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Thomas Donath

Interim Management / Project Management

Thomas Donath
Hamburg, Germany

Experience

Sep 2018 - Present
7 years 5 months
Germany

Interim Management / Project Management

Freelancer

  • design and integration of complex applications based on market- and segment-specific customer journeys
  • end-to-end project management from software/process design to rollout
  • stakeholder management and requirements engineering
  • business and process analysis
  • business strategy and development
  • UI/UX design and management
  • accessibility according to WCAG 2.0 and BITV 2.0
  • CRM/CMS integration and digital marketing management
  • design thinking and software integration management
  • Kanban, Scrum and agile methods
  • design, development and integration of marketing experience platforms and marketing planning platforms
  • definition of customer journeys and conversion optimization
Sep 2008 - Aug 2018
10 years
Hamburg, Germany

Managing Partner / Business Owner / Project Owner

zoommail GmbH

  • design and implementation of the CRM and dialog marketing software zoommail Profiler for personalized mass dialogues via email, SMS or messaging
  • product launch of zoommail and customer acquisition
  • customer consulting in CRM and digital marketing
  • project management and services for campaigns
  • managing the company and leading the team
  • analysis of customer potentials
  • technical and graphical design of the application
  • integration with external CRM systems and extension with social media links as well as fax, SMS and WhatsApp
  • setting up accounts and processes for clients
  • defining requirements and test management
  • procurement of goods and services
  • personnel and team management
Aug 2005 - Aug 2008
3 years 1 month
Hamburg, Germany

Designer / Project Manager

Freelancer

  • acquisition of clients, projects and partners; strategy, consulting, planning and execution of marketing measures
  • customer acquisition and retention for Eismann (strategy and execution)
  • B2B/B2C marketing for Johnson & Johnson, Idel Medical, HVV, S-Bahn Hamburg, HADAG, Cremer Group, Temix, ASV, Virbac Animal Health, BKK Mobil Oil, Island ProTravel, Island Tours
  • analysis of customer potentials
  • strategy development and consulting
  • initiating and executing marketing partnerships, clearing
  • planning and designing print and online media and digital applications
  • planning and execution of B2B and B2C events
  • procurement of services and hardware, production supervision
Apr 2000 - Jul 2005
5 years 4 months
Germany

Managing Partner

TOK Donath Werbeagentur GmbH

  • creative direction of the advertising agency; client, project and partner acquisition; strategy
  • consulting, planning and execution of marketing measures
  • subscription marketing strategy for Gong Verlag (TVdirekt, Gong+BiFu, die2, Herz für Tiere)
  • advertising marketing strategy for Gong Verlag (TVdirekt, Gong+BiFu, die2, Herz für Tiere)
  • customer acquisition and retention for Eismann, Quelle, Reise-Q., Küchen-Q (strategy and execution)
  • B2B campaigns (electronic and traditional media) for Varta, Stiebel Eltron, TVdirekt
  • strategy development and consulting
  • initiating and executing marketing partnerships, clearing
  • planning and design of print and online media and digital applications
  • planning and execution of B2B and B2C events
  • procurement of services and hardware, production supervision
Aug 1995 - Mar 2000
4 years 8 months
Germany

Managing Partner

Donath's Design und Werbeagentur

  • customer acquisition and retention for Imparat (strategy and execution)
  • B2B/B2C marketing for Johnson & Johnson, Virbac Animal Health, EduScho, Casa Da Vinci/Korzilius
  • analysis of customer potentials
  • initiating and executing marketing partnerships, clearing
  • planning and design of print and online media
  • procurement of services and hardware, production supervision
Aug 1987 - Oct 1995
8 years 3 months
Germany

Media Designer / Graphic Designer

Freelancer

  • Prepress template maker / lithographer in various reproduction studios in Düsseldorf and Hamburg or in advertising agencies, e.g.: McCann Erickson, MSB+K, Grey, BBDO, Heye Direct, O&M Direct
Aug 1984 - Jul 1987
3 years
Germany

Apprenticeship as Media Designer

Albert Bauer KG

  • Job title in 1994: Prepress template maker, specializing in lithography

Summary

  • professional and effective in developing and implementing complex marketing strategies, quick to learn new topics
  • detailed knowledge and extensive experience in marketing and sales, B2B and B2C, strategic and operational
  • strong technical affinity, trained in process understanding with ability to work closely across divisions
  • quick execution of business strategies, open to innovations
  • strong customer focus and building long-term business relationships
  • experience in close collaboration with various stakeholders, including C-level
  • personally a practical and entrepreneurial-minded generalist with many years of leadership experience
  • creative and implementation-driven personality able to operate in a dynamic, innovative, performance-oriented environment
  • high level of motivation, initiative, independence, dedication, perseverance, social and intercultural competence
  • confident in leadership, presence, and presentation at all levels
  • analytical and structured thinking to solve complex tasks
  • self-starter mentality - independently identifying tasks
  • high level of personal responsibility
  • holistic, entrepreneurial marketing understanding of markets and business models
  • strong flexibility, teamwork, and hands-on mentality as well as ability to manage conflicts constructively
  • private: family, two children (born 2002 and 2005 - both studying abroad)
  • sailing: RS700 skiff, catamarans or yachts
  • passion for English sports cars of the 60s and 70s
  • passion for jazz, modern art and architecture

Skills

Strategy & Development

  • Positioning Of Brands And Product Portfolios
  • Marketing And Business Analysis
  • Launch And Image Campaigns For Companies, Brands, Product Lines And Products
  • E-commerce Strategies, Campaigns And Analysis
  • Competition And Sales Strategies, Marketing Processes
  • Marketing Partnerships - Partner Identification, Planning And Execution
  • Customer Acquisition And Retention Programs
  • Promotions, Events, Pos And Trade Show Appearances
  • Performance Marketing - Development And Implementation
  • Digital Transformation - Processes And Actions
  • Business Analytics
  • Development Of (Digital) Product Ideas
  • Close And Cross-departmental Collaboration Internally And Externally
  • Business Owner In A Safe Context (Scaled Agile Framework) - Agile Processes / Scrum / Kanban, Devops, Lean Product Management, Requirements Engineering
  • Organizing And Facilitating Workshops On Various Aspects Of It Development And Training, Marketing Processes
  • Requirements Engineering, Stakeholder Management, Digital Transformation, Marketing Automation
  • Business Analysis, Conversion Rate Optimization, Loyalty
  • Agile And Classical Project Management For Software Products, Mobile And Web Apps, Saas, Product Management, Pricing

Customer Relationship Management

  • Analysis, Recommendations And Optimization Of Crm Strategy
  • Analysis And Optimization Of Automation Processes
  • Setting Up And Executing Marketing Processes And Marketing Automation

Campaigns

  • Strategy Development, Planning, Execution
  • B2b And B2c, Planning And Execution
  • Above-the-line, Below-the-line, Sales Promotion
  • Print, Online, Social, Direct And Cross-media
  • Image, Lead And Customer Acquisition, Retention And Reactivation
  • Monitoring And Optimization To Achieve Kpis

Sales And Administration

  • Acquisition Of New Customers, Projects And Partners
  • Securing Sales And Marketing Partners, Cross-selling, Cross-marketing
  • Budgeting
  • Procurement Of Services, Hardware And Media
  • Managing Employees, Internal And External Teams And Agencies

Brands, Corporate Design And Social Media

  • Consulting For Companies, Parent And Sub-brands
  • Brand Management
  • Designing And Defining Style Guidelines / Corporate Design / Ci/cd
  • Implementing And Rolling Out Corporate Design
  • Ui/ux Design For Mobile And Web Apps
  • Planning, Execution, Monitoring And Optimization Of Campaigns And Apps
  • Budget And Media Planning
  • Media Planning, Media Control, Campaign Analysis And Optimization, Reporting
  • Design Thinking, Ui/ux Design, Graphic Design, Media Production
  • Hands-on
  • Release Management

Software

  • Adobe Creative Suite (Photoshop, Indesign, Illustrator)
  • Microsoft Office / Apple Office, Openoffice
  • Filemaker, Mind Mapping Software
  • Wordpress
  • Crm And Cms Systems (E.g. Wordpress, Typo3, Drupal, Joomla)
  • Zoommail Profiler (Dialog Marketing)
  • Agile, Ms Teams, Jira, Confluence, Signavio

Languages

German
Native
English
Advanced

Education

Oct 1989 - Feb 1994

Fachhochschule Düsseldorf

Diploma in Design · Visual Communication · Düsseldorf, Germany

Aug 1984 - Jul 1987

Albert Bauer KG

Apprenticeship as Media Designer · Media Design · Hamburg, Germany

Hochschule Bremen

Master of Business Administration, Business Administration/Marketing · Business Administration/Marketing · Bremen, Germany

Certifications & licenses

SAFe Product Owner/Product Manager Course (4.6)

SAFE SCALED AGILE

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