Andrew Longe - Service Manager

Q: Where is Andrew based?

Andrew is based in Kloten, Switzerland and can operate in on-site , hybrid , and remote work models.

Q: What languages does Andrew speak?

Andrew speaks the following languages: English (Native), German (Advanced) .

Q: How many years of experience does Andrew have?

Andrew has at least 14 years of experience. During this time, Andrew has worked in at least 6 different roles and for 6 different companies . The average length of individual experience is 2 years and 4 months . Note that Andrew may not have shared all experience and actually has more experience.

Q: What is Andrew's latest experience?

Andrew's most recent position is Service Manager - Testing at Takeda Pharmaceutical International AG .

Q: What companies has Andrew worked for in recent years?

In recent years, Andrew has worked for Takeda Pharmaceutical International AG .

Q: Which industries is Andrew most experienced in?

Andrew is most experienced in industries like Pharmaceutical , Banking and Finance , and Telecommunication . Andrew also has some experience in Insurance and Biotechnology .

Q: Which business areas is Andrew most experienced in?

Andrew is most experienced in business areas like Quality Assurance (QA) , Project Management , and Information Technology (IT) . Andrew also has some experience in Finance and Supply Chain Management .

Q: Which industries has Andrew worked in recently?

Andrew has recently worked in industries like Pharmaceutical .

Q: Which business areas has Andrew worked in recently?

Andrew has recently worked in business areas like Information Technology (IT) , Project Management , and Quality Assurance (QA) .

Recommended expert

Kloten, Switzerland

Experience

Sep 2020 - Present

5 years 6 months

Service Manager - Testing

Takeda Pharmaceutical International AG

Managing the Testing services for the Global IT Testing Centre of Excellence (TCoE) team, which is responsible for managing and supporting the Product & Project Testing Workstreams on various Regional Projects, especially in Pharmacovigilance, Digital Supply Chain, Clinical Practice and R&D, etc.
Managing Client relationships, escalations and continuing to grow the project services globally, while also driving the testing efforts on Takeda’s AI, DevOps, Agile, and Digital projects.
Led the implementation of a Quality Management System (QMS), ensuring compliance with GCP, GMP, and Swiss and EU regulations, resulting in a huge improvement in audit readiness.
Overseeing projects for systems including ERP, EDGE, SAP ECC, SAP Transportation Management, S/4 HANA migration etc.
Led an AI/ML PoC for AI implementation.
Led a cross-functional team to ensure compliance with MDR, FDA regulatory guidelines and achieved successful project deliveries.
Led and managed change management and communication for TCoE, keeping the Takeda organisation informed of change communication and practices, including presentations to various stakeholders.
Ensuring TCoE outsource vendor resources adhere to regulatory, compliance and quality system standards and practices for GxP & non-GxP System Development Life Cycle (SDLC) including aSDLC and TCoE Global Standards.
Translated the product vision, strategy and requirements into backlog items, which were prioritised based on potential business impact and customer value.

Feb 2020 - Sep 2020

8 months

Head of Quality Management & Testing

Fides Treasury Services AG

Reported directly to the Chief Technology Officer (CTO).
Managed Testing, Quality, Release management, DR Concept, Technical Incident Management, etc.
Developed and managed strategies for testing and quality management of Swift messaging and various payment systems.
Ensured company compliance with financial regulations, policies, and procedures.
Responsible for Change Control Board (CCB) as the quality gate with Go / No-Go decisions on release deployment.

Apr 2018 - Apr 2019

1 year 1 month

Senior Test Manager

Zurich Insurance

Managed the testing for the migration from SAP BO/BI to a new web-based reporting solution.
Managed the testing of the data migration from North American CRM (Salesforce) to a new CRM application (Qlik) based in Switzerland.
Planned and coordinated the User Acceptance Testing (UAT) with business users/testers in multiple countries across continents.
Maintained testing in TFS.

Oct 2013 - Jan 2018

4 years 4 months

Project Manager

Credit Suisse via Wipro

Organized and planned entire testing activities for the program/project.
Managed planning, budget control and recruitment of resources.
Defined and implemented quality and testing strategies to optimise delivery schedules.
Managed various projects in areas including LECH, Tax, AEI, Financial Regulatory Reporting, Payments, IFRS 9, Credit Risk, exposure calculation, WealthManager, GAP analysis, Trading, Business transaction store, etc.
Led the testing for a wealth management project on the Temenos T24 platform.
Managed and mentored testers in both onsite and offshore locations.

Apr 2012 - Nov 2012

8 months

Validation & Verification Team Lead

Tecan Schweiz AG

Led V&V activities around SOP, CAPA, GMP, regulatory, and quality management.
Conducted computer system validation (CSV) and participated in Issue Review Board (IRB) meetings for CAPA review.
Led the team to ensure compliance with FDA regulatory guidelines.
Reviewed procedures and compliance for ISO 9001, ISO 13485, ISO 62304, and ISO 14971.
Reviewed and enhanced the Standard Operating Procedures (SOPs) as part of the SOP program.
Conducted risk assessment, 21 CFR Part 11 and Part 820 assessment, security assessment, and documented as per GAMP 5 guidelines.
Emphasized CSV, instrument/equipment validation, cleaning and process validation.

Sep 2009 - Nov 2011

2 years 3 months

Test Analyst

Sunrise Communications AG

Analyzed project scope and design specifications and created the respective test plans.
Coordinated test teams for large and small projects with onsite and offshore resources.
Coordinated user acceptance tests (UAT).
Conducted SAP project testing for Order, Transportation and Warehouse Management.

Validation and Verification Engineer

Roche Diagnostics AG

Ensured compliance to 21 CFR Part 11 and Part 820.
Coordinated and planned testing activities to ensure compliance with FDA regulatory guidelines and good practice guidance (GMP).
Performed computer system validation (CSV) for FDA compliance.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Pharmaceutical (5.5 years), Banking and Finance (5 years), Telecommunication (2 years), Insurance (1 year), and Biotechnology (0.5 years).

Pharmaceutical

Banking and Finance

Telecommunication

Insurance

Biotechnology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Quality Assurance (14 years), Project Management (9.5 years), Information Technology (9 years), Finance (4.5 years), and Supply Chain Management (2 years).

Quality Assurance

Project Management

Information Technology

Finance

Supply Chain Management

Summary

Experienced IT Professional with over 17 years of experience in various industries, with excellent communication skills

Skills

A Results-driven Professional With A Demonstrated History Of Working Across Diverse Industries, Including Pharma, Financial, And Biotech.
Leadership Expertise: Proven Ability To Lead Cross-functional Teams, Fostering Collaboration And Driving Project Success, Including Leading Highly Regulated Product Development Projects And An Ai/ml Poc.
Agile Methodologies: Extensive Experience Implementing Agile Practices, Resulting In Improved Project Delivery Times And Team Efficiency. Safe Certified.
Quality Assurance: Strong Background In Qa Processes, Ensuring High-quality Software Products Through Effective Testing Strategies.
Project Management: Skilled In Managing Multiple Projects Simultaneously, Aligning With Business Goals, Stakeholder Expectations, And Budgeting.
Product Management: Experience In Defining Product Vision And Roadmap, Prioritizing Features Based On Customer Feedback And Market Analysis.
Tools: Hp Alm, Sql, Pl-sql, Ai/ml
Applications: Ms Office, Sap, Sharepoint, Servicenow, Tosca, Enterprise Architect, Uml, Qtest, Jira/kanban
Development Environment: Vb, .Net, Unix, Linux, Oracle, Weblogic, C#, Java, Html, Xml, Python

Languages

English

Native

German

Advanced

Education

University of Benin

Bachelor of Science, Honours · Business Administration · Benin City, Nigeria

University of Salford

Master of Science · Procurement, Logistics and Supply Chain Management · Salford, United Kingdom

Certifications & licenses

ISEB/ISTQB

MCSE

Operational Excellence SAFe Scrum Master

PMI Software Project Management

Prompt Engineering

SAFe Agilist

SAFe Product Owner / Product Manager

Six Sigma Foundations Compliance & Risk CRM

Profile

Created

November 2025

Last Update

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Andrew based?

Andrew is based in Kloten, Switzerland and can operate in on-site, hybrid, and remote work models.

What languages does Andrew speak?

Andrew speaks the following languages: English (Native), German (Advanced).

How many years of experience does Andrew have?

Andrew has at least 14 years of experience. During this time, Andrew has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 2 years and 4 months. Note that Andrew may not have shared all experience and actually has more experience.

What roles would Andrew be best suited for?

Based on recent experience, Andrew would be well-suited for roles such as: Service Manager - Testing, Head of Quality Management & Testing, Senior Test Manager.

What is Andrew's latest experience?

Andrew's most recent position is Service Manager - Testing at Takeda Pharmaceutical International AG.

What companies has Andrew worked for in recent years?

In recent years, Andrew has worked for Takeda Pharmaceutical International AG.

Which industries is Andrew most experienced in?

Andrew is most experienced in industries like Pharmaceutical, Banking and Finance, and Telecommunication. Andrew also has some experience in Insurance and Biotechnology.

Which business areas is Andrew most experienced in?

Andrew is most experienced in business areas like Quality Assurance (QA), Project Management, and Information Technology (IT). Andrew also has some experience in Finance and Supply Chain Management.

Which industries has Andrew worked in recently?

Andrew has recently worked in industries like Pharmaceutical.

Which business areas has Andrew worked in recently?

Andrew has recently worked in business areas like Information Technology (IT), Project Management, and Quality Assurance (QA).

What is Andrew's education?

Andrew holds a Master in Procurement, Logistics and Supply Chain Management from University of Salford and a Bachelor in Business Administration from University of Benin.

Does Andrew have any certificates?

Andrew has 8 certificates. Among them, these include: ISEB/ISTQB, MCSE, and Operational Excellence SAFe Scrum Master.

What is the availability of Andrew?

Andrew is immediately available full-time for suitable projects.

What is the rate of Andrew?

Andrew's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.