Aleksandar K.
Product Owner, Product Manager
Experience
Product Owner, Product Manager
Interactive Solutions
- Acted as the link between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap
- Owned the product roadmap and met 95% of all feature deadlines by proactively identifying and migrating any engineering roadblocks
- Encountered more open and transparent communication between executive stakeholders, engineering, and marketing, resulting in an almost 20% percent annual increase in the pace of the feature development life-cycle
- Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to engineering resulting in hitting 95% of the product goals defined at the start of the year
- Identified product gaps in Google Analytics and led the build of new features across engineering and design
- Building business logic for online products
- Contacting and coordinating API providers
- Creating high-quality stories for the Development team with detailed and clear explanations
- Final testing before product release
- Project owner of 2 projects launched on the USA market
- Social media research professional
- Brand protection
Private Startup
- Giant human balls for walking on water - 2m in diameter
- Dedicated webpage, blog, and social media accounts
- Positioned between the two most popular local beach lounge bars
- Promoted by one of the biggest companies in MK, Bimilk, with custom branding
- Equipment was bought by T-Mobile after the season and used in an expensive video advertisement
Private Startup
- One of the first online shops in my country
- Over 5000 products offer
- Over 10 000 clients in 4 months in a very limited market
- Unique web design and product presentation
- Direct API connections with the biggest importers in the country
- Minimum investment-maximum offer philosophy
- Minimal operating cost, just a connection between the product and the buyer
Head of IT Department, System Administrator
Metropol Lake Resort
PMS project manager (integrated property management system)
Bank certificates and bank transaction software coordinator
Development organizer for the custom software applications used in the hotel
Technical support and training for the employees
Main database server admin
EONA Pay TV (smart rooms) system admin (SI3000)
Network admin for over 100 computers and additional equipment
Support for over 15 POS (Points of sale)
Admin of the security system for video monitoring (over 150 cameras)
Admin of K&P climatization system for the buildings
Engineering the internal network infrastructure (Optic, LAN, LON)
WEB page admin ([link]
RADIUS server administrator (Mikrotik technology antennas)
Involved in high-level technical support for more than 17 state presidents protocols, worldwide celebrities, NATO events with high-level security, and many international organizations
Responsible for implementing cameras, Wi-Fi, optical cabling, remote access, and coordination of the reservation system and storage logistics when Hotel Fersped – Mavrovo was acquired in 2017
System Administrator, Software Implementation
Jongis Computer Center
- Stakeholders negotiator for the Hospitality software development
- Training customers for specific software applications
- Software implementation for VIP users (middle and big companies)
- Technical support for VIP users (middle and big companies)
- Network infrastructure consultant for VIP users (middle and big companies)
- Assembled over 2500 custom computers
- Assembled over 50 custom servers
- Official company webpage admin
- Sales manager for specific products
Summary
I am a results-driven Product Owner and Product Manager with extensive experience bridging product, IT, and sales teams. Over the years I have successfully planned product roadmaps, accelerated feature development, and elevated online offerings while keeping a keen eye on customer needs. I have also managed high-profile IT projects for hospitality and diverse tech startups, ensuring clear communication and efficient execution from conception to release.
My strong technical background is bolstered by hands-on work as a system administrator and software implementation expert. I excel at coordinating cross-functional teams, identifying gaps in analytics, and delivering measurable improvements in product performance and market presence.
Languages
Education
St. Kliment Ohridski
Tourism and Hospitality · Bitola, North Macedonia
St. Kliment Ohridski
Ohrid, North Macedonia
Certifications & licenses
Agile Certified Practitioner (PMI-ACP)®
Project Management Institute PMI
Agile Scrum Foundation
Agile Scrum Master
Certificate - Officer For Data Protection
Certificate Si3000 MHS / MDS – Multimedia Hospitality Solution
Certificate Dzlp
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