Anil (Krishna) Goli
Senior Digital Manager
Experience
Jun 2019 - Present
6 years 8 monthsDubai, United Arab Emirates
Senior Digital Manager
Samsung SDS
- Manage day-to-day operations of eCommerce Operations team to ensure excellent customer service and satisfaction, adherence to standard operating procedures, and high-efficiency completion of tasks
- Develop Samsung.com including content & SEO strategy, social channels and lead generation strategy
- Collaborate closely with the local & global BU teams to develop and own brand the digital marketing strategy in accordance with global, BU, BA strategies
- Define and deliver overall timelines and milestones associated with roadmaps
- Define and design customer engagement journey and execute ongoing testing and refinement to optimize and enhance customer value
- Design and implement capabilities deepening customer engagement and digital channel usage
- Develop business cases to demonstrate value of digital targeted marketing
- Understand and drive insights to increase campaign effectiveness (brand and commercial) based on key performance indicators
- Work with team members to develop and manage key process measures within each area of responsibility
- Implemented multiple projects such as privacy portal, lead management system, digital media tag management especially for conversion of online customers
- Apply customer-first strategy to product development and marketing materials
- Author product performance reports, incorporating usership data and customer satisfaction scores
- Maintain on-time product completion rate of 95% by judiciously allocating human and hardware resources to reduce development times
Nov 2015 - Dec 2018
3 years 2 monthsBengaluru, India
Senior Developer
Publicis Sapient
- Implement Adobe Experience Manager (AEM/CQ5) platform including the development of numerous components and integrations
- Launch product websites on AEM platform for Nissan, IHG, Michelin, Harley Davidson, Goldman Sachs
- Integrate Commerce Cloud with Facebook using Dynamic Ads feature on Salesforce Commerce Cloud
- Integrate AWS notification service and AWS SQS with AEM
- Customize AEM DAM to create asset portal with Lucene search integration
- Work on order management and catalog management subsystems
- Responsible for overall solution design including all SFDC components, integration and reporting
- Create campaign for email channel and implement business functionality using JavaScript activity and Adobe Campaign JavaScript library
- Design and implement various workflows for automated customer feed file processing, automated subscription and un-subscription, real-time e-card and e-receipt mails
- Use SOAP-UI to create XML requests for creating new recipients, subscribing and unsubscribing recipients from services in ACM
- Design and implement real-time integration with external systems for customer and offer information
- Create custom and enhanced user interface for triggering campaigns, reducing marketing user steps to trigger email/mobile push notification campaigns
- Assist with planning client or internal meetings, webcasts or conference calls, including scheduling and communication, maintaining information and preparing and distributing materials
Aug 2014 - Oct 2015
1 year 3 monthsHyderabad, India
Software Engineer
TechMahindra
- Manage web content with DAM (Digital Asset Management)
- Integrate Apache Solr
- Create an AEM DAM wizard to manage complete lifecycle of assets
- Create custom search predicates and OOTB customizations
- Identify components and back-end services to be created
- Set up project environment
- Create components, templates and pages
- Provide technical solutions to requirements
- Perform unit testing of the application
- Fix product bugs
Jun 2013 - Jul 2014
1 year 2 monthsPune, India
Web Developer
Saband Software
- Manage web content with DAM (Digital Asset Management)
- Create components, templates and pages
- Provide technical solutions to requirements
- Perform unit testing of the application
- Fix product bugs
- Develop Adobe CQ5 aspects of the technical, application and information architectures
- Contribute to code and solution reviews of existing Nexus solutions completed by Digitals/Razorfish as part of the development team
- Add Omniture scripting for all pages and components
Summary
Confident Digital Project Manager ready to lead development teams through challenging pre-release project lifecycles via expansive technical skills and deft interpersonal supervision. Known for aligning human resources and technological assets to produce intensely customer-focused solutions.
Hands on Development experience extensively with Java and React.
Skills
- Digital Analytics
- Web Development
- Web Design
- Trouble Shooting
- Digital Project Management
- Seo| Sem
- Kpi Dashboards
- Email And Sms Marketing
- Cms | Java | Springboot | Js
- Campaigns |Sql | Html| Css
- Content Curation, Data Analysis
- Digital Marketing
- Adobe Experience Manager
- Adobe Analytics
- Adobe Target
- Adobe Launch
- Google Analytics
- Google Tag Manager
- Google Optimizer
Languages
Arabic
AdvancedEnglish
AdvancedEducation
SRM University
Bachelor of Science · Information Technology · India
Certifications & licenses
Adobe Experience Manager Certified
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