Barbara Martin
Project Coordination and Business Analysis
Project Coordination and Business Analysis
Versicherungskammer Bayern
Analysis and preparation for implementing a use case for online damage reporting by customers in self-service / implementation of an online application for recording and settling claims by distribution partners
- Stakeholder management
- Coordination between business and IT team
- Conceptualization and documentation of requirements
- Creation of technical specifications for IT development
- Design of a comprehensive claim creation process
- Reporting to various committees and stakeholders
- Process modeling
- Milestone planning
- Facilitation of requirements workshops
Product Owner and Project Manager
Federal Office for Migration and Refugees (Freelance)
Led a 20-member team to digitize administrative processes. Designed agile workflows, facilitated workshops and created technical specifications. Successfully managed complex dependencies and stakeholder interests in a cross-agency IT project.
- Coordination between business and IT team
- SPOC for government clients and internal departments
- Management of requirements engineering
- Planning, organizing and communicating new releases
- Aligning and documenting requirements
- Creating release documentation, customer information and test specifications
- Participating in testing and acceptance processes
- 1st & 2nd level support for end users
- Implementing accessibility requirements
- Facilitating planning and requirements workshops
- Designing agile processes (using Scrum)
Product Owner B2B Selfcare
Telefonica Germany / O2 (Freelance)
Developed a self-care customer portal for B2B clients as part of an international IT transformation project to improve system reliability, enhance customer satisfaction and speed up innovation.
- Coordination between business and external IT service provider
- Requirements and resource planning
- Refining the product vision and story mapping
- Defining and aligning requirements
- Managing dependencies with other domains
- Facilitating requirements workshops
- Reporting to program management
- Conflict management
- Stakeholder management
- Close collaboration with international teams and addressing multicultural needs throughout the project
Product Owner Mobile
congstar / Telekom Deutschland (via TCP GmbH)
Agile development of the mobile product portfolio. Product ownership with focus on the central order management system. Oversaw optimization of communication templates for customer interactions in close cooperation with departments and stakeholders. Introduced efficient processes to meet regulatory requirements (Telecommunications Act amendment 2021).
- Product Owner for a distributed Scrum team
- Ownership of the product backlog
- Designing and developing new features
- Facilitating requirements workshops
- Prioritizing features with other domains and stakeholders
- Process modeling
- Coordinating initiatives with domain experts
- Managing the development of communication templates, content optimization & approval processes to ensure consistent and targeted customer communication
Personal development and coaching
Product Owner and Project Manager
Münchener Hypothekenbank (Freelance)
Successfully rolled out an internal application for commercial real estate financing / challenge to modernize and digitize established manual processes while ensuring user acceptance.
- Designing agile workflows
- Creating product vision and roadmap
- Defining MVPs
- Cross-department prioritization of business requirements
- Defining user stories with clear acceptance criteria
- Planning and organizing rollout phases
- Conducting feedback sessions and user interviews
- Facilitating requirements and prioritization workshops
- Coaching the agile team / promoting agile values
- Promoting a lean-agile mindset
- Supporting agile transformation
- Stakeholder management at executive level
Management and Projects
insendo GmbH
Requirements Analysis and Product Owner - Mobile Networking App
insendo GmbH
Analyzed and documented business requirements for a mobile networking app for event participants in an agile setting.
- Conducting interviews and aligning with clients
- Capturing and analyzing requirements
- Acting as liaison to developers
Agile Coaching and Quality Assurance (QAP)
A Bavarian Automaker (via Pentasys AG)
Integrated different IT tools into a unified application for risk management at a Bavarian automaker.
- Analyzing the current agile practices
- Advising project leadership
- Conducting and facilitating workshops and reviews
- Defining and monitoring quality assurance measures
Project Management - Online Banking
A Digital Direct Bank (via Pentasys AG)
Expanded the online portfolio of a digital direct bank in Prague. International large-scale project: DE / FR / CZE
- Project management for front-end and middleware development subproject (planning, control, reporting)
- Advising and supporting the client project manager
- Communication with program participants
- Connecting teams in Nuremberg and the Czech Republic
- Stakeholder management
- Organizing cross-location collaboration with business owners and agile (offshore) teams
Coordination of Requirements Analysis - Securities Trading
A Digital Direct Bank (via Pentasys AG)
Developed an online platform for trading securities at a digital direct bank for two sister banks within the group. International large-scale project: DE / FR / IT
- Team building and process design for agile working
- Aligning interfaces between teams
- Communication with management and stakeholders
- Structuring requirements (product catalog)
- Writing and prioritizing user stories
- Training and preparation of future product owners
- Scrum Master for internationally distributed teams
Requirements Analysis - SEPA Implementation
A Financial Service Provider of the Cooperative Financial Network (via Steria Mummert Consulting AG)
Implemented legal regulations for direct debits and transfers in the payment systems of a cooperative financial network service provider.
- Analysis of legal requirements
- Creating product documentation
- Process documentation
- Clarifying tasks with product management and specialists
- Aligning and defining interfaces
Software Testing - Capital Gains Tax
A German Securities Transaction Bank (via Steria Mummert Consulting AG)
Provided business support during software testing of newly implemented capital gains tax features at a German securities transaction bank.
- Creating test scenarios
- Analyzing test results
- Coordinating with business contacts
- Organizing cross-location communication between client and development project
Business Analysis | Scrum Introduction – Capital Gains Tax
Steria Mummert Consulting AG
Developed a standard software to meet the legal requirements of capital gains tax in close coordination with clients. Piloted and introduced Scrum in collaboration with external coaches.
- Designing and testing transaction data and assessment bases
- Coordinating and prioritizing business requirements
- Introducing roles and processes within the Scrum framework
- Transferring agile knowledge and experience to other project teams
- Business analysis and documentation in the area of securities transactions and corporate actions
- Designing and executing functional and integration tests
- Organizing and facilitating client workshops
Project Manager | Multi-Project Management
A Savings Bank
Established a central project management function at a savings bank
- Managing the overall project portfolio
- Creating annual project plans
- Leading projects
- Organizing and facilitating steering committee meetings
- Coordinating pilot projects with external consultants
- Introducing standards, roles and processes
- Establishing enterprise-wide project portfolio management
With over 15 years of experience in IT project management, agile product management & requirements engineering, I support companies & authorities in developing efficient digital solutions that simplify processes and deliver sustainable results. I speak the language of business & IT and promote effective collaboration among all project stakeholders through clear communication, structured processes & transparent roadmaps for smooth operations and better outcomes.
committed, reliable, empathetic, structured and solution-oriented
VWA
Business Administrator · Computer Science
IHK
Bank Clerk
CSM Certified Scrum Master
Coach Society of NLP
IREB CPRE-FL Professional for Requirements Engineering
ISTQB-FL Software Tester
ITIL 4 Foundation in IT Service Management
NLP Master Society of NLP
PSPO I Professional Scrum Product Owner
Project Manager ibo GmbH
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