Ye fung Tchen
Agile Program Manager & Agile Coach
Experience
Aug 2022 - Dec 2024
2 years 5 monthsAgile Program Manager & Agile Coach
DB InfraGO AG
- Continuously supporting the transformation project to establish cross-functional teams
- Clearly defining milestones considering various project dependencies
- Jira and Confluence project administration
- Requirements management
- Creating, customizing, and tracking project plans and timelines within the project life cycle
- Creating full transparency for all stakeholders
- Coaching project managers and participants, including preparing and running workshops
- Onboarding new project team members, including in Jira
Oct 2020 - Aug 2022
1 year 11 monthsAgile Project Management & Interim Requirements Engineer
R+V Versicherung AG
- Reviewing and analyzing data sources for digital transformation
- Coaching project managers and other stakeholders in agile, iterative ways of working
- 1:1 coaching of the head of IT
- Limiting escalations and resolving conflicts within a team
- Comprehensive stakeholder management
- Requirements engineering and project management for the transformation project on an interim basis
- Gathering requirements and capturing them in user stories
- Requirements analysis and identifying dependencies and conflicts
- Preparing and delivering training through remote workshop series
- Documenting agile best practices for individual use by each team and project situation ("Agile Toolbox")
- Supporting Atlassian environment administration, validating and implementing new plugins, system clean-ups
- Conducting Jira training and creating user guides
Jan 2020 - Nov 2020
11 monthsScrum Master & Project Manager
ZF Friedrichshafen AG
- Covering for a long-term sick leave
- Identifying and coordinating with various stakeholders within the group
- Supporting the five-person development team with impediments
- Switching from daily stand-ups to twice-weekly meetings to ensure smooth communication
Nov 2019 - Mar 2020
5 monthsInterim CTO & Product Owner
E-Health Evolutions GmbH
- Reviewing and improving the architecture proposal from the nearshoring service provider
- Gathering requirements for the MVP and helping create user stories
- Acting as product owner with a focus on couple therapy
- Setting up Scrum events and processes for the four-person development team to iteratively develop the MVP
- Raising awareness of medical device regulation among all stakeholders
- Stakeholder management with psychotherapy experts, management, and investors
- Explaining technical concepts to stakeholders and management, especially regarding data science integration
- Presenting the revised technical architecture
Mar 2019 - Sep 2022
3 years 7 monthsLead PMO & Scrum Master/Product Owner
Vitagroup AG
- Synchronizing Jira projects in coordination with stakeholders to ensure smooth billing of hours per project
- Primary contact for all Atlassian topics (plugins, automation, etc.)
- Using ScriptRunner and Groovy
- Enhancing Jira and Confluence
- Building a knowledge base with manuals and how-tos
- Configuring projects, boards, and filters
- Integrating various plugins (XRay, TEMPO, XPorter, Ativo, Agile Hive, BigPicture, etc.)
- Setting up a service desk team and integrating Jira Service Management
- Documenting Jira customizations and creating user guides
- Advancing the medical-device regulation process (downstream Kanban system)
- Providing direct Jira support for the SORMAS team (pandemic management solution) for quick response to internal and external stakeholders (Ministry of Health/Federal Government)
- Serving as interim Scrum Master and requirements engineer to build agile structures and collect requirements in the new SORMAS team, including handover
- Controlling billed projects using the PMO dashboard to overview the current project status
- Interim product owner role (maternity cover)
- Project management, assistance, and business analysis for ZF Friedrichshafen AG in the Aftermarket Division
- Product owner responsibilities
- Country-specific business analysis for e-commerce features in the product catalog
- Conducting various ticket analyses in the Jira system of the Aftermarket Division
- Establishing the PMO, interim project management, and process consulting for Gemini PharmChem Mannheim GmbH focused on GMP implementation (€3M+ project budget)
- Process consulting and optimization for Emo Trans GmbH (Filderstadt, logistics company)
- Jira administrator for internal projects at KLQC IT GmbH (Jira Cloud instance)
Jan 2018 - Present
8 years 1 monthMarketing Campaign Lead
Augusta Beautyclinic
- Managed two brand image campaigns focusing on building customer trust and SEA
- Increased conversions
Skills
- 7+ Years Of Experience As An Agile Coach, Scrum Master, And Requirements Engineer In International Agile Software Teams; Additional Experience As A Project And Program Manager With Team And Product Responsibility In An Agile Organizational Environment
- Hands-on Experience With Safe (Certified Safe Product Owner), Pspo Ii (Professional Scrum Product Owner Ii) And Scrum (Scrum.org Psm1 Certified)
- Excellent Communication Skills
- Successful Leadership Of Parallel Project Teams Of Up To 15 People Each
- Strong Expertise In Atlassian Jira And Confluence
- Experience With Web Development Frameworks (React, Javascript, Bootstrap), Containerization (Docker), Angular & Github, Scriptrunner & Groovy
- Willingness To Adapt And Implement New Methods & Processes
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryChinese
ElementaryEducation
Sep 2014 - Aug 2018
University of Mannheim
Bachelor of Science · Business Administration · Mannheim, Germany
Certifications & licenses
Certified SAFe Product Owner
PSM1
scrum.org
Professional Scrum Product Owner II
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
Artur Schmalz
Marketing Consultant // Strategy & Campaigning
View Profile
Ebru Ataman
Product Operations Manager, Media Operations & Growth, Global Marketing
View Profile
Timo Daedrich
External E-Commerce and Online Shop Consultant
View Profile
Tony Stubenrauch
Interim Digital Excellence Manager
View Profile
Samet Polat
Technical Product Owner & Rollout Manager
View Profile
Anett Kriska
CRM System Implementation Project Lead Microsoft Dynamics 365, Freelance
View Profile
Barbara Freund
Project Lead – Roll-out Brand Relaunch (Implementation Phase)
View Profile
André Ullmann
RTE / Agile Coach / Full SAFe Consultant
View Profile
Michael Pelz
Interim Manager | Initiator
View Profile
Christian Hildebrandt
Senior Business Consultant and Instore TV Ads Project Manager
View Profile
Thomas Donath
Interim Management / Project Management
View Profile
Lars Jurischka
Project Manager & Data Privacy/Compliance Manager
View Profile
Philipp Freiberg
Project Manager & Marketing Manager
View Profile
Frank Fischer
Interim Business Analyst
View Profile
Sabine Pröpsting
Online Acquisition Manager & UX Designer
View Profile
Kerstin Burgen
Reporting and Analytics for HR
View Profile
Tim Knebel
Online & Performance Marketing
View Profile
Maike Petersen
Interim Head of Marketing
View Profile
Michael Henze
Agile Coach
View Profile
René Pfisterer
Founder and CEO
View Profile
Ronald Foerster
IT Consultant & Continuing Education
View Profile
Tom Gufler
Digitalization Consultant
View Profile
Renate Frank
Participant MBAI® Program – Leaders of AI
View Profile
Thomas Büdinger
Agile Coach & Senior Scrum Master
View Profile
Malte Lohrberg
Digital Generalist and Consultant
View Profile
Christiane Neher
Management Consultant
View Profile
Gabriele Caracausi
Startup Mentor and Technical Advisor (Volunteer)
View Profile
Sahra Hainke
Interim B2B Product Management
View Profile
Marleen Kertscher
Atlassian Specialist E2E Processes
View Profile
Jens Hagemeyer-lee
#52 Test Manager in the Field of Safety-Critical Infrastructure
View Profile
