Project Coach, PMO, Agile Coach, Scrum Master

SAP S/4HANA rollout (finance area), preparing inclusion of retail stores and tour operator department.

• PMO and agile project coach in a hybrid program context (SAFe® environment)
• Deputy project manager for requirements management for retail store integration
• Support for the program manager with organizational and methodological challenges
• Helping the project transform into a program
• Agile coaching and support for two product teams as Scrum Master
• Guidance for product owners in (agile) requirements management
• Analysis of the core team's agile maturity level
• Design and documentation of processes (project workflows)
• Implementation of adequate project-specific documentation
• Organization and facilitation of Program Increment Plannings (PI Planning)
• Design and facilitation of cross-team retrospectives and stakeholder workshops

Tools and methods used:

• SAFe®
• Jira, Confluence
• Kanban
• SAP
• Concept Board
• BPMN 2.0
• MS 365
• MSP® program management
• Classic project management

Introduction of project and service management.

• Review and assessment (maturity assessment) of project and service management processes
• Initiation of project setup with a hybrid focus
• Implementation and staffing of the PMO
• Content management of the PMO (project documentation, meetings and communication, project handbook, stakeholder management)
• Introduction of an agile mindset for a core team
• Teaching basic methods (ITIL® v3 and v4, Scrum, PRINCE2®, Kanban)
• Integration of Jira, Confluence, and Projektron tools
• Agile coaching of the core team in practical implementation
• Guiding the development team through several sprints as Scrum Master

Tools and methods used:

• Scrum
• Jira
• ITIL®
• PRINCE2®
• MS Office
• Kanban
• Confluence

Expansion of tool-supported IT service management.

• Implementation and operational execution of the PMO in a hybrid context
• Management of Atlassian applications (Jira and Confluence)
• Establishing hybrid project documentation
• Coaching project leadership in a hybrid approach
• Creating an agile mindset for the development team
• Training the development team in Scrum practices
• Stakeholder management and meetings
• Coordinating input teams via Scrum of Scrums
• Setting up and facilitating Scrum events for two development teams
• Expanding ITSM process documentation
• Workshops for rolling out the ITSM process model
• Coordination of user training for the ITSM tool

Tools and methods used:

• Scrum
• ITIL® v3
• PRINCE2® Agile
• MS Project
• Jira
• MS Office

Introduction of a program management methodology.

• Based on the MSP® framework (Managing Successful Programmes)
• Workshop to build unified stakeholder commitment
• Support of multi-project control through a program and project management office (PMO)
• Evaluation and adaptation of internal project management method
• Maturity assessment of existing project approaches
• Establishment of a PMO and temporary leadership of the PMO
• Adapting the method to current and future needs (including processes and templates)
• Developing and delivering training concept for project staff
• Coaching project managers in “project workshops”

Tools and methods used:

• Classic project management (waterfall)
• MSP®
• Jira
• MS Office
• Concept Board

Trained consultants for managing client projects.

• Creating a target model for hybrid project management for clients
• Conducting goal workshops with management
• Developing the project framework, including processes and templates
• Training in hybrid project management (Scrum and PRINCE2®)
• Teaching adaptation of the method to client needs
• Certification training for consultants
• Coaching consultants in practice with their clients

Tools and methods used:

• Scrum
• PRINCE2®
• Jira
• MS Office