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Pouya Fakhari

Senior Project Manager

Pouya Fakhari
Hamburg, Germany

Experience

Jan 2024 - Apr 2025
1 year 4 months

Senior Project Manager

Circle K Deutschland GmbH

  • Steering the rebranding of more than 40 applications, over 300 user accounts, and over 150 group mailboxes
  • Coordinated with business units, key users, and technical providers for scheduling and implementation
  • Analyzed 12 audit findings, developed a transition roadmap, and executed all measures on time
  • Defined the new scope according to BSI guidelines
  • Supported auditor selection process and prepared status reports for BSI
  • Designed a new role model in SAP, aligned with management, and implemented it
  • Created and delivered target-group-oriented training for responsible specialists
  • Coordinated requirements with network architects, evaluated vendors, and supported contract conclusion
  • Managed pre-staging of 300 laptops including configuration management
  • Ensured accessibility of critical TotalEnergies applications via VNext / Workspace Access with authentication strategy using Yubikey and Microsoft Authenticator
  • Supported go-live while meeting compatibility, security, and availability requirements
  • Shifted from a big-bang to an iterative rollout model to reduce risk
  • Defined an IT-side on/offboarding process for dual identities (TotalEnergies & Circle K)
  • Ensured technical data integrity between Workday, Entra ID, and O365
  • Implemented SAP-JDE cost center logic for ServiceNow orders
  • Managed the change of company data in over 40 applications, including web portals, templates, and communication
  • Led the SEPA mandate changeover for more than 2000 customers
  • Oversaw SAP billing logic implementation through an external development team, including testing and go-live validation by 2025-01-01
  • Collected IT-related auditor queries, coordinated with internal stakeholders, and prepared response documentation
  • Planned and managed migration of 1200 TB of data between two M365 tenants
  • Ensured data integrity, access continuity, and minimal downtime across OneDrive, Teams, SharePoint, and mailboxes
  • Migrated data lake solutions (AWS & Databricks) in coordination with cloud architects and business units
  • Coordinated testing, bug fixes, and go-live in close collaboration with internal teams and external partners
Jan 2024 - Mar 2024
3 months

Senior Project Manager

  • Successfully rebranded 40 centrally (Paris) and locally (Berlin) operated applications within time and budget
  • Established project structure and milestone planning, prioritized tasks, and assigned efficiently to team members
  • Designed and implemented project controlling with regular budget, risk, and resource analyses
  • Prepared M365 data migration including clarification of technical prerequisites and coordination with internal IT teams
  • Created reports and management overviews for executives to support strategic decisions
  • Actively involved stakeholders in planning and tracking to increase transparency on status and decision needs
  • Documented the entire project lifecycle (scope, progress, lessons learned) for quality assurance and handover
  • Managed rebranding of locally operated POS systems and coordinated technical and visual adjustments
Jul 2021 - Jan 2022
7 months

Project Manager – IT Contracts Workstream

  • Captured, analyzed, and evaluated the entire IT contract portfolio including risks, termination deadlines, and dependencies
  • Aligned IT requirements with business units to derive valid future system landscape and needs
  • Solicited quotes from software and hardware vendors, renegotiated contract terms, and developed handover strategies
  • Prepared action recommendations and implemented them in close coordination with IT director including escalation management
  • Supported handover to the future organizational unit including contract transfer, responsibilities, and deadline management
Jul 2019 - Sep 2019
3 months

Consultant & Project Manager – Technology Business Management (TBM)

  • Implemented ApptioOne Billing for automated service billing between IT and internal consumers
  • Gathered requirements from controlling, IT, and business units and configured the data model accordingly
  • Developed a KPI dashboard for transparency over IT service costs and automated monthly billing runs
  • Standardized and made the billing logic transparent, making IT value contribution visible to business units for the first time
  • Significantly improved billing quality and acceptance, greatly reducing misunderstandings and inquiries
Jun 2019 - Sep 2019
4 months

Consultant & Project Manager – Technology Business Management (TBM)

  • Conducted analysis of physical and virtual server landscapes and identified and documented unused systems
  • Consolidated and transformed server data from various sources including CMDB and inventory data
  • Presented results with concrete saving potentials to management
  • Calculated total cost of ownership (TCO) for server operations for the first time as basis for decommissioning inefficient systems
  • Achieved 12% cost savings by deactivating no longer required servers
  • Differentiated cost structure by services and consumers and integrated improved allocation into the TBM model
Nov 2018 - Feb 2019
4 months

Consultant – Technology Business Management (TBM)

  • Redefined processes and roles in IT controlling to establish clear responsibilities and communication channels
  • Developed and introduced standardized templates for change request management
  • Built a central knowledge base in Confluence to increase traceability and scalability
  • Improved quality of incoming change requests by 40% through clear criteria and structured management
  • Strengthened business-IT alignment through defined contacts and transparent decision-making processes
Oct 2018 - Jul 2023
4 years 10 months

Consultant & Project Manager – Technology Business Management (TBM)

  • Successfully implemented Apptio TBM Suite including data modeling, service costing, and automated KPI reporting
  • Designed and deployed a showback model as basis for enterprise-wide chargeback model
  • Made total cost of ownership (TCO) for IT services transparent, covering operations, infrastructure, licensing, and support
  • Reduced IT costs by 10% through identification of unused services and uncovering shadow IT
  • Optimized cost allocation to business units and significantly improved forecast accuracy
  • Introduced KPI dashboards for CIO and controlling with automated and standardized monthly reports
  • Trained business units in TBM logic, measurably increasing reporting acceptance through trainings and coaching
Nov 2014 - Feb 2018
3 years 4 months

Junior PMO

  • Created and regularly updated project reporting for management
  • Coordinated and documented change request management in a standardized manner
  • Supported agile sprint planning and co-developed JIRA backlogs
  • Moderated business area workshops for requirement clarification and process alignment
  • Designed and documented user stories, acceptance criteria, and test cases
  • Worked closely with software developers, UX designers, and controlling

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (8 years), Energy (1.5 years), and Retail (1.5 years).

Information Technology
Energy
Retail

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (9.5 years), Project Management (5.5 years), Finance (5 years), Business Intelligence (5 years), Product Development (3.5 years), and Operations (1.5 years).

Information Technology
Project Management
Finance
Business Intelligence
Product Development
Operations

Languages

German
Advanced
English
Advanced

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Pouya based?

Pouya is based in Hamburg, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Pouya speak?

Pouya speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Pouya have?

Pouya has at least 9 years of experience. During this time, Pouya has worked in at least 5 different roles and for 1 company. The average length of individual experience is 1 year and 2 months. Note that Pouya may not have shared all experience and actually has more experience.

What roles would Pouya be best suited for?

Based on recent experience, Pouya would be well-suited for roles such as: Senior Project Manager, Project Manager – IT Contracts Workstream, Consultant & Project Manager – Technology Business Management (TBM).

What is Pouya's latest experience?

Pouya's most recent position is Senior Project Manager at Circle K Deutschland GmbH.

What companies has Pouya worked for in recent years?

In recent years, Pouya has worked for Circle K Deutschland GmbH.

Which industries is Pouya most experienced in?

Pouya is most experienced in industries like Information Technology (IT), Energy, and Retail. Pouya also has some experience in Professional Services.

Which business areas is Pouya most experienced in?

Pouya is most experienced in business areas like Information Technology (IT), Project Management, and Finance. Pouya also has some experience in Business Intelligence, Product Development, and Operations.

Which industries has Pouya worked in recently?

Pouya has recently worked in industries like Information Technology (IT), Energy, and Retail.

Which business areas has Pouya worked in recently?

Pouya has recently worked in business areas like Information Technology (IT), Business Intelligence, and Finance.

What is the availability of Pouya?

Pouya is immediately available part-time for suitable projects.

What is the rate of Pouya?

Pouya's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Pouya?

To hire Pouya, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 830-990 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.