Thore Von stürmer

Consultant, Epic Owner

Hamburg, Germany
Experience
May 2022 - Present
3 years 3 months

Consultant, Epic Owner

Telecommunications

  • Led multiple blueprinting teams in various domains (e.g., Customer Selfcare, Agent Care, API).
  • Responsible for partner processes via an API gateway in one of Europe’s largest transformation projects.
  • Blueprinting of functionalities.
  • Functional and technical definition, design, and detailed design of API processes.
  • Designing and creating acceptance test specifications.
  • Professional consulting and design of component development.
  • Coordinating and executing final acceptance tests before deployment and go-live.

Approach/Methods:

  • Requirements management.
  • BPMN.
  • Lean blueprinting.
  • Stakeholder management in an international project context.
Apr 2021 - May 2022
1 year 2 months

Consultant, Business Analyst

Insurance

  • Functional and technical design of in-/out-collection processes across multiple involved systems.
  • Development and visualization of finance processes.
  • Analysis and consulting for specifying new requirements based on a newly created business model.
  • Implementation of standard software for an insurance subsidiary ledger.
  • Integrating the roadmap into the SAFe framework.
  • Interface management.
  • Project controlling.
  • Management sparring with stakeholders.
  • Prioritizing new developments and presenting them in the QBR.
  • Developing reporting and quality measures.

Approach/Methods:

  • Conducting workshops.
  • Management sparring.
Jan 2020 - Mar 2021
1 year 3 months

Scrum Master, Consultant, Agile Coach

Financial Services

  • Implemented the SAFe framework in corporate IT with about 100 people.
  • Interface management.
  • Requirements management.
  • Coaching product owners.
  • Founded and initially supported CoPs (Communities of Practice).
  • Established processes and decision structures around the CoPs.
  • Workshops to sharpen the Agile CoP.
  • Facilitating SAFe ceremonies.
  • Evolving and adapting the SAFe framework to the client organization.
  • Developing an innovation process.
  • Management sparring with stakeholders.
  • Scrum Master for three development teams.
  • Built an Agile leadership team to improve agility in the company.
  • Developed workshops to introduce and deepen understanding of Scrum and SAFe.

Approach/Methods:

  • BPMN process visualization.
  • Stakeholder management.
  • Close collaboration with internal product owners and scrum masters.
  • Daily sparring sessions.
Aug 2019 - Dec 2019
5 months

Product Owner, Business Analyst, Coach, Consultant

Financial and Insurance Services Provider

  • Designed a new platform solution.
  • Requirements management, including refinement and change management.
  • Interface management.
  • Coordination with various business units and stakeholders.
  • Creating user stories.
  • Prioritizing features.

Approach/Methods:

  • Conducting workshops.
  • Stakeholder management.
  • Incident management.
Apr 2019 - May 2020
1 year 2 months

Project Manager, Consultant, Analyst

Manufacturing

  • Managed the setup of a manufacturing site for an international company in the production sector.
  • Coordinated funding applications.
  • Time and cost planning.
  • Managed various approval processes.
  • Created a ramp-up plan in cooperation with responsible parties.

Approach/Methods:

  • Stakeholder management.
  • Ongoing adjustment of project planning.
Jan 2018 - Jun 2018
6 months

Business Analyst, Consultant

Pharmaceuticals

  • Designed a solution for monitoring manufacturing processes.
  • Requirements analysis.
  • Writing user stories.
  • Project setup and support for the product owner.

Approach/Methods:

  • Workshops with customer stakeholders.
  • Developing a product vision and performing an environment analysis.
  • Documenting requirements and processes in Jira and Confluence.
  • Maintaining the product backlog and refinement.
Oct 2017 - Jun 2018
9 months

Business Analyst, Product Owner, Consultant

Insurance

  • Designed a policy management system for an insurance subsidiary.
  • Requirements analysis and management.
  • Refinement and change management.
  • Preparing master data.
  • Developing end-to-end processes.
  • Interface management.
  • Coordination with business units and stakeholders of the parent company.
  • Functional development of microservices in an SDA environment.
  • Writing user stories.
  • Prioritization and versioning.
  • Coaching the client-side product owner.

Approach/Methods:

  • Workshops with stakeholder business units.
  • Developing the product vision and environment analysis.
  • Documenting requirements and processes in Jira and Confluence.
  • Maintaining the product backlog and refinement.
  • Agile approach based on Scrum.
Feb 2017 - Dec 2017
11 months

Business Analyst, Product Owner, Consultant

Retail

  • Designed an app to support retail for boosting customer loyalty.
  • Assisted in idea development.
  • Requirements analysis and management.
  • Process development focusing on authentication and payment.
  • Design considering GDPR compliance.

Approach/Methods:

  • Customer workshops.
  • Developing a detailed concept.
  • Ongoing evaluation of development status with the customer.
  • Maintaining the product backlog and refinement.
  • Agile approach based on Scrum.
Jun 2016 - Feb 2017
9 months

Business Analyst, Consultant

IT

  • Created a market analysis and developed sales strategies and fields.
  • Consulting on spinning off a project into a new company.

Approach/Methods:

  • Regular workshops.
  • Developing a Business Model Canvas.
Mar 2016 - Jul 2018
2 years 5 months

Business Analyst, Product Owner, Overall Project Manager

Publishing

  • Advanced news apps as a licensed product for three publishing groups.
  • Product management.
  • Innovation management and digitalization strategy development.
  • Requirements management, including refinement and change management.
  • Interface management.
  • Managed clients as main contact under SLAs.
  • Budget planning and project controlling.
  • GDPR consulting.

Approach/Methods:

  • Cross-customer workshops.
  • Regular coordination with clients and other service providers.
  • Ongoing creation and adjustment of user stories in Jira.
  • Agile approach.
Feb 2016 - Mar 2018
2 years 2 months

Business Analyst, Consultant, Overall Project Manager

Vocational Training

  • Designed a vocational training platform.
  • Developed digitalization strategies for vocational training.
  • Requirements management, overall solution design, and release planning.
  • Overall project management, including budget planning and project controlling.
  • Consulting on founding a joint venture and supporting business plan development.
  • Developing a sales strategy.

Approach/Methods:

  • Customer workshops.
  • Developing a product vision.
  • Performing an environment analysis.
  • Creating the overall solution design.
  • Maintaining the product backlog and refinement.
  • Process analysis and visualization.
  • Project management based on Prince2.
  • Project audit of the development project.
Jun 2015 - Mar 2016
10 months

Consultant, Project Manager

Tourism

  • Advised a cruise industry association.
  • Mediated between stakeholders and political institutions.
  • Led international market research projects.

Approach/Methods:

  • Workshops with various stakeholders.
  • Project management based on Prince2.
  • Developing position papers.
Languages
German
Native
English
Advanced
Education
Oct 2017 - Jun 2018
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B.A. · Civil Law/Political Science · Germany

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