM Strasbourg Business University and a Master from University of York.

Does Silvija have any certificates?

Silvija has 8 certificates. Among them, these include: MBA Program LEADER, Agile Project Management, and Certificate in Event Management.

What is the availability of Silvija?

Silvija is immediately available full-time for suitable projects.

What is the rate of Silvija?

Silvija's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.