Recommended expert
Thomas Donath
Interim Management / Project Management
Experience
Sep 2018 - Present
7 years 5 monthsGermany
Interim Management / Project Management
Freelancer
- design and integration of complex applications based on market- and segment-specific customer journeys
- end-to-end project management from software/process design to rollout
- stakeholder management and requirements engineering
- business and process analysis
- business strategy and development
- UI/UX design and management
- accessibility according to WCAG 2.0 and BITV 2.0
- CRM/CMS integration and digital marketing management
- design thinking and software integration management
- Kanban, Scrum and agile methods
- design, development and integration of marketing experience platforms and marketing planning platforms
- definition of customer journeys and conversion optimization
Sep 2008 - Aug 2018
10 yearsHamburg, Germany
Managing Partner / Business Owner / Project Owner
zoommail GmbH
- design and implementation of the CRM and dialog marketing software zoommail Profiler for personalized mass dialogues via email, SMS or messaging
- product launch of zoommail and customer acquisition
- customer consulting in CRM and digital marketing
- project management and services for campaigns
- managing the company and leading the team
- analysis of customer potentials
- technical and graphical design of the application
- integration with external CRM systems and extension with social media links as well as fax, SMS and WhatsApp
- setting up accounts and processes for clients
- defining requirements and test management
- procurement of goods and services
- personnel and team management
Aug 2005 - Aug 2008
3 years 1 monthHamburg, Germany
Designer / Project Manager
Freelancer
- acquisition of clients, projects and partners; strategy, consulting, planning and execution of marketing measures
- customer acquisition and retention for Eismann (strategy and execution)
- B2B/B2C marketing for Johnson & Johnson, Idel Medical, HVV, S-Bahn Hamburg, HADAG, Cremer Group, Temix, ASV, Virbac Animal Health, BKK Mobil Oil, Island ProTravel, Island Tours
- analysis of customer potentials
- strategy development and consulting
- initiating and executing marketing partnerships, clearing
- planning and designing print and online media and digital applications
- planning and execution of B2B and B2C events
- procurement of services and hardware, production supervision
Apr 2000 - Jul 2005
5 years 4 monthsGermany
Managing Partner
TOK Donath Werbeagentur GmbH
- creative direction of the advertising agency; client, project and partner acquisition; strategy
- consulting, planning and execution of marketing measures
- subscription marketing strategy for Gong Verlag (TVdirekt, Gong+BiFu, die2, Herz für Tiere)
- advertising marketing strategy for Gong Verlag (TVdirekt, Gong+BiFu, die2, Herz für Tiere)
- customer acquisition and retention for Eismann, Quelle, Reise-Q., Küchen-Q (strategy and execution)
- B2B campaigns (electronic and traditional media) for Varta, Stiebel Eltron, TVdirekt
- strategy development and consulting
- initiating and executing marketing partnerships, clearing
- planning and design of print and online media and digital applications
- planning and execution of B2B and B2C events
- procurement of services and hardware, production supervision
Aug 1995 - Mar 2000
4 years 8 monthsGermany
Managing Partner
Donath's Design und Werbeagentur
- customer acquisition and retention for Imparat (strategy and execution)
- B2B/B2C marketing for Johnson & Johnson, Virbac Animal Health, EduScho, Casa Da Vinci/Korzilius
- analysis of customer potentials
- initiating and executing marketing partnerships, clearing
- planning and design of print and online media
- procurement of services and hardware, production supervision
Aug 1987 - Oct 1995
8 years 3 monthsGermany
Media Designer / Graphic Designer
Freelancer
- Prepress template maker / lithographer in various reproduction studios in Düsseldorf and Hamburg or in advertising agencies, e.g.: McCann Erickson, MSB+K, Grey, BBDO, Heye Direct, O&M Direct
Aug 1984 - Jul 1987
3 yearsGermany
Apprenticeship as Media Designer
Albert Bauer KG
- Job title in 1994: Prepress template maker, specializing in lithography
Summary
- professional and effective in developing and implementing complex marketing strategies, quick to learn new topics
- detailed knowledge and extensive experience in marketing and sales, B2B and B2C, strategic and operational
- strong technical affinity, trained in process understanding with ability to work closely across divisions
- quick execution of business strategies, open to innovations
- strong customer focus and building long-term business relationships
- experience in close collaboration with various stakeholders, including C-level
- personally a practical and entrepreneurial-minded generalist with many years of leadership experience
- creative and implementation-driven personality able to operate in a dynamic, innovative, performance-oriented environment
- high level of motivation, initiative, independence, dedication, perseverance, social and intercultural competence
- confident in leadership, presence, and presentation at all levels
- analytical and structured thinking to solve complex tasks
- self-starter mentality - independently identifying tasks
- high level of personal responsibility
- holistic, entrepreneurial marketing understanding of markets and business models
- strong flexibility, teamwork, and hands-on mentality as well as ability to manage conflicts constructively
- private: family, two children (born 2002 and 2005 - both studying abroad)
- sailing: RS700 skiff, catamarans or yachts
- passion for English sports cars of the 60s and 70s
- passion for jazz, modern art and architecture
Skills
Strategy & Development
- Positioning Of Brands And Product Portfolios
- Marketing And Business Analysis
- Launch And Image Campaigns For Companies, Brands, Product Lines And Products
- E-commerce Strategies, Campaigns And Analysis
- Competition And Sales Strategies, Marketing Processes
- Marketing Partnerships - Partner Identification, Planning And Execution
- Customer Acquisition And Retention Programs
- Promotions, Events, Pos And Trade Show Appearances
- Performance Marketing - Development And Implementation
- Digital Transformation - Processes And Actions
- Business Analytics
- Development Of (Digital) Product Ideas
- Close And Cross-departmental Collaboration Internally And Externally
- Business Owner In A Safe Context (Scaled Agile Framework) - Agile Processes / Scrum / Kanban, Devops, Lean Product Management, Requirements Engineering
- Organizing And Facilitating Workshops On Various Aspects Of It Development And Training, Marketing Processes
- Requirements Engineering, Stakeholder Management, Digital Transformation, Marketing Automation
- Business Analysis, Conversion Rate Optimization, Loyalty
- Agile And Classical Project Management For Software Products, Mobile And Web Apps, Saas, Product Management, Pricing
Customer Relationship Management
- Analysis, Recommendations And Optimization Of Crm Strategy
- Analysis And Optimization Of Automation Processes
- Setting Up And Executing Marketing Processes And Marketing Automation
Campaigns
- Strategy Development, Planning, Execution
- B2b And B2c, Planning And Execution
- Above-the-line, Below-the-line, Sales Promotion
- Print, Online, Social, Direct And Cross-media
- Image, Lead And Customer Acquisition, Retention And Reactivation
- Monitoring And Optimization To Achieve Kpis
Sales And Administration
- Acquisition Of New Customers, Projects And Partners
- Securing Sales And Marketing Partners, Cross-selling, Cross-marketing
- Budgeting
- Procurement Of Services, Hardware And Media
- Managing Employees, Internal And External Teams And Agencies
Brands, Corporate Design And Social Media
- Consulting For Companies, Parent And Sub-brands
- Brand Management
- Designing And Defining Style Guidelines / Corporate Design / Ci/cd
- Implementing And Rolling Out Corporate Design
- Ui/ux Design For Mobile And Web Apps
- Planning, Execution, Monitoring And Optimization Of Campaigns And Apps
- Budget And Media Planning
- Media Planning, Media Control, Campaign Analysis And Optimization, Reporting
- Design Thinking, Ui/ux Design, Graphic Design, Media Production
- Hands-on
- Release Management
Software
- Adobe Creative Suite (Photoshop, Indesign, Illustrator)
- Microsoft Office / Apple Office, Openoffice
- Filemaker, Mind Mapping Software
- Wordpress
- Crm And Cms Systems (E.g. Wordpress, Typo3, Drupal, Joomla)
- Zoommail Profiler (Dialog Marketing)
- Agile, Ms Teams, Jira, Confluence, Signavio
Languages
German
NativeEnglish
AdvancedEducation
Oct 1989 - Feb 1994
Fachhochschule Düsseldorf
Diploma in Design · Visual Communication · Düsseldorf, Germany
Aug 1984 - Jul 1987
Albert Bauer KG
Apprenticeship as Media Designer · Media Design · Hamburg, Germany
Hochschule Bremen
Master of Business Administration, Business Administration/Marketing · Business Administration/Marketing · Bremen, Germany
Certifications & licenses
SAFe Product Owner/Product Manager Course (4.6)
SAFE SCALED AGILE
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