Recommended expert
Silvija Gelevski
CEO
Experience
Jan 2023 - Present
3 years 1 monthCEO
EPISTUME - Learning
- Drive business growth in the technology industry by offering visionary transformational leadership and strategic guidance
- Doubled revenue during Covid-19 by pivoting product strategy to remote learning solutions and identifying underserved market segments
- Foster a culture of innovation by staying ahead of industry trends and encouraging creative solutions
- Lead executive decision-making drawing on a deep understanding of the technology landscape
- Lead development of innovative features and products such as analytics infrastructure for real-time metrics and insights
- Scale the offering of white-label edTech solutions
- Manage stakeholder relationships with clients, investors, and partners
- Ensure financial success through efficient resource allocation and operational excellence
- Identify and target prospective clients and strategic partnerships
- Implement customer obsession model with continuous feedback loops and surveys
- Prioritize retention by fostering a culture of diversity, recognition, and continuous learning
Dec 2022 - Present
3 years 2 monthsCEO
iVotedoo Skopje
- Develop and communicate company vision
- Introduced OKR framework aligning roadmaps with strategic outcomes
- Restructured and improved overall operations and delivery of all projects: 100% on-time delivery, 97% satisfaction rate, NPS 10/10, and 94% client return rate
- Make critical decisions for company direction
- Oversee budgeting and resource management
- Cultivate relationships with clients, investors, and partners
- Serve as key point of contact for major clients such as UNWTO, UN, OSCE, SPREP, CGIAR, ZEPTER, EBRD, government agencies, INGOs, and corporate
- Directed Demokra Election Platform serving 3M+ voters; achieved 99.9% uptime and zero breaches
- Drive innovation and align technology with business goals
- Lead initiatives for market expansion and foster strong customer relationships
Jun 2021 - Nov 2022
1 year 6 monthsProgram Manager & Product Owner
iVotedoo Skopje
- Lead IT teams using agile methodologies to deliver 50+ projects including election software management, custom platforms, and e-learning solutions (LMS, interactive SCORM, and immersive trainings) for UN, UNDP, UNWTO, CGIAR, SPREP, OSCE, BPB, Plan International, ZEPTER, government institutions, INGOs, and corporations
- Achieved 100% on-time delivery, 97% satisfaction rate, NPS 10/10, and 94% client return rate
- Develop detailed project plans including schedule, resource allocation, budget, and risk management
- Facilitate technical decision-making and implement Git/GitHub workflows for version control across distributed engineering teams
- Lead cross-functional teams (engineering, design, QA, operations) using Agile at scale across distributed timezones
- Manage comprehensive product development plans covering architecture decisions (AWS/Azure), database design (SQL), API architecture, and security protocols
- Foster a culture of continuous improvement by extracting lessons learned to enhance processes
- Deliver 100% on-time across product implementations including election platforms, custom CRM systems, LMS solutions, and government digital transformation projects ($500K–$2M per project)
Nov 2019 - May 2021
1 year 7 monthsOperations Project Manager
Midel Consulting & Automation
- Make detailed plans and apply agile methodologies to monitor project development and delivery
- Lead iteration planning, daily scrum stand-ups, demos, and retrospective meetings
- Communicate status through regular reports on progress, milestones, risks, and issues
- Deliver key products such as:
- Election Management Systems (Macedonia & Kosovo 2021, 2024, 2025): multi-module platform with real-time mobile result entry, audit trails, simulation tools, and public results websites for 3M+ voters
- World Bank/Ministry of Transport Platform: open-source CMS with Grievance Redress Mechanism, interactive maps, WCAG 2.0 AA accessibility compliance, and multilingual support
- UNDP BiH KGH Environmental Database: multi-instance web application managing refrigeration systems data with automated synchronization, reporting modules, and public transparency portal
- UN Women Gender Data Portal: comprehensive statistics hub with data visualization and analysis tools serving policymakers and researchers
- Hundreds of mobile apps, LMS platforms, and interactive SCORM for UNDP, OSCE, CGIAR, SPREP, and UNWTO
- Implement robust quality assurance framework to ensure deliverables meet technical specifications and customer expectations
- Maintain 97% client satisfaction through proactive communication, weekly demos, and continuous feedback integration
- Conduct quarterly business reviews with stakeholders presenting product metrics, roadmap updates, and strategic recommendations
Sep 2014 - May 2020
5 years 9 monthsLondon, United Kingdom
Global Operations Manager
Tech Meetups Ltd.
- Manage key enterprise accounts for Fortune 500 companies such as IBM, Amazon, Microsoft, American Express, Vodafone Business, Salesforce, Autodesk, Just Eat, Kayak, Elance (now UpWork), RackSpace, Constant Contact, Philips, Paymill, Tata Communications, Barclay Card, Rightmove, Pearson, and more
- Onboard thousands of tech startups
- Grow community to 17 cities with 4,000+ clients and 250+ events, increasing yearly revenue by 46% over two years
- Build and scale a 39-person distributed remote team with zero office footprint across multiple countries
- Manage core projects and teams using OKR framework and weekly metrics reviews in marketing, sales, support, tech, operations, and accounts
- Serve as project manager or scrum master for various teams
- Develop an internal Agile project management platform with step-by-step processes for all departments, increasing efficiency by 32%
- Travel twice a month to 21 communities across Europe and the UK
Dec 2011 - Sep 2014
2 years 10 monthsBerlin, Germany
Program Manager & Global Delivery Lead
Tech Meetups
- Negotiate B2B partnerships with Fortune 500 technology companies through multi-channel engagement
- Open and grow communities in 12+ cities across Europe and the USA by identifying and recruiting local leaders
- Implement and lead weekly team calls and meetings: operations, sales, marketing, tech, and HR
- Plan and execute 50+ tech job fairs annually across European cities serving 30,000+ attendees
- Serve as primary customer success contact ensuring service quality and relationship management
Jul 2010 - Jun 2011
1 yearSkopje, North Macedonia
Fractional Product Consultant
Beauties Factory Ltd.
- Define product strategy and pricing analysis
- Manage social media and WordPress development
- Develop business expansion strategies
Jan 2009 - Sep 2011
2 years 9 monthsSkopje, North Macedonia
Market Research & Business Development
MPG Solutions
- Lead market research teams for regional mobile operators (VIP, T-Mobile, T-Home)
- Conduct B2C sales and customer surveys
- Manage employee performance projects
Summary
Strategic technology executive with 15+ years building and scaling remote-first product organizations across 25+ countries and 6 continents. Proven track record driving revenue growth (46% YoY, 2x during COVID), managing multi-million dollar P&L, and delivering 100% on-time execution across 50+ complex platform implementations with 10 NPS and 94% retention rate. Leadership super-power: Envisioning big-picture strategy & communicating organizational alignment across all levels—from C-suite stakeholders to distributed engineering teams to assistants, ensuring seamless execution of complex product initiatives. Expert in customer obsession, ownership mentality, and building high-trust remote cultures spanning 12+ timezones. Collaborated with Fortune 500 companies (IBM, Amazon, Microsoft, American Express), INGOs (UN, World Bank, EBRD, OSCE, UNDP, UNWTO, SPREP, CGIAR, etc), and government agencies across Europe, Pacific Islands, Asia, Africa, and Latin America. Dual Executive MBA with deep expertise in Agile at scale, product strategy, and cloud-based platforms & apps.
Skills
Creative Problem Solving
Creating Engaged Customers
Strategic Planning
Leadership
Conflict Resolution
Clear & Open Communication
Pragmatic Decision Making
Public Speaking
Change Management
Wordpress
Basic Html
Microsoft 365
Cloud & Infrastructure: Aws, Azure, Cloud Architecture, Api Integration, System Scalability
Data & Analytics: Sql, Powerbi, Google Analytics, Metrics Dashboards, Performance Kpis
Development & Devops: Git, Github, Ci/cd Pipelines, Version Control, Architecture Review
Business Intelligence & Crm: Salesforce, Hubspot, Custom Crm Systems, Automation Workflows
Product & Program Management: Okr Framework, Product Roadmapping, Feature Prioritization, A/b Testing, User Analytics
Edtech: Scorm Standards, Moodle, Custom Lms Development, Microlearning Platforms
Remote Collaboration: Notion, Miro, Figma, Monday.com, Loom, Slack Workflows, Jira, Mural, Atlassian, Asana, Redmine, Discord
Security & Compliance: Gdpr, Data Security Protocols, Multi-layer Security Architecture, Audit Logging
Languages
Macedonian
NativeEnglish
AdvancedCroatian
AdvancedSerbian
AdvancedBulgarian
Intermediate ...and 1 more
Education
Oct 2015 - Jun 2020
State University of Tetova
Business Administration and Management · Tetovo, North Macedonia
Oct 2015 - Jun 2016
EM Strasbourg Business University
Dual Executive MBA · Strasbourg, France
Oct 2014 - Jun 2015
University of York
Executive MBA · York, United Kingdom
...and 2 more
Certifications & licenses
MBA Program LEADER
Ivey Business School
Agile Project Management
Development Volunteer Bujrum Center NGO
Certificate in Event Management
Certificate in Leadership & Management
NGO International Volunteer
Leadership - Foundational Principles
Harvard BOARDMEMBER ( Management ) Business School Online WOMENINTECH - MACEDONIA
PMP Intensive Preparatory Course
Certified most impactful full chapter
Product Manager Certification
Center for Intercultural Dialogue
Project Manager - PMP
Semos Education
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