Ivona G.

Head of QA

Skopje, North Macedonia

Experience

Jan 2020 - Dec 2024
5 years

Head of QA

Allocate / RLDatix

  • Member of CTO leadership team; responsible for portfolio delivery assurance, quality strategy, and enterprise governance across multiple SaaS products.
  • Led a 50+ QA team across EU, UK, and APAC, coaching project leads and fostering high performance.
  • Delivered CRO & Life Sciences digital transformation programs (NHS, NHSP, NSWH, Region H) including end-to-end planning, UAT facilitation, and executive stakeholder briefings.
  • Implemented enterprise-level dashboards and KPIs to monitor portfolio health and drive outcome-based delivery.
  • Established quality governance frameworks and post-mortem practices to enable continuous improvement and lessons learned.
  • Recognized with CEO Impact Award for orchestrating transformative delivery processes using live data and innovative team structures.
Jan 2019 - Dec 2020
2 years

Quality & Delivery Manager

Allocate / RLDatix

  • Directed cross-functional teams within Agile Release Trains, aligning delivery milestones with strategic objectives.
  • Introduced quality gates, Definition of Done, and enterprise delivery rituals to standardize program execution.
  • Partnered with Project Leaders to identify and resolve blockers, optimize workflows, and enhance stakeholder alignment.
  • Achieved measurable improvement in delivery timelines and client satisfaction across Life Sciences and enterprise projects.
Jan 2018 - Dec 2019
2 years

QA Manager - NHSP Project

Allocate / RLDatix

  • Managed Product Success Team (Product Owners, QA, Support) for NHS Professionals, ensuring successful delivery of bespoke releases.
  • Acted as primary liaison to NHSP executives, overseeing release sign-offs, live demonstrations, and executive reporting.
  • Designed and executed bespoke quality and release strategy, approved by NHS leadership.
Jan 2017 - Dec 2018
2 years

Product Owner & Chapter Lead

Allocate / RLDatix

  • Prioritized and aligned multi-region NHS customer requirements with internal engineering capacity.
  • Mentored junior Product Owners and contributed to roadmap planning, executive updates, and strategic delivery decisions.
  • Enabled cross-team alignment for mission-critical Life Sciences software releases.
Jan 2008 - Dec 2017
10 years

Senior QA Roles

Allocate / RLDatix & Seavus (Quinshift)

  • Delivered QA strategy and business analysis for key clients including NHS, Vendavo, and Scania.
  • Introduced innovative quality processes, reducing defects and increasing team efficiency.
  • Mentored QA engineers, drove continuous improvement, and implemented enterprise delivery standards.
Jan 2003 - Dec 2008
6 years

Project Coordinator & Translator

British Embassy & NGOs

  • Delivered training and digital solutions for NGO and government projects in the UK & Macedonia.
  • Key contributor to British Embassy-led digital transformation initiatives, building foundation skills in portfolio and program coordination.

Summary

Visionary enterprise transformation and software delivery leader with 15+ years of global experience, driving strategic digital initiatives, portfolio management, and business transformation across healthcare, Life Sciences, and enterprise technology. Recognized for enabling cross-functional alignment, integrating AI-driven solutions, and delivering measurable outcomes through strategic program and portfolio leadership. Proven expertise in managing high-value Life Sciences projects (NHS, NHSP, NSWH, Region H), shaping enterprise delivery governance, and mentoring teams for sustainable capability building.

Key strengths include enterprise program delivery, stakeholder engagement, change management, EPMO alignment, and executive communication.

Languages

Croatian
Native
English
Advanced
Macedonian
Advanced
Serbian
Advanced
German
Elementary
...and 1 more

Education

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MSc · Software Project Management

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MBA Candidate (in progress) · Strategic Human Resource Management

Certifications & licenses

AWS Certified Cloud Practitioner

Certified Hiring Manager

Certified Scrum Product Owner

Certified Six Sigma Black Belt

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