Lucia Kunene - Lead Project & Recruitment Consultant

Munich, Germany

Experience

Jul 2025 - Present

7 months

Lead Project & Recruitment Consultant

Freelance

Managed the complete sales funnel from lead generation and client acquisition to closing placements using self-administered CRM tools (e.g., Loxo, HubSpot, or Pipedrive).
Drafted service agreements, calculated project fees, and negotiated terms with B2B clients, mirroring the creation and dispatch of offers and contracts required for Sales Support.
Independently identified new project opportunities through platform monitoring and proactive networking, demonstrating the monitoring of tender platforms skill.
Conducted deep-dive requirements analyses with clients to understand their technical needs, translating them into successful search strategies (Solution Selling).

Jul 2022 - Jun 2025

3 years

Munich, Germany

International Recruiting

Altman Solon GmbH & Co. KG

Managed the end-to-end international candidate pipeline using advanced recruitment CRM systems.
Acted as the primary interface between international candidates, department heads, and the Partner level.
Developed and refined standardized recruiting processes and onboarding packages, directly translating to the Sales Measures and Concepts required in the new role.
Conducted research on international talent markets and competitor landscapes, similar to the Tender Monitoring (tendering process) and market analysis tasks.
Represented the firm at international career fairs and events, prepared pitches and presentation materials to sell the firm's value proposition to high-potential talent.
Facilitated the initial stages of contract negotiations and offer drafting for international hires, ensuring compliance with internal guidelines.

Apr 2021 - Apr 2022

1 year 1 month

Munich, Germany

Sales Support Specialist & EA

Contentserv GmbH

Acted as the central interface between customers, IT partners, and internal departments to ensure seamless communication.
Supported Key Account Managers in drafting complex software contracts, offers, and detailed project calculations.
Administered and refined CRM systems to improve data quality and sales reporting accuracy.
Managed partner price lists and contracts, ensuring all stakeholders were aligned with the latest sales concepts.

Jan 2019 - Nov 2020

1 year 11 months

Munich, Germany

Account Manager & EA

Wirecard Global Sales GmbH

Acted as the right hand to the Global Sales leadership, preparing high-stakes project calculations and board-level presentations for international Key Accounts.
Served as the primary liaison between Global Sales, Legal, and Finance departments to streamline contract management and approval processes.
Managed complex sales pipelines within the CRM system, ensuring data integrity for global reporting and identifying bottlenecks in the sales funnel.
Developed and implemented standardized workflows for the sales team, improving the efficiency of offer creation and internal communication.
Managed relationships with high-tier partners and international clients, ensuring a high level of customer orientation and professional communication in both German and English.
Organized and facilitated international sales meetings and strategy workshops, ensuring all departments were aligned on quarterly sales targets.

Summary

Dynamic Sales Support Manager with a proven track record in high-stakes IT, Fintech, and Strategic Consulting environments. Expert in bridging the gap between Key Account Management, partners, and internal departments. Specialist in CRM administration, end-to-end tender management, and process automation.

Skills

Pre-sales Operations: Quotation & Contract Management, Project Calculation, Tender Monitoring (Tendering Process).
Technical Proficiency: Crm Administration & Development, Ms Office (Expert), It Software Sales.
Relationship Management: Partner & Key Account Support, Stakeholder Communication, Customer Orientation.
Strategic Support: Sales Process Monitoring, Implementation Of Sales Measures, Workshop Facilitation.
Sales Operations: Crm Admin (Salesforce/hubspot), Workflow Automation (Zapier), Cpq.
Bid & Contract: Rfp Automation (Loopio/responsive), Clm (Ironclad), E-sign (Docusign).
Ai & Enablement: Genai For Sales (Gemini/chatgpt), Sales Enablement (Highspot), Gong.
Collaboration Tools: Jira, Confluence, Ms Project (For Complex Software Implementations).

Languages

South Ndebele

Native

German

Advanced

English

Advanced

Education

University of South Africa (UNISA)

BB.Sc. · Business Administration · South Africa

Certifications & licenses

Certificate In Digital Business

WITS Business School

Certificate In HR Generalist

IU Internationale Hochschule

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Experience

Lead Project & Recruitment Consultant

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Altman Solon GmbH & Co. KG

Sales Support Specialist & EA

Contentserv GmbH

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Wirecard Global Sales GmbH

Summary

Skills

Languages

Education

University of South Africa (UNISA)

BB.Sc. · Business Administration · South Africa

Certifications & licenses

Certificate In Digital Business

WITS Business School

Certificate In HR Generalist

IU Internationale Hochschule

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