Recommended expert

Jörg Ludwig

Project Coach, PMO, Agile Coach, Scrum Master

Jörg Ludwig
Worms, Germany

Experience

May 2023 - Dec 2024
1 year 8 months
Frankfurt, Germany
Hybrid

Project Coach, PMO, Agile Coach, Scrum Master

DVAG

  • project coach (hybrid) with end-to-end view of the entire project including external managed services
  • interim project management due to staff change
  • team coach for two agile development teams following Scrum
  • improvement of communication culture and structure
  • initiation and facilitation of stakeholder workshops
  • facilitation of agile events from daily to Scrum of Scrums (Smart SAFe®)
  • analysis and improvement of process and project documentation
  • coordination of Atlassian applications (Confluence and Jira)
  • support for product owners in backlog tasking
  • organization and facilitation of retrospectives at different levels
  • coaching of the project manager in a hybrid environment
  • intensive communication and coordination with portfolio management
  • Tools and methods: Scrum, Scrum of Scrum, Smart SAFe®, Jira, Confluence, Salesforce, Concept Board, BPMN 2.0, MS 365, PRINCE2®
Jul 2022 - Apr 2023
10 months
Cologne, Germany
Hybrid

Project Management Officer, sub-project manager, Scrum Master

Rewe Digital (Rewe Group AG)

  • PMO and agile project coach in a hybrid program context (SAFe® environment)
  • sub-project manager in requirements management for integrating retail stores
  • support for the program manager in organizational and methodological challenges
  • support for transforming the project into a program
  • agile coaching and mentoring of two product teams as Scrum Master
  • guidance for product owners in agile requirements management
  • analysis of the core team's agile maturity
  • design and documentation of processes (project workflows)
  • implementation of project-specific documentation
  • organization and facilitation of program increment planning (PI planning)
  • conception and facilitation of cross-team retrospectives and stakeholder workshops
  • Tools and methods: SAFe®, Jira, Confluence, Kanban, SAP, Concept Board, BPMN 2.0, MS 365, MSP®, classic project management
Aug 2021 - Apr 2022
9 months
Meckenheim, Germany

Scrum Master, Project Coach

BWI GmbH

  • training of the development team and other stakeholders in agile working methods according to Scrum
  • setup and facilitation of all Scrum events
  • coaching of project management in the hybrid approach
  • stakeholder and communication management (including project radio)
  • assistance in requirements management for business analysts
  • support for the product owner in backlog tasking
  • initiation and control of continuous improvement
  • identification and removal of impediments
  • participation in coordination of accompanying user training for MS Dynamics
  • Tools and methods: Jira, Scrum, hybrid project management, MS Office, Citrix, GoToMeeting
Aug 2019 - Jul 2021
2 years
Wuppertal, Germany

Project Manager, Scrum Master

Barmenia Versicherungen a.G.

  • review and assessment (maturity assessment) of processes for project and service management
  • initiation of project setup with a hybrid focus
  • implementation and staffing of the PMO
  • content management of the PMO (project documentation, meetings and communication, project handbook, stakeholder management)
  • teaching an agile mindset and basic methodological knowledge (ITIL® v3 and v4, Scrum, PRINCE2®, Kanban)
  • integration of tools Jira, Confluence and Projektron
  • agile coaching of the core team in practical implementation
  • support of the development team over multiple sprints as Scrum Master
  • Tools and methods: Scrum, Jira, ITIL®, PRINCE2®, MS Office, Kanban, Confluence
Jul 2018 - Jun 2019
1 year
Cologne, Germany

Project Manager, Agile Coach, Scrum Master

Carl Remigius Fresenius Education AG

  • project management for setup and support of the initial project phases
  • intensive planning workshop according to PRINCE2® Agile for an infrastructure project
  • setup of the PMO and temporary takeover of PMO activities
  • creation of role descriptions, team staffing and governance framework
  • activity control with Atlassian Jira and creation of the product backlog
  • taking on the Scrum Master role for a development team (data integration layer)
  • establishment of agile events
  • servant leading and training Scrum Masters (agile coaching)
  • documentation in Confluence
  • Tools and methods: Scrum, PRINCE2®, Jira, Confluence, MS Office, Visio, MS Project
Jul 2017 - Jun 2018
1 year
Düsseldorf, Germany
Hybrid

PMO and Project Coach

Information and Technology North Rhine-Westphalia (IT.NRW)

  • Implementation and operational execution of the PMO in a hybrid context
  • Management of the use of Atlassian applications (Jira and Confluence)
  • Establishment of hybrid project documentation
  • Coaching of project management in the hybrid approach
  • Creating an agile mindset within the development team
  • Training the development team in agile ways of working using Scrum
  • Stakeholder management and stakeholder meetings
  • Coordination of contributing teams' alignment based on Scrum of Scrums
  • Setup and facilitation of Scrum events for two development teams
  • Expansion of ITSM process documentation and workshops to roll out the ITSM process model
  • Coordination of user training for the ITSM tool
  • Tools and methods: Scrum, ITIL® v3, PRINCE2® Agile, MS Project, Jira, MS Office
Jul 2015 - Dec 2016
1 year 6 months
Frankfurt, Germany

PMO and Project Coach

Office for Information and Communication Technology

  • Review and assessment (interviews, maturity assessment) of existing IT service management processes
  • Definition of the target state and modeling of future processes
  • Evaluation of the capacity and scalability of the existing tool
  • Initiation of the project setup with a hybrid focus
  • Implementation and staffing of the PMO
  • Conveying basic methodological knowledge (ITIL® and PRINCE2®)
  • Integration of the tools Jira and Confluence for project management
  • Conducting management information sessions
  • Designing and delivering training for different user groups
  • Creation of all training materials
  • Interim Scrum Master for a development team (tool customization)
  • Tools and methods: Scrum, ITIL® v3, PRINCE2®, Jira, MS Office, Concept Board, hybrid project management
Jul 2014 - Mar 2015
9 months
Munich, Germany

Program Management Officer

metafinanz Information Systems Ltd.

  • Aligning to the MSP® framework (Managing Successful Programmes)
  • Workshop to achieve unified stakeholder commitment
  • Support for multi-project management through a Programme and Project Management Office (PMO)
  • Evaluation and adaptation of the internal project management method
  • Maturity assessment of the existing approach
  • Establishment and temporary leadership of the PMO
  • Adaptation of the method to current and future requirements (including processes and templates)
  • Development and implementation of a training concept for project staff
  • Coaching of project managers in project workshops
  • Tools and methods: traditional project management (Waterfall), MSP®, Jira, MS Office, Concept Board
Jul 2012 - Jun 2014
2 years
Braunschweig, Germany

Project Manager

NEW YORKER SE

  • Introduction of a PRINCE2®-based project management method in the spin-off IT organization
  • Assessment to determine the current maturity levels
  • Development of objectives together with program management
  • Motivation and training of a core competency team
  • Coaching the core competency team
  • Adaptation and optimization of processes, tools, and templates
  • Appointment and onboarding of the PMO
  • Supporting ongoing projects as a coach
  • Tools and methods: Concept Board, Scrum, PRINCE2®, Jira, MS Office, MS Project
Apr 2011 - Mar 2012
1 year
Frankfurt, Germany
Hybrid

Agile Coach and Project Management Trainer

Infomotion Ltd.

  • Development of a target model for hybrid project management for clients
  • Conducting target workshops with management
  • Development of a project framework including definition of processes and templates
  • Training in hybrid project management using Scrum and PRINCE2®
  • Training on adapting the method to client needs
  • Conducting certification training for consultants
  • On-site support and coaching of consultants in practice at clients
  • Tools and methods: Scrum, PRINCE2®, Jira, MS Office

Summary

With over 15 years of practical experience, I have extensive skills in both classic and agile IT project management as well as IT service management. In various projects I have filled different roles: consultant, trainer, team coach, Scrum Master, project coach, project officer (PMO) and project manager. In recent years, I supported and managed projects using agile, classic and hybrid methodological approaches. I also have solid knowledge and experience implementing agile and classic project management methods in IT organizations. In doing so, I also support change management, project marketing, and the development of training concepts. More recently, I have focused on tasks in the project management office (PMO), hybrid project coaching, agile team coaching, as well as the role of project manager in digitization and software development projects, also in a scaled SAFe® environment.

Skills

  • Motivating, Challenging And Supportive Team Player
  • Proactive And Results-oriented Work Style
  • Lean Thinker And Doer
  • Entrepreneurial And Customer-focused Mindset
  • Strong Analytical Skills
  • Methodological Stability With Solution-oriented Flexibility
  • Servant Leader With A Hands-on Mentality

Languages

German
Native
English
Elementary

Certifications & licenses

BPMN 2.0 Certification

Business Trainer

Bundesverband Zertifizierter Trainer & Business-Coaches e.V. (BZTB)

COBIT® 5.0 Foundation

Certified Jira Power User

Jira

GDPR Fundamental

DevOps Foundation

ISO 9000

ITIL® 4 Managing Professional

ITIL® 4 Trainer

ITIL® V3 Expert

ITIL® V3 Trainer

KMP1 Professional Scrum Master

Kanban

Conflict Management

Dr. Eysel Institut

MSP® Foundation

MSP® Practitioner

Mediator

Bundesverband MEDIATION e.V.

NLP Practitioner

Dr. Eysel Institut

PRINCE2® AGILE Practitioner

PRINCE2® AGILE Trainer

PRINCE2® Practitioner

PRINCE2® Trainer

Rhetoric

Dr. Eysel Institut

SAFe® Certified Practitioner

SAFe® Certified SPC

SCRUM Trainer

Train the Trainer

TAM München Business Trainer

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