Lucia Kunene - Lead Project & Recruitment Consultant

Q: Where is Lucia based?

Lucia is based in Munich, Germany .

Q: What languages does Lucia speak?

Lucia speaks the following languages: South Ndebele (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Lucia have?

Lucia has at least 6 years of experience. During this time, Lucia has worked in at least 4 different roles and for 4 different companies . The average length of individual experience is 2 years and 7 months . Note that Lucia may not have shared all experience and actually has more experience.

Q: What is Lucia's latest experience?

Lucia's most recent position is Lead Project & Recruitment Consultant at Freelance .

Q: What companies has Lucia worked for in recent years?

In recent years, Lucia has worked for Freelance , Altman Solon GmbH & Co. KG , and Contentserv GmbH .

Q: Which industries is Lucia most experienced in?

Lucia is most experienced in industries like Professional Services , Banking and Finance , and Information Technology (IT) .

Q: Which business areas is Lucia most experienced in?

Lucia is most experienced in business areas like Sales , Human Resources (HR) , and Business Intelligence . Lucia also has some experience in Operations , Customer Service , and Information Technology (IT) .

Q: Which industries has Lucia worked in recently?

Lucia has recently worked in industries like Professional Services and Information Technology (IT) .

Q: Which business areas has Lucia worked in recently?

Lucia has recently worked in business areas like Human Resources (HR) , Sales , and Customer Service .

Recommended expert

Munich, Germany

Experience

Jul 2025 - Present

8 months

Lead Project & Recruitment Consultant

Freelance

Managed the complete sales funnel from lead generation and client acquisition to closing placements using self-administered CRM tools (e.g., Loxo, HubSpot, or Pipedrive).
Drafted service agreements, calculated project fees, and negotiated terms with B2B clients, mirroring the creation and dispatch of offers and contracts required for Sales Support.
Independently identified new project opportunities through platform monitoring and proactive networking, demonstrating the monitoring of tender platforms skill.
Conducted deep-dive requirements analyses with clients to understand their technical needs, translating them into successful search strategies (Solution Selling).

Jul 2022 - Jun 2025

3 years

Munich, Germany

International Recruiting

Altman Solon GmbH & Co. KG

Managed the end-to-end international candidate pipeline using advanced recruitment CRM systems.
Acted as the primary interface between international candidates, department heads, and the Partner level.
Developed and refined standardized recruiting processes and onboarding packages, directly translating to the Sales Measures and Concepts required in the new role.
Conducted research on international talent markets and competitor landscapes, similar to the Tender Monitoring (tendering process) and market analysis tasks.
Represented the firm at international career fairs and events, prepared pitches and presentation materials to sell the firm's value proposition to high-potential talent.
Facilitated the initial stages of contract negotiations and offer drafting for international hires, ensuring compliance with internal guidelines.

Apr 2021 - Apr 2022

1 year 1 month

Munich, Germany

Sales Support Specialist & EA

Contentserv GmbH

Acted as the central interface between customers, IT partners, and internal departments to ensure seamless communication.
Supported Key Account Managers in drafting complex software contracts, offers, and detailed project calculations.
Administered and refined CRM systems to improve data quality and sales reporting accuracy.
Managed partner price lists and contracts, ensuring all stakeholders were aligned with the latest sales concepts.

Jan 2019 - Nov 2020

1 year 11 months

Munich, Germany

Account Manager & EA

Wirecard Global Sales GmbH

Acted as the right hand to the Global Sales leadership, preparing high-stakes project calculations and board-level presentations for international Key Accounts.
Served as the primary liaison between Global Sales, Legal, and Finance departments to streamline contract management and approval processes.
Managed complex sales pipelines within the CRM system, ensuring data integrity for global reporting and identifying bottlenecks in the sales funnel.
Developed and implemented standardized workflows for the sales team, improving the efficiency of offer creation and internal communication.
Managed relationships with high-tier partners and international clients, ensuring a high level of customer orientation and professional communication in both German and English.
Organized and facilitated international sales meetings and strategy workshops, ensuring all departments were aligned on quarterly sales targets.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (3.5 years), Banking and Finance (2 years), and Information Technology (1 year).

Professional Services

Banking and Finance

Information Technology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Sales (3.5 years), Human Resources (3 years), Business Intelligence (2 years), Operations (2 years), Customer Service (1 year), and Information Technology (1 year).

Sales

Human Resources

Business Intelligence

Operations

Customer Service

Information Technology

Summary

Dynamic Sales Support Manager with a proven track record in high-stakes IT, Fintech, and Strategic Consulting environments. Expert in bridging the gap between Key Account Management, partners, and internal departments. Specialist in CRM administration, end-to-end tender management, and process automation.

Skills

Pre-sales Operations: Quotation & Contract Management, Project Calculation, Tender Monitoring (Tendering Process).
Technical Proficiency: Crm Administration & Development, Ms Office (Expert), It Software Sales.
Relationship Management: Partner & Key Account Support, Stakeholder Communication, Customer Orientation.
Strategic Support: Sales Process Monitoring, Implementation Of Sales Measures, Workshop Facilitation.
Sales Operations: Crm Admin (Salesforce/hubspot), Workflow Automation (Zapier), Cpq.
Bid & Contract: Rfp Automation (Loopio/responsive), Clm (Ironclad), E-sign (Docusign).
Ai & Enablement: Genai For Sales (Gemini/chatgpt), Sales Enablement (Highspot), Gong.
Collaboration Tools: Jira, Confluence, Ms Project (For Complex Software Implementations).

Languages

South Ndebele

Native

German

Advanced

English

Advanced

Education

University of South Africa (UNISA)

BB.Sc. · Business Administration · South Africa

Certifications & licenses

Certificate In Digital Business

WITS Business School

Certificate In HR Generalist

IU Internationale Hochschule

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Lucia based?

Lucia is based in Munich, Germany.

What languages does Lucia speak?

Lucia speaks the following languages: South Ndebele (Native), German (Advanced), English (Advanced).

How many years of experience does Lucia have?

Lucia has at least 6 years of experience. During this time, Lucia has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 2 years and 7 months. Note that Lucia may not have shared all experience and actually has more experience.

What roles would Lucia be best suited for?

Based on recent experience, Lucia would be well-suited for roles such as: Lead Project & Recruitment Consultant, International Recruiting, Sales Support Specialist & EA.

What is Lucia's latest experience?

Lucia's most recent position is Lead Project & Recruitment Consultant at Freelance.

What companies has Lucia worked for in recent years?

In recent years, Lucia has worked for Freelance, Altman Solon GmbH & Co. KG, and Contentserv GmbH.

Which industries is Lucia most experienced in?

Lucia is most experienced in industries like Professional Services, Banking and Finance, and Information Technology (IT).

Which business areas is Lucia most experienced in?

Lucia is most experienced in business areas like Sales, Human Resources (HR), and Business Intelligence. Lucia also has some experience in Operations, Customer Service, and Information Technology (IT).

Which industries has Lucia worked in recently?

Lucia has recently worked in industries like Professional Services and Information Technology (IT).

Which business areas has Lucia worked in recently?

Lucia has recently worked in business areas like Human Resources (HR), Sales, and Customer Service.

What is Lucia's education?

Lucia holds a Bachelor in Business Administration from University of South Africa (UNISA).

Does Lucia have any certificates?

Lucia has 2 certificates. These include: Certificate In Digital Business and Certificate In HR Generalist.

What is the availability of Lucia?

Lucia is immediately available for suitable projects.

What is the rate of Lucia?

Lucia's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.