Claudia Glandt - Specialist in strategic email marketing and eCRM

Q: Where is Claudia based?

Claudia is based in Hamburg, Germany .

Q: What languages does Claudia speak?

Claudia speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced) .

Q: How many years of experience does Claudia have?

Claudia has at least 11 years of experience. During this time, Claudia has worked in at least 8 different roles and for 7 different companies . The average length of individual experience is 1 year and 3 months . Note that Claudia may not have shared all experience and actually has more experience.

Q: What is Claudia's latest experience?

Claudia's most recent position is Specialist in strategic email marketing and eCRM at Freelance .

Q: What companies has Claudia worked for in recent years?

In recent years, Claudia has worked for Freelance and &revenue .

Q: Which industries is Claudia most experienced in?

Claudia is most experienced in industries like Advertising , Tourism and Hospitality , and Fashion and Apparel . Claudia also has some experience in Manufacturing .

Q: Which business areas is Claudia most experienced in?

Claudia is most experienced in business areas like Marketing , Customer Service , and Strategy and Planning . Claudia also has some experience in Sales .

Q: Which industries has Claudia worked in recently?

Claudia has recently worked in industries like Advertising .

Q: Which business areas has Claudia worked in recently?

Claudia has recently worked in business areas like Marketing , Customer Service , and Strategy and Planning .

Recommended expert

Hamburg, Germany

Experience

Mar 2022 - Present

4 years

Hamburg, Germany

Specialist in strategic email marketing and eCRM

Freelance

Development and implementation of strategic email marketing & eCRM strategies
ESP & tool consulting, switching and setup
Creation and expansion of email marketing automations
Consulting and training in email marketing and eCRM
Planning, designing and sending newsletters
Designing and creating transactional emails
Newsletter templates (design and implementation as drag & drop or HTML email templates)
Development and implementation of lead generation strategies (popups, funnels, landing pages, banners, forms, etc.)

Aug 2020 - Feb 2022

1 year 7 months

Hamburg, Germany

CRM Strategist

&revenue

Creating email marketing and CRM strategies
Leading an account team
Holistic strategic consulting and further development of clients
Developing and delivering workshops, trainings and courses
Identifying training needs and coaching team members
Monitoring all relevant client KPIs
Creating audits

Apr 2019 - Aug 2020

1 year 5 months

Hamburg, Germany

Email Marketing & CRM Manager

&revenue

Planning, creating and analyzing email marketing campaigns and automation flows
Account management
Monitoring all relevant client KPIs
Planning and managing lead generation campaigns

Nov 2016 - Mar 2019

2 years 5 months

Ahrensburg, Germany

Marketing Manager

Cruise Consultant

Managing social media channels
Planning, executing and analyzing social media campaigns
Creating and analyzing email marketing campaigns
Writing PR texts and blog posts

May 2016 - Oct 2016

6 months

Ahrensburg, Germany

Working Student

Cruise Consultant

Managing social media channels
Writing PR texts and blog posts
Creating the newsletter

Sep 2015 - Feb 2016

6 months

Rostock, Germany

Working student

Gusti Leder

Managing social media channels
Planning, executing, and analyzing social media campaigns

Sep 2014 - Apr 2015

8 months

Paris, France

Intern

Ring Tours

Drafting customized offers for group trips to France, including accommodation, restaurants, and activities
Handling customer inquiries (mainly B2B)

Jun 2013 - Sep 2013

4 months

Spain

Entertainment host

Alltours

Supervising and entertaining hotel guests
Organizing and executing the entertainment program, focusing on children's activities

May 2011 - Jun 2011

2 months

Rostock, Germany

Intern

FBM Werbeagentur

Image editing
Creating flyers and graphics

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Advertising (7 years), Tourism (3.5 years), Fashion (0.5 years), and Manufacturing (0.5 years).

Advertising

Tourism

Fashion

Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Marketing (10.5 years), Customer Service (2.5 years), Strategy (1.5 years), and Sales (0.5 years).

Marketing

Customer Service

Strategy

Sales

Skills

Microsoft Office
Google Analytics
Adobe Photoshop
Adobe Indesign
Klaviyo
Activecampaign
Emarsys
Mailchimp
Optimizely
Hubspot
Bloomreach
Mailerlite
Campaign.plus
Brevo
Braze
Pipedrive
Salesforce

Languages

German

Native

English

Advanced

Spanish

Advanced

French

Advanced

Education

Feb 2014 - Jul 2014

Universidad de Cádiz

Semester abroad · Cádiz, Spain

Sep 2011 - Oct 2016

Stenden University of Applied Sciences

BBA International Tourism Management · International Tourism Management · Leeuwarden, Netherlands

Oct 2010 - Jul 2011

Technical University

Media Informatics · Dresden, Germany

...and 1 more

Profile

Created

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Claudia based?

Claudia is based in Hamburg, Germany.

What languages does Claudia speak?

Claudia speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced).

How many years of experience does Claudia have?

Claudia has at least 11 years of experience. During this time, Claudia has worked in at least 8 different roles and for 7 different companies. The average length of individual experience is 1 year and 3 months. Note that Claudia may not have shared all experience and actually has more experience.

What roles would Claudia be best suited for?

Based on recent experience, Claudia would be well-suited for roles such as: Specialist in strategic email marketing and eCRM, CRM Strategist, Email Marketing & CRM Manager.

What is Claudia's latest experience?

Claudia's most recent position is Specialist in strategic email marketing and eCRM at Freelance.

What companies has Claudia worked for in recent years?

In recent years, Claudia has worked for Freelance and &revenue.

Which industries is Claudia most experienced in?

Claudia is most experienced in industries like Advertising, Tourism and Hospitality, and Fashion and Apparel. Claudia also has some experience in Manufacturing.

Which business areas is Claudia most experienced in?

Claudia is most experienced in business areas like Marketing, Customer Service, and Strategy and Planning. Claudia also has some experience in Sales.

Which industries has Claudia worked in recently?

Claudia has recently worked in industries like Advertising.

Which business areas has Claudia worked in recently?

Claudia has recently worked in business areas like Marketing, Customer Service, and Strategy and Planning.

What is Claudia's education?

Claudia holds a Bachelor in International Tourism Management from Stenden University of Applied Sciences.

What is the availability of Claudia?

Claudia is immediately available for suitable projects.

What is the rate of Claudia?

Claudia's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.