Assistant Manager/Team Member · BM(Brand Manager)

Optimized global OEM/ODM operations across Korea, China, Vietnam, Thailand, Pakistan, India, and Germany, reducing supply chain costs by $100K through demand-based production planning and freight/warehousing cost control.

Resolved overstock/shortage issues through data-driven allocation across sales channels.

Successfully onboarded new suppliers (Thailand, Pakistan, India, Germany) to meet increasing demand and achieved 3% unit cost savings through price negotiations.

Replaced plastic trays with sustainable pulp packaging in frozen kimbap to boost customer satisfaction scores.

Launched “Fried Rice Gimbap” after customer insight analysis, contributing to 160% sales uplift in the frozen category.

Secured KRW 60M in government export funding to finance new business development.

Expanded brand presence at Expo West with booth & food truck events, producing paid PR content in line with brand values through guidelines and reviews, and generating new distribution contracts in North America.

Conducted feasibility and profitability reviews to expand same-day delivery coverage beyond Seoul.

Developed and executed inventory audit plans in response to client requests.

Enhanced fulfillment productivity by 150% through layout redesign and automation equipment adoption.

Implemented automation equipment based on outbound pattern analysis and managed CAPEX.

Redesigned fulfillment center layout and improved location assignment logic based on inbound/outbound pattern analysis, reducing floor-stored inventory and increasing outbound productivity to handle a 2.5x increase in volume.

Improved agent performance scores by 17%, providing KPI-driven coaching.

Supported new disclosure compliance by developing and delivering targeted training.