Agnes S. - Overall project management for migrating the Lithuanian webshop to SAP Commerce Cloud

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Hamburg, Germany

Experience

Mar 2025 - Jul 2024

-1 years -7 months

Germany

Overall project management for migrating the Lithuanian webshop to SAP Commerce Cloud

Parfümerie Douglas (Douglas Group Technology GmbH & Co.KG)

Main responsibility for completing the project on time, within budget, and with quality
Stakeholder management and reporting to the SteerCo and Management Board

Jan 2025 - Apr 2025

4 months

Germany

Project lead for the discovery phase of integrating Dutch franchisees into the global ERP system landscape

Parfümerie Douglas (Douglas Group Technology GmbH & Co.KG)

Defining the approach and involved parties
Conducting requirements workshops
Creating a results presentation and an investment case

Feb 2024 - Dec 2024

11 months

Germany

Project lead for implementing accessibility guidelines according to the European Accessibility Act

Parfümerie Douglas GmbH

Project planning, workstream setup, and project controlling
Interface management and coordination among the involved Scrum Teams, UX Teams, Legal, and Business Owners
Stakeholder management including SteerCo meetings
Organizing knowledge transfer on accessibility

Jan 2024 - Sep 2024

9 months

Germany

IT project management in digital commerce for the B2B sales platform and B2C sales channels

Gebr. Heinemann SE & Co. KG

Further development of the B2B sales platform and international B2C webshops (SAP Commerce Cloud)
Supporting the business PO in requirements management and development planning using Scrum
Managing the external development partner
Coordinating integration tests of the digital channels during the migration to S/4 Hana

Feb 2022 - Apr 2023

1 year 3 months

Germany

Project lead for integrating a mail-order pharmacy into the marketplace

Parfümerie Douglas GmbH

Introducing the invoice payment method in the partner-as-a-seller model
Introducing e-prescription redemption

Oct 2021 - Feb 2022

5 months

Germany

Project Manager and Product Owner for the website relaunch of a healthcare provider

nexum AG

Project and team setup, budget controlling, roadmap creation
Requirements workshops, writing user stories, backlog maintenance & prioritization

Jul 2021 - Sep 2021

3 months

Germany

Project Manager for the relaunch of the D2C online shop of an internationally operating cosmetics manufacturer

nexum AG

Managing developers and service providers for integrating a translation management system
Customer communication, project controlling, monthly closings

Apr 2021 - Present

4 years 6 months

Germany

Sub-project lead for migrating the international webshops to SAP Commerce Cloud

Parfümerie Douglas (Douglas Group Technology GmbH & Co.KG)

Project management in the streams Product Data, CRM, Search & Navigation, Recommendation, Ratings & Reviews, Dynamic Pricing
Close collaboration and coordination with country contacts and respective product owners (steering requirements gathering, contributing to and approving user stories)
Organizing data migration (product data, customer data)

Jul 2020 - Apr 2021

10 months

Germany

Product Owner for the development and implementation of an in-house PIM system

Parfümerie Douglas GmbH

Defining user stories and acceptance criteria, prioritizing the backlog
Managing implementation using Scrum

Sep 2019 - Dec 2021

2 years 4 months

Germany

Project lead and consultant for the multichannel & e-prescription strategy

Kleeblatt Service UG (Kleeblatt Apotheken)

Leading the project to launch an online shop integrating 20+ independent pharmacies
Consulting on the operating model & organizational structure
Ongoing support and implementation of optimization measures based on analytics metrics and usability tests

Jan 2015 - Dec 2019

5 years

Germany

Senior Project & Process Manager E-Commerce

beeline GmbH

Launch of two online shops for accessory brands, including tendering and selecting all systems and service providers, defining fulfillment processes, and coordinating service providers
Development and optimization of Amazon Marketplace activities by adding sales on the UK marketplace and automating stock management
Bringing end-customer logistics in-house and integrating them into the B2B central warehouse

Jan 2010 - Dec 2015

6 years

Germany

Process and Project Management, Operations (until 2011) | E-Commerce Logistics Team Lead (from 2011)

Parfümerie Douglas GmbH

Managing all operations-related processes in the Hybris shop system
Optimizing operational logistics processes to handle growing shipment volume from 3,000 to 10,000 per day by introducing service level agreements, daily shipment forecasting, and building a team structure focused on individual processes
Improving last-mile services to increase customer satisfaction and conversion rate by integrating additional parcel and courier service providers, introducing preferred delivery dates and same-day delivery
Internationalization: setting up e-commerce logistics for subsidiaries in Poland, Italy, and Austria
Budgeting and cost controlling to reduce material costs and decrease logistics cost share by 1 percentage point of net sales
Launching a monthly subscription model (Box-of-Beauty)
Further development of customer service and second-level support processes